[ UJET Reviews ](https://www.g2.com/products/ujet/reviews) [ UJET Reviews ](https://www.g2.com/products/ujet/reviews) # UJET Pricing Overview [Editedit](https://my.g2.com/ujet/pricings) Free Trial UJET Voice and Chat Contact Vendor Voice and Chat can be purchased separately or as a bundle. There is a per user license cost and highly reduced and competitive usage costs, encouraging UJET to share your focus of efficiency gains. - Full Implementation Services - Native Mobile and Web SDKs and APIs - Smart Routing via CRM and API - CRM Adapters (Salesforce, Microsoft Dynamics, Zendesk, Kustomer, and Custom) - Real Time Supervisor Reporting and Monitoring - Full-Access Reporting API - In Call and Wait Time MMS/SMS Texting - Agent, Manager, and Admin Training Show More UJET is disrupting the pricing for Cloud customer support providers by drastically reducing per minute call charges. We don't think it makes sense to add excessive margins to per-minute pricing. This common practice fails to incentivize your provider to help you reduce call duration and call transfer time and increase first call resolution. The result is an average of 30% reduction in total cost of operations for telephony support. Chat and voices are priced on a per-user basis. Add-on features include In-call MMS/SMS and Payment processing. Contact Sales for pricing. Pricing information for UJET is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase UJET must be conducted with the seller. Pricing information was last updated on October 09, 2024 Show More ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 23 months ### Average Discount 15% ### Perceived Cost $$$$$ ## Top-Rated Alternatives [ ![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk") Talkdesk 4.4/5 (2,425) ](https://www.g2.com/products/talkdesk/reviews) [ ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX") Genesys Cloud CX 4.4/5 (1,461) ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ ![Five9 Intelligent Cloud Contact Center Platform](https://images.g2crowd.com/uploads/product/hd_favicon/e0ad7f44157bc23e8fc8399905b408a0/five9-intelligent-cloud-contact-center-platform.svg "Five9 Intelligent Cloud Contact Center Platform") Five9 Intelligent Cloud Contact Center Platform 4.1/5 (592) ](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/ujet/competitors/alternatives) ## UJET Pricing Reviews (2) VF Vicky Anne F. Call Center representative Enterprise (\> 1000 emp.) 10/8/2025 More Options - - [Respond as UJET](https://www.g2.com/survey_responses/ujet-review-11785594/official_response/new) "Ujet is cool" 5/5 What do you like best about UJET? Ujet is enjoyable to use and helps make my work easier. And when using the Ujet it is easy to use like friendly user Review collected by and hosted on G2.com. What do you dislike about UJET? Nothing Ujet is perfect it makes my work more effective and efficeint Review collected by and hosted on G2.com. What problems is UJET solving and how is that benefiting you? UJET have the option to full up the information of the caller and the processed that you made with the R Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Vanessa P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vanessa P.") VP Vanessa P. Líder de servicio al cliente Small-Business (50 or fewer emp.) 5/5/2022 More Options - - [Respond as UJET](https://www.g2.com/survey_responses/ujet-review-6575530/official_response/new) "The best ally" 4.5/5 What do you like best about UJET? Ujet offers the perfect combination of advanced functionality and ease of use. Thanks to configurable tables, we can create the perfect setup immediately and directly. Best of all, Ujet offers services designed to impress customers and save money. Unlike other providers in this sector, Ujet's cost structure does not benefit from prolonged processing times; therefore, we are proud to help you reduce costs by reducing AHT. This is revolutionary! Review collected by and hosted on G2.com. What do you dislike about UJET? A user experiences that when working with multiple chats, the messaging freezes within the phone application and sometimes does not work well with the other application that is integrated with it. Review collected by and hosted on G2.com. What problems is UJET solving and how is that benefiting you? Currently, it is used solely as a line provider, allowing us to calmly carry out all necessary communications regardless of the type of number, and the compatibility with other omnichannel platforms allows you to have a backup of the operations. Review collected by and hosted on G2.com. Show More Rating Updated (1/8/2026) Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated UJET Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0faf911e236db1931dc1cca4e4fb3f96/talkdesk.png "Product Avatar Image") Talkdesk 4.4/5 (2,505) [ Compare Now ](https://www.g2.com/compare/talkdesk-vs-ujet) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e2894f5a2f0d4a7de385125b178b4e11/five9-intelligent-cloud-contact-center-platform.png "Product Avatar Image") Five9 Intelligent Cloud... 4.1/5 (611) [ Compare Now ](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-ujet) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e3a8d60332cca437222ea3ba4d00292c/genesys-cloud-cx.png "Product Avatar Image") Genesys Cloud CX 4.4/5 (1,553) [ Compare Now ](https://www.g2.com/compare/genesys-cloud-cx-vs-ujet) ##### Categories on G2 [ Live Chat ](https://www.g2.com/categories/live-chat)[ Contact Center ](https://www.g2.com/categories/contact-center)[ Call Center Infrastructure (CCI) ](https://www.g2.com/categories/call-center-infrastructure-cci) ##### Explore More [ Best virtual event platform for businesses ](https://www.g2.com/discussions/best-virtual-event-platform-for-businesses)[ Best partner management system for increasing revenue ](https://www.g2.com/discussions/best-partner-management-system-for-increasing-revenue)[ Which AI video generator has the best text-to-video capabilities? ](https://www.g2.com/discussions/which-ai-video-generator-has-the-best-text-to-video-capabilities-if-you-re-working-with-a-limited-budget) [ What's the best EDI platform for mid-sized enterprises ](https://www.g2.com/discussions/what-s-the-best-edi-platform-for-mid-sized-enterprises)[ Google Cloud Translation API reviews ](https://www.g2.com/products/google-cloud-translation-api/reviews)[ Pros and Cons Details ](https://www.g2.com/products/ujet/reviews?qs=pros-and-cons) Show More [ Best virtual event platform for businesses ](https://www.g2.com/discussions/best-virtual-event-platform-for-businesses)[ Best partner management system for increasing revenue ](https://www.g2.com/discussions/best-partner-management-system-for-increasing-revenue)[ Which AI video generator has the best text-to-video capabilities? ](https://www.g2.com/discussions/which-ai-video-generator-has-the-best-text-to-video-capabilities-if-you-re-working-with-a-limited-budget) [ What's the best EDI platform for mid-sized enterprises ](https://www.g2.com/discussions/what-s-the-best-edi-platform-for-mid-sized-enterprises)[ Google Cloud Translation API reviews ](https://www.g2.com/products/google-cloud-translation-api/reviews)[ Pros and Cons Details ](https://www.g2.com/products/ujet/reviews?qs=pros-and-cons)