--- title: Unitel Voice Reviews meta\_title: 'Unitel Voice Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 10 reviews by the users' company size, role or industry to find out how Unitel Voice works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 10 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

# Unitel Voice Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by Unitel Voice but has limited features.  
  
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Unitel Voice is the business builder's phone system. It lets you run your business from anywhere using any device. Easy to set up and use. Backed by amazing customer support that understands that busy small business owners don't have time for overcomplicated tech. - Built for Business Builders - Run your business from anywhere - Not overcomplicated or overpriced - Amazing USA-Based Support

* * *

Seller
[UniTel Voice](https://www.g2.com/sellers/unitel-voice)
Discussions
[Unitel Voice Community](https://www.g2.com/products/unitel-voice/discuss)
Overview by
Greg Roth

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## Pricing

Pricing provided by Unitel Voice.

### Unlimited Plan

$24.99

100 Users Per Month

### Start-Up

$9.99

3 Users Per Month

[
View More Pricing Information
](https://www.g2.com/products/unitel-voice/pricing)

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## User Insights

Average based on 10 real user reviews.

Typical contract price

$0k - $0k

[Sign in to view](/login)

Per Month

[Log in to unlock pricing and user insights](/login)

 ![Valerie R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Valerie R.")
VR

Valerie R.

Owner

Small-Business (50 or fewer emp.)

6/2/2026

"Affordable, Easy to Use, and Helpful Support"

5/5

What do you like best about Unitel Voice?

It's affordable and pretty easy to use. Support is helpful when you need it. Review collected by and hosted on G2.com.

What do you dislike about Unitel Voice?

I don't love how the text messaging works in the app but they solved my issues by allowing me to manage text messages via email. Review collected by and hosted on G2.com.

What problems is Unitel Voice solving and how is that benefiting you?

I need a business number on my cell phone and website. The phone system features are nice because I have a greeting for during business hours and one for after hours. Helps my small business (it's just me and one other person right now) sound more professional. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: G2 invite

 ![Mike H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike H.")
MH

Mike H.

Managing Director

Small-Business (50 or fewer emp.)

12/30/2025

"Effortless Setup and Use—A True Business Partner"

5/5

What do you like best about Unitel Voice?

Unitel Voice has been an outstanding partner for my business, MYKOS Business Consulting. From day one, their service has been incredibly easy to set up and even easier to use, which allowed me to stay focused on growing my business instead of managing phone systems.

What really sets Unitel apart is their customer service—responsive, knowledgeable, and genuinely helpful whenever I’ve had a question or needed support. It’s rare to find a provider that combines reliable technology with people who actually care about your success. Review collected by and hosted on G2.com.

What do you dislike about Unitel Voice?

There is nothing I dislike about Unitel Voice. Review collected by and hosted on G2.com.

What problems is Unitel Voice solving and how is that benefiting you?

Unitel Voice has covered all my phone service needs with a high level of professionalism. The system I use helps me focus on my other business needs by knowing that my customer calls will be handled flawlessly. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Ron C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron C.")
RC

Ron C.

CEO Loan Broker

Small-Business (50 or fewer emp.)

1/29/2025

"Easy to work with Company happy with the service"

5/5

What do you like best about Unitel Voice?

I was having issues with setting up my account sent in an email and was immediately greeted with a gentleman name Frank S he helped me and was extremely kind and understanding on my busy schedule. I really appreciate his assistance great employee he deserves a raise. Review collected by and hosted on G2.com.

What do you dislike about Unitel Voice?

No issues as of now all is well with the service Review collected by and hosted on G2.com.

What problems is Unitel Voice solving and how is that benefiting you?

They are helping me with the flow of phone calls and phone traffic. It eliminates me having to hire a in-house office manager or secretary. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Stephanie a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie a.")
SA

Stephanie a.

Contact Center Team lead

Small-Business (50 or fewer emp.)

9/20/2024

"Easy use VOIP"

3.5/5

What do you like best about Unitel Voice?

A straight forwad VOIP easy to use and can teach your team the basics in just a few. there is no issues in being able to learn how to use the app. Review collected by and hosted on G2.com.

What do you dislike about Unitel Voice?

The interface seems a bit outdated compared to the several options in the market and i do believe thats is an area they can capitalize on. There is not much to be able to explore on it nor the advanced features it is just a basic voip. Review collected by and hosted on G2.com.

What problems is Unitel Voice solving and how is that benefiting you?

we were in the market for a voip that is affordable and easy to use when setting up our SSO. Our main goal is to keep our remote team connected and ensure that our cxs are being able to connect to someone in an instant once calling in and ensuring tasks are taken care of. Review collected by and hosted on G2.com.

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11/8/2024
Validated ReviewerIncentivizedSource: G2 invite

MC

Merydith C.

Small-Business (50 or fewer emp.)

11/20/2023

"Permanent Phone # for Your Business"

5/5

What do you like best about Unitel Voice?

I would say that this presented me an option of having a permanent phone number for my business. It was easy to set up, the customer support was excellent and it was super easy to integrate with my smartphone. Review collected by and hosted on G2.com.

What do you dislike about Unitel Voice?

I don't have dislikes. I have not encountered issues. Review collected by and hosted on G2.com.

What problems is Unitel Voice solving and how is that benefiting you?

I don't think it's solving a problem but offers me an option for a better phone system. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

CN

Cindy N.

Small-Business (50 or fewer emp.)

10/16/2023

"Exactly what we were looking for!"

5/5

What do you like best about Unitel Voice?

Frank was a huge help in getting us going with the proper settings and using all the features the platform has to offer. Big mahalo Frank! Review collected by and hosted on G2.com.

What do you dislike about Unitel Voice?

There is nothing yet. The platform has all the features a small business needs. Review collected by and hosted on G2.com.

What problems is Unitel Voice solving and how is that benefiting you?

We are a local real estate team that needed a phone number to put on our team signs. If a potential client calls the number on the sign, they can be directed to the correct agent. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Ashley T M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashley T M.")
AM

Ashley T M.

Prinicipal

Small-Business (50 or fewer emp.)

3/16/2022

"Quick Set Up, Easy and Cost-Effective Solution for Small Business"

5/5

What do you like best about Unitel Voice?

I own and manage a boutique PR and Communications firm and wanted a professional answering service and business phone number, without the cost of a full-scale answering service. I searched several options before finding UniTel and so far, it has been the perfect solution for what I am looking for. I purchased the "Start-Up" plan for $9.99 + taxes and fees (monthly total = $15), which includes one phone number, 500 monthly minutes, three users, and access to the mobile app. After entering my business information, I was able to pick from a 1-800 number or a local number. I chose the 1-800 option because the phone number choices were more memorable (e.g., 1-855-550-9700). Next, I entered my payment information and then opened the dashboard. The one aspect I like most about UniTel is that allows you to set up multiple extensions, so I can route prospective clients, current clients, and all other matters through my phone system. The other aspect I like is that I can upload a unique message for business hour calls and non-business hour calls. I hired a voice-over artist on Fiverr to record the message. I uploaded my voice message and that's it - calls are routed to me and my clients have an easy way to reach out. Review collected by and hosted on G2.com.

What do you dislike about Unitel Voice?

I've used UniTel now for six months and so far, no complaints. They offer excellent customer service and video tutorials that explain how to set up your virtual phone system. That said, if you are a larger firm with multiple extensions, you may need to purchase a more robust plan that I have to avoid extra fees from going over your minute limit. Review collected by and hosted on G2.com.

Recommendations to others considering Unitel Voice:

If you are a small business looking for a professional virtual phone solution, sign up for the "Start-Up" plan and test out how the features work before signing up for one of the larger plans. Review collected by and hosted on G2.com.

What problems is Unitel Voice solving and how is that benefiting you?

UniTel provided me with a virtual phone system that keeps my personal cell phone number private, yet offers a professional business number to use for my clients. Review collected by and hosted on G2.com.

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9/16/2022
Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Richard S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard S.")
RS

Richard S.

Creative Director

Small-Business (50 or fewer emp.)

1/15/2020

"Just what I needed for my business"

5/5

What do you like best about Unitel Voice?

Quick to get setup and their customer support system provided the answers I needed for the solution they offered. Review collected by and hosted on G2.com.

What do you dislike about Unitel Voice?

Nothing so far. It’s perfect for what I need. Review collected by and hosted on G2.com.

Recommendations to others considering Unitel Voice:

If you are in need of a digital phone service that is inexpensive and easy to get up and running, I recommend UniTel. Review collected by and hosted on G2.com.

What problems is Unitel Voice solving and how is that benefiting you?

My small e-comm business needed a functional “800” number. I was setup in less than a day and calls began coming in. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice")
UL

Verified User in Law Practice

Mid-Market (51-1000 emp.)

6/12/2018

"No more giving out personal cell numberse"

5/5

What do you like best about Unitel Voice?

I could literally be in another country and still take/make calls as if I were in my office. The software was extremely easy to use and allowed me to be accessible to clients without having to give them my cell number. Review collected by and hosted on G2.com.

What do you dislike about Unitel Voice?

Absolutely nothing. I highly recommend this. Review collected by and hosted on G2.com.

Recommendations to others considering Unitel Voice:

Highly recommend Review collected by and hosted on G2.com.

What problems is Unitel Voice solving and how is that benefiting you?

Being accessible on the phone even when not in the office Review collected by and hosted on G2.com.

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Validated ReviewerSource: Seller invite

 ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising")
AM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

7/12/2018

"Wendy was the only one who actually helped!"

3/5

What do you like best about Unitel Voice?

Wendy listened to my issues and resolved them quickly. She is head and shoulders above the last few people I spoke with at Unitel. Review collected by and hosted on G2.com.

What do you dislike about Unitel Voice?

Wendy was perfect A++. She is exactly what a CSR should be! Review collected by and hosted on G2.com.

What problems is Unitel Voice solving and how is that benefiting you?

I Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

## Pricing Options

Pricing provided by Unitel Voice.

### Unlimited Plan

$24.99

100 Users Per Month

### Start-Up

$9.99

3 Users Per Month

[
View More Pricing Information
](https://www.g2.com/products/unitel-voice/pricing)

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