# UniCRM Reviews
**Vendor:** UniDesk  
**Category:** [CRM Software](https://www.g2.com/categories/crm)
## About UniCRM
🚀 Smart tools for smart businesses 💼 Manage leads, teams & revenue 📊 All-in-one platform by Unidesk Scale faster with Unidesk ⚡






- [View UniCRM pricing details and edition comparison](https://www.g2.com/products/unicrm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-22+15%3A40%3A46+-0500&secure%5Bsession_id%5D=ac505776-35b5-4499-bcd6-c1995729c2d6&secure%5Btoken%5D=f7af1f78890291aff9f7617f6905c5e8ed70f565c299f208826bc6039a33ae5e&format=llm_user)

## UniCRM Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Generative AI**
- AI Text Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top UniCRM Alternatives
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,600 reviews)
  - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,146 reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,194 reviews)