Upheld Reviews & Product Details

Upheld helps small businesses that sell online answer chargebacks: physical goods, digital products, subscriptions and services. Connect Stripe or Square and disputes come in with their deadlines, or enter one by hand from any checkout. Upheld asks for the evidence that fits your kind of business, matches the dispute's reason code to what the bank checks, drafts the rebuttal letter from your evidence, and builds the packet. Nothing is sent until you approve that specific response. A weak case is called weak, and when accepting is the better choice, Upheld says so. Self-serve plans are a flat price, with no percentage of your wins. Shopify is next and isn't connected yet. Built by Upheld Labs LLC in Texas.