# Untap Reviews
**Vendor:** Untap  
**Category:** [Awards Management Software](https://www.g2.com/categories/awards-management)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 15
## About Untap
Untap is an all-in-one software for running awards, competitions, hackathons, scholarships, grants, and innovation programs at scale. Organizations use Untap to launch branded program portals, collect unlimited submissions, manage expert judging, and automate communications - all without per-user fees or submission caps. Trusted by Dell Technologies, Oxfam, and AUC to replace tool sprawl with one unlimited solution.




## Untap Reviews
  ### 1. User-Friendly and Clear, But Submission Title Changes Cause Confusion

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amey P. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 03, 2025

**What do you like best about Untap?**

Ease of use, Clarity, Service responce, Well thought useful features

**What do you dislike about Untap?**

After advancing to the second round, I noticed that the "submission title" (the number assigned by the Untap system) got changed. Personally, I find this quite confusing.

**What problems is Untap solving and how is that benefiting you?**

Collecting submissions from participants was made very easy. The ability to add multiple rounds, allowing several juries to judge the entries simultaneously, greatly assisted us in organizing the contest.

  ### 2. A Game-Changer for Innovation Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Azeez A. | Director of Programs and Projects, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2025

**What do you like best about Untap?**

I love how Untap empowers our teams to effortlessly gather and prioritize ideas with its intuitive challenge setup, customizable evaluation workflows, and real-time analytics—boosting engagement, accelerating innovation, and giving us the flexibility to tailor the platform to any project or goal.

**What do you dislike about Untap?**

What I find frustrating about Untap is that its performance can slow noticeably when handling very large idea sets, integration options with some popular tools feel limited without custom development, and the built-in reporting—while useful—often lacks the depth needed for more advanced analytics; on top of that, costs can climb quickly as your user base expands.

**What problems is Untap solving and how is that benefiting you?**

Untap is helping us streamline the entire innovation process—from crowdsourcing ideas to evaluating and implementing them. It solves the problem of scattered feedback and disconnected innovation efforts by centralizing everything in one platform. This has improved collaboration across teams, increased engagement, and made it easier to identify high-impact ideas quickly, ultimately saving time and driving better business outcomes.

  ### 3. everything was okay.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 16, 2025

**What do you like best about Untap?**

it is easy to use for me as it offers enough feautures for my purpose

**What do you dislike about Untap?**

one of the downsides is customer support responses

**What problems is Untap solving and how is that benefiting you?**

it is helping me and my cso in drafting and managing our applications for specific grants that we consider.

  ### 4. Untap Compete: fantastic support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Marieke M. | Senior Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 15, 2022

**What do you like best about Untap?**

The support team is extremely responsive. We can contact them via email and the chat function, and we have regularly scheduled virtual meetings to discuss any specific questions, to receive updates on progress, and occasionally as a bit of a tutorial. They're very knowledgable, react incredibly swiftly, and do their best to make the program do what we want it to do.

The software itself has a clean and easily customisable interface, with intuitive functions.

**What do you dislike about Untap?**

It would be helpful to have a more in-depth tutorial, e.g. a recorded demo session, or a more detailed step-by-step guide to introduce new users to the platform.

**What problems is Untap solving and how is that benefiting you?**

I haven't used any software similar to this before so it's hard to judge. Generally though, the team takes care of a lot of back-end work which leaves us more open to work on other parts of the project.

  ### 5. Great Product for Awards Program

**Rating:** 5.0/5.0 stars

**Reviewed by:** Simon K. | Director of Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Untap?**

Three things. 1) Value for the money. Alternatives were $5k+ /year. 2) It's very easy to set up the site and the judging criteria for anyone with any experience with WordPress or similar software. 3) The customer support is awesome - they make you feel like a million bucks even if they don't charge a million bucks. Customer support is needed to finalize launching the site (for us it involved integrating with Paypal and our webhost.) They also offer additional support, for example, they helped us make some changes to the submission form with conditional logic, and changed around what fields were visible to some users.

**What do you dislike about Untap?**

It's a newish piece of software, so there are other companies with more bells and whistles (I've looked.) And I'm sure if you need something connected to an existing CRM there are better options. But if you have a relatively small (in the hundreds of submissions) awards program, I don't think these guys can be beat.

**What problems is Untap solving and how is that benefiting you?**

Affordable, customizable, awards submission software. We'd created something on our own in the past, but because we only used it once a year it didn't make sense for us to keep investing in it. But the expensive, out of the box options didn't really make sense for us either. This one is in our sweet spot.

  ### 6. Untap came in to save us when there was no hope

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maxwell Kwadwo F. | Digital Engagement &amp; IT Manager, Non-Profit Organization Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 14, 2023

**What do you like best about Untap?**

Their customer service is excellent. 100% response rate. It was never about the money but get the job done. Bravo!

**What do you dislike about Untap?**

A proper page builder plugin must be added to help in customizing the pages

**What problems is Untap solving and how is that benefiting you?**

We ran a social innovation hackathon, and we needed a custom-made website to help us execute it. Untap came in to build a tailored functional website with all the functions that helped us execute the hackathon

  ### 7. Untap is great!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Denise G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 28, 2023

**What do you like best about Untap?**

Our students and parents used the site with ease. We received no complaints.  An easy interface to you.

**What do you dislike about Untap?**

Not much!  I wish we received a send receipt when we send an email.

**What problems is Untap solving and how is that benefiting you?**

Untap is allowing us to reach students in the Baltimore metropolitan region in the Unites States.

  ### 8. Fantastic support by Untap team, reasonable prices and an overall great platform!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nika Z. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 08, 2023

**What do you like best about Untap?**

I like the customization options of the landing page, as well as their amazing customer support

**What do you dislike about Untap?**

It's a bit of a learning curve at first, perhaps there could be more demos on "how-to", but otherwise great software

**What problems is Untap solving and how is that benefiting you?**

Untap helped us host a design contest. It offers multiple stages voting system, which is exactly what we were looking for.

  ### 9. great solution for competition and pipeline management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mahmoud N. | Strategic Partnerships and Alliances Manager- Strategic Ventures , Enterprise (> 1000 emp.)

**Reviewed Date:** August 11, 2022

**What do you like best about Untap?**

solution is very user friendly for administrators and jury

**What do you dislike about Untap?**

for evaluation rounds in order to calculate scores questions must be a curser style question and i would suggest to diversify the type of questions that are enabled by calculating a score

**What problems is Untap solving and how is that benefiting you?**

pipeline management for selection process is amazing and very smart in making my life easier and gather all data in one place

  ### 10. This was the smoothest competition we ever managed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 14, 2022

**What do you like best about Untap?**

The emailing features, the interface for the users & the customer support were extremely beneficial and effective.

**What do you dislike about Untap?**

the admin interface is great actually and the features were amazing but if it was a bit simpler it would have made my journey as a first time user smoother, having said that, Their team provided very detailed support, I didn't face a problem using the platform.

**What problems is Untap solving and how is that benefiting you?**

scoring, filtering and communicating all in one place; specially when several judges are involved. It's transparent and effective.

  ### 11. Untap @ AUC CEI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nazly E. | Programs Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 12, 2022

**What do you like best about Untap?**

Customizable
Amazing tech support
Fit for purpose

**What do you dislike about Untap?**

We always need tech support during the hackathons, however this is due to the team all being non tech

**What problems is Untap solving and how is that benefiting you?**

Proper platform for our needs.

  ### 12. UNTAP REVIEW

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alaa S. | P, Enterprise (> 1000 emp.)

**Reviewed Date:** August 14, 2022

**What do you like best about Untap?**

ease of development, changes when needed and support

**What do you dislike about Untap?**

nothing to mention, overall experience was positive

**What problems is Untap solving and how is that benefiting you?**

running online open innovation challenge and collection of submissions from interested startups and applicants

  ### 13. Summer Academy'22

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** August 25, 2022

**What do you like best about Untap?**

Being available 24/7 and handling all our requests on the spot.

**What do you dislike about Untap?**

Some minor features were not available in the portal

**What problems is Untap solving and how is that benefiting you?**

Having a fully functional portal that helped us in filtering 2700+ applications that passed through 4 phases

  ### 14. Exceptional Service & Committed Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ahmed B. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 12, 2020

**What do you like best about Untap?**

Untap managed to take care of streamlining the process of building a dedicated incubation / acceleration call for applications website, receiving and managing submissions, and engaging with the participants.

**What do you dislike about Untap?**

Honestly, we didn't feel the Cons since Untap team was really helpful and committed towards improving the product experience in an amazing way; starting from the over-the-clock technical support, till the successful implementation of the program itself.

**Recommendations to others considering Untap:**

It's not just a competition management software, but rather acts as a technology partner in most of our entrepreneurship support programs. Untap managed to take care of streamlining the process of building a dedicated incubation / acceleration call for applications website, receiving and managing submissions, and engaging with the participants.

**What problems is Untap solving and how is that benefiting you?**

We've been working with Untap for over 4 years now, and they have made our application processes seamless and efficient. Untap team have shown commitment towards improving the product experience in an amazing way; starting from the over-the-clock technical support, till the successful implementation of the program itself. It's not just a competition management software, but rather acts as a technology partner in most of our entrepreneurship support programs. Untap managed to take care of streamlining the process of building a dedicated incubation / acceleration call for applications website, receiving and managing submissions, and engaging with the participants.
Now, ICEALEX through its different startups programs is positioned as a leading company for sector specific incubators and accelerators in the region.

  ### 15. Seedstars

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mary S. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2020

**What do you like best about Untap?**

Creativity and Display. It creates a whole experience for your event/Hackathon

**What do you dislike about Untap?**

Just the lack of a page where you can upload videos and history of the event

**What problems is Untap solving and how is that benefiting you?**

Data Collection and handling a Judging panel, especially with online events. It also creates a dynamic experience for the participants


## Untap Discussions
  - [What is Untap Compete used for?](https://www.g2.com/discussions/what-is-untap-compete-used-for)

- [View Untap pricing details and edition comparison](https://www.g2.com/products/untap/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+05%3A57%3A30+-0500&secure%5Bsession_id%5D=c2a8a8eb-c61f-4f8a-93df-369b5d5496fd&secure%5Btoken%5D=4aa06ab3c7e70041bc32fb076af4b7777e849e214652fdd5d2381d99c0f13763&format=llm_user)

## Untap Features
**Application Collection**
- Custom Application Forms
- Attachments
- Scholarship Matching
- Application Tracking

**Proposal Management**
- Form Building
- Review Tools
- Grantee Portal
- Attachments
- Task Management

**Submission Management**
- Form Builders
- Countdown Timers
- Landing Pages
- Applicant Portal

**Application Review**
- Automated Review Assignments
- Scoring Tools
- Review Portal
- Review Comments
- Messaging

**Fund Tracking**
- Disbursements
- Grant Allocations
- Email Notifications

**Judging Management**
- Judge Assignments
- Multiround Scoring
- Scoring and Voting
- Submission Dashboards

**Administration and Integrations**
- Administrative Dashboard
- Reports
- Integrations

**Impact & Outcomes**
- Program Evaluation
- Data Analytics
- Ad Hoc Reporting
- Dashboards

**Awards Administration**
- Event Support
- Applicant Communications
- CRM
- Reporting

**Grant Prospecting**
- Funder Lists
- Automated Responses

**Compliance**
- Eligibility Screening
- Auditing

**Integrations**
- Fund Accounting
- Donor Management

## Top Untap Alternatives
  - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) - 4.6/5.0 (875 reviews)
  - [Award Force](https://www.g2.com/products/award-force/reviews) - 4.7/5.0 (258 reviews)
  - [Benevity](https://www.g2.com/products/benevity/reviews) - 4.7/5.0 (173 reviews)

