Umnico Pricing Overview

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Free Trial

Freemium

Free

Custom

Starting at $7.00

Per Month

Develop your own pricing plan

Enterprise

Special rates designed for enterprise users with a large number of employees and communication channels

Umnico provides its basic functionality for free. Advanced features subscription price depends on the number of connected channels, the period, and the number of operators who access the platform.

Umnico has 3 pricing editions. A free trial of Umnico is also available. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for Umnico is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Umnico must be conducted with the seller.

Pricing information was last updated on October 10, 2024

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Umnico Alternatives Pricing

The following is a quick overview of editions offered by other Customer Communications Management Software

Fin by Intercom Fin with your current helpdesk	$0.991 Resolution	Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund—no questions asked. Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more. Set up in under an hour Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more Customizable tone and answer length Takes action to update external systems Transfers to agents directly in preferred Inbox Show More
Wati Growth	Contact Us	Send WhatsApp messages to thousands of users in one click to improve reach. 5 Agents Blue Tick Verification & Assistance 1,000 Free Conversations per month Shared Team Inbox No Code Chatbot Builder Broadcast Management Instagram DM Integration New 2 select Commerce/CRM integrations 50K Marketing Broadcasts per month Show More
Zoho Desk FREE	$0.00	Completely Free upto 3 agents Email Ticketing Customer Management Private Knowledge Base Multi Language Help desk Mobile Apps 24*5 Email Support Help Center Predefined SLAs Macros Show More

Various alternatives pricing & plans

Free Trial

Pricing information for the above various Umnico alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Umnico Pricing Reviews

(2)

Dmitriy M.

Account manager

Mid-Market (51-1000 emp.)

7/16/2025

"Nice chat center for telegram channel"

4.5/5

What do you like best about Umnico?

I think it is better chat center for telegram communication right now. Fast working with native features and pipeline. Also it can work with goup chats in telegram. They have an ai agents in group chats and this is very nice feautre. Review collected by and hosted on G2.com.

What do you dislike about Umnico?

I think they can divide chats to deals, and i think pricing can be cheaper. Review collected by and hosted on G2.com.

Arsen N.

Co-Founder

Small-Business (50 or fewer emp.)

10/15/2024

"Unfair Charges After Cancellation Request Ignored"

1.5/5

What do you like best about Umnico?

One thing I initially appreciated about Umnico was its user-friendly interface, but it turned out to be incomplete. The web version of the site is in English, while the mobile apps are only available in Russian, which created inconsistency and made it harder to use across different devices. Review collected by and hosted on G2.com.

What do you dislike about Umnico?

I had a frustrating experience with Umnico. Despite stopping the use of their service and contacting support multiple times to cancel my account, I was still charged repeatedly. The cancellation process didn’t work on their platform, and even after notifying them well in advance, I continued to receive charges—months after I last logged in. It feels unfair and unprofessional to charge customers after they’ve clearly requested to cancel. I wouldn’t recommend this service due to their lack of response and transparency regarding cancellations. Review collected by and hosted on G2.com.

Response from Andrey Palagin of Umnico

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Dear Ares,

We apologize for any inconvenience you encountered while canceling your subscription and recurring payments. We understand that this process can be frustrating, and we regret that your experience did not meet your expectations.

Our team has thoroughly investigated your inquiries regarding the removal of your credit card from your profile and have confirmed that our support team followed all necessary procedures. Due to data security regulations, our specialists do not have direct access to any sensitive financial information of our client. Only you, as the account holder, can manage your payment methods. Hence, they can only be removed by you. While our support team repeatedly guided you through the steps to cancel your subscription and remove your credit card, it seems there was a misunderstanding that led to the subscription renewal.

As a token of our appreciation and to make amends, we would like to offer you a complimentary three-month subscription. Please contact your account manager to redeem this offer. If you have any further questions or concerns, please do not hesitate to reach out to our customer support team.