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Twingate Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Twingate's ease of use and simple installation makes managing resources straightforward and efficient. (9 mentions)
Users value Twingate's security-conscious approach, providing effortless access control and protecting sensitive resources effectively. (9 mentions)
Users value the secure access provided by Twingate, appreciating its ease of use and robust policy controls. (7 mentions)
Users value the seamlessness of access management with Twingate, appreciating quick deployment and effective policy controls. (6 mentions)
Users commend the incredibly straightforward setup of Twingate, enabling quick deployment and effective usage company-wide. (6 mentions)
Users praise Twingate for its incredibly straightforward setup, making integration and deployment a breeze. (6 mentions)
Users value the network security Twingate provides, ensuring safe and easy access for developers without VPN hassles. (3 mentions)
Users report performance issues with Twingate, particularly around log accessibility and complex installation processes. (10 mentions)
Users find the limited customization options of Twingate frustrating compared to competitors, affecting flexibility and convenience. (5 mentions)
Users criticize Twingate for its complex implementation, particularly in enterprise deployment across various MDMs and operating systems. (4 mentions)
Users find Twingate's complex configuration difficult, especially for enterprise deployment and management across various systems. (3 mentions)
Users find Twingate lacking in features compared to competitors, with insufficient functionality and tedious processes impacting usability. (3 mentions)
Users find Twingate's setup to be complex and challenging, especially for enterprise deployment across various MDMs. (2 mentions)

Top Pros or Advantages of Twingate

1. Ease of Use
Users find Twingate's ease of use and simple installation makes managing resources straightforward and efficient.
See 9 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Makes internal firewalling an attainable project"

What do you like about Twingate?

Twingate makes it easy to publish specific resources to specific users with maximum performance and availability. This is possible with other solutio

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Configuration of Twingate"

What do you like about Twingate?

The install and configuration of Twingate is extremely easy and would highly recommend to anyone looking for a VPN alternative.

2. Security
Users value Twingate's security-conscious approach, providing effortless access control and protecting sensitive resources effectively.
See 9 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Makes internal firewalling an attainable project"

What do you like about Twingate?

Twingate makes it easy to publish specific resources to specific users with maximum performance and availability. This is possible with other solutio

Aleksejs K.
AK

Aleksejs K.

Mid-Market (51-1000 emp.)

4.0/5

"Straight forward VPN replacemt wiht split-tunnel first approach."

What do you like about Twingate?

There is no need to configure clients with specific credentials for users. Ability to use DNS-based routing. Terrafrom support. Ease of troubleshoo

3. Secure Access
Users value the secure access provided by Twingate, appreciating its ease of use and robust policy controls.
See 7 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Makes internal firewalling an attainable project"

What do you like about Twingate?

Twingate makes it easy to publish specific resources to specific users with maximum performance and availability. This is possible with other solutio

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Stable and Easy for End Users to enroll"

What do you like about Twingate?

With MDM, you can deploy the client to devices and have users enroll within a few minutes. Twingate offers many policy controls, and device posture ch

4. Access Management
Users value the seamlessness of access management with Twingate, appreciating quick deployment and effective policy controls.
See 6 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Stable and Easy for End Users to enroll"

What do you like about Twingate?

With MDM, you can deploy the client to devices and have users enroll within a few minutes. Twingate offers many policy controls, and device posture ch

Aleksejs K.
AK

Aleksejs K.

Mid-Market (51-1000 emp.)

4.0/5

"Straight forward VPN replacemt wiht split-tunnel first approach."

What do you like about Twingate?

There is no need to configure clients with specific credentials for users. Ability to use DNS-based routing. Terrafrom support. Ease of troubleshoo

5. Easy Setup
Users commend the incredibly straightforward setup of Twingate, enabling quick deployment and effective usage company-wide.
See 6 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Configuration of Twingate"

What do you like about Twingate?

The install and configuration of Twingate is extremely easy and would highly recommend to anyone looking for a VPN alternative.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

2.0/5

"Twingate is an awesome software with drawbacks when it comes to Enterprise management & deployment."

What do you like about Twingate?

Twingate is an awesome "VPN" replacement software with an easy to use interface, easy end user setup, and top-notch security for split/full tunnel acc

6. Setup Ease
Users praise Twingate for its incredibly straightforward setup, making integration and deployment a breeze.
See 6 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Configuration of Twingate"

What do you like about Twingate?

The install and configuration of Twingate is extremely easy and would highly recommend to anyone looking for a VPN alternative.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

2.0/5

"Twingate is an awesome software with drawbacks when it comes to Enterprise management & deployment."

What do you like about Twingate?

Twingate is an awesome "VPN" replacement software with an easy to use interface, easy end user setup, and top-notch security for split/full tunnel acc

7. Network Security
Users value the network security Twingate provides, ensuring safe and easy access for developers without VPN hassles.
See 3 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

2.0/5

"Twingate is an awesome software with drawbacks when it comes to Enterprise management & deployment."

What do you like about Twingate?

Twingate is an awesome "VPN" replacement software with an easy to use interface, easy end user setup, and top-notch security for split/full tunnel acc

amit y.
AY

amit y.

Small-Business (50 or fewer emp.)

4.5/5

"Easy, Secure, and Scalable – Twingate"

What do you like about Twingate?

It help us make the non production env secure and accessible for developers.

Top Cons or Disadvantages of Twingate

1. Performance Issues
Users report performance issues with Twingate, particularly around log accessibility and complex installation processes.
See 10 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Makes internal firewalling an attainable project"

What do you dislike about Twingate?

If you need a custom installation, Twingate support will work with you, but the client install process is not as "out of the box," requiring complex s

Ravi K.
RK

Ravi K.

Mid-Market (51-1000 emp.)

5.0/5

"One Stop Solution for private networks"

What do you dislike about Twingate?

None so far. Only thing i disliked is i cannot view the logs immediately within the UI . I have to download reports and

2. Limited Customization
Users find the limited customization options of Twingate frustrating compared to competitors, affecting flexibility and convenience.
See 5 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Stable and Easy for End Users to enroll"

What do you dislike about Twingate?

Twingate doesn't offer an easy way to stream logs out of twingate into an SIEM product, but it can export to Amazon S3. (not any S3 compatible) Pol

Ofir M.
OM

Ofir M.

Small-Business (50 or fewer emp.)

5.0/5

"Super easy and secure replacement for old VPN"

What do you dislike about Twingate?

Lake of additional value-added features - Like tailscale has. Magic DNS, share files between machines. Also - Streaming videos using WebRTC from our

3. Complex Implementation
Users criticize Twingate for its complex implementation, particularly in enterprise deployment across various MDMs and operating systems.
See 4 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Makes internal firewalling an attainable project"

What do you dislike about Twingate?

If you need a custom installation, Twingate support will work with you, but the client install process is not as "out of the box," requiring complex s

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Stable and Easy for End Users to enroll"

What do you dislike about Twingate?

Twingate doesn't offer an easy way to stream logs out of twingate into an SIEM product, but it can export to Amazon S3. (not any S3 compatible) Pol

4. Complex Configuration
Users find Twingate's complex configuration difficult, especially for enterprise deployment and management across various systems.
See 3 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Makes internal firewalling an attainable project"

What do you dislike about Twingate?

If you need a custom installation, Twingate support will work with you, but the client install process is not as "out of the box," requiring complex s

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Stable and Easy for End Users to enroll"

What do you dislike about Twingate?

Twingate doesn't offer an easy way to stream logs out of twingate into an SIEM product, but it can export to Amazon S3. (not any S3 compatible) Pol

5. Lacking Features
Users find Twingate lacking in features compared to competitors, with insufficient functionality and tedious processes impacting usability.
See 3 mentions

See Related User Reviews

Aleksejs K.
AK

Aleksejs K.

Mid-Market (51-1000 emp.)

4.0/5

"Straight forward VPN replacemt wiht split-tunnel first approach."

What do you dislike about Twingate?

We have Arch Linux users and a lack of an official package in the Arch repository is a downside for them as it requires them to write custom scripts.

Ofir M.
OM

Ofir M.

Small-Business (50 or fewer emp.)

5.0/5

"Super easy and secure replacement for old VPN"

What do you dislike about Twingate?

Lake of additional value-added features - Like tailscale has. Magic DNS, share files between machines. Also - Streaming videos using WebRTC from our

6. Complex Setup
Users find Twingate's setup to be complex and challenging, especially for enterprise deployment across various MDMs.
See 2 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Makes internal firewalling an attainable project"

What do you dislike about Twingate?

If you need a custom installation, Twingate support will work with you, but the client install process is not as "out of the box," requiring complex s

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

2.0/5

"Twingate is an awesome software with drawbacks when it comes to Enterprise management & deployment."

What do you dislike about Twingate?

I hate to be "that guy" but I am here writing this review so hopefully someone at Twingate addresses some of the concerns and drawbacks I have with th

Twingate Reviews (74)

Reviews

Twingate Reviews (74)

4.7
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Richard Q.
RQ
Infrastructure Team Lead
Mid-Market (51-1000 emp.)
"A useful utility to manage private connectivity."
What do you like best about Twingate?

Migrating from a bastion server with SSH keys, trying to keep all of those in place and uptodate was cumbersome.

Using Terraform to manage Twingate users, groups, service accounts, tokens, connectors, and resources fits into the "Infrastructure as Code" paradigm nearly perfectly. Review collected by and hosted on G2.com.

What do you dislike about Twingate?

There is a "click-ops" of policy management. It would be nice to have them also managed via Terraform.

It would also be nice to have MFA at the resource level. Depending upon workflow, the simple friction point of needing to authenticate can be enough to block a bad thing. Currently, even if the resources were in separate groups, each with the MFA enabled, if as soon as you have authenticated, all resources in all groups that require authentication are now accessible. I believe there is a plan to go with per-group authentication. Review collected by and hosted on G2.com.

Andre B.
AB
Lead SRE
Small-Business (50 or fewer emp.)
"Fast, simple and modern"
What do you like best about Twingate?

The best part in Twingate is the simple admin experience. After add the Gateway to infrastructure it's easy to add resources and manage policies. This is very useful when you have to manage a large number of resources, what is our case. Also, onboard internal users is so easy with Twingate client, we collected a lot of great feedbacks about the client app for all OS. Review collected by and hosted on G2.com.

What do you dislike about Twingate?

No dislikes about Twingate. Maybe the pricing would be a problem if the number of seats are so high. Review collected by and hosted on G2.com.

MZ
Director of Infrastructure
Small-Business (50 or fewer emp.)
"Effortless Group Management and Easy Implementation"
What do you like best about Twingate?

Our team really appreciates the ability to create groups and manage team resources through them. We also find it very easy to implement. Review collected by and hosted on G2.com.

What do you dislike about Twingate?

Managing temporary access for external users can sometimes be challenging. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Mid-Market (51-1000 emp.)
"Twingate is an awesome software with drawbacks when it comes to Enterprise management & deployment."
What do you like best about Twingate?

Twingate is an awesome "VPN" replacement software with an easy to use interface, easy end user setup, and top-notch security for split/full tunnel access. Review collected by and hosted on G2.com.

What do you dislike about Twingate?

I hate to be "that guy" but I am here writing this review so hopefully someone at Twingate addresses some of the concerns and drawbacks I have with their product.

Twingate is outrageously horrible to configure and deploy across most MDMs such as NinjaRMM, Intune, and Jamf Pro. This is not limited to one OS its the same across macOS & Windows.

When it comes to installing the software "willy nilly" with nothing silent or configured for the end user it operates fine. When it comes to deploying it with those settings such as the root cert for next dns, machine key, silent install, configurations for the application such as launch agent on macOS, etc. it really has problems.

macOS is mainly where this product needs attention for deployment. It constantly has updating issues, dual instances, and orphaned system extensions. The Twingate team is well aware that the product falls short when it comes to Enterprise deployment and management.

I find a majority of issues lie within the documentation itself I had to "pry" proper deployment documentation for Jamf that works out of one of their leads for macOS. They need to heavily invest in updating deployment documentation across all MDMs they support and OS's they support.

I find a lot of the enterprise deployment "strategies" they recommend are very piece-meal and thrown together like a half-finished puzzle in which you the admin are left to "figure out". Their solution for deploying all items related to Twingate on Windows is one massive PowerShell script, which I am not opposed too if it worked and was easily manipulatable. I will give them props for a solid uninstall script on Windows though that works well when troubleshooting it.

Twingate falls flat on the macOS side mainly - the inability to troubleshoot the product with an easy to use uninstall script is what is really lacking here. macOS needs a proper uninstall script from Twingate that won't leave orphaned system extensions without a device restart -Windows does not have this issue.

From a product standpoint are you considering Twingate for home use or a small outfit - its going to work great. When it comes to large scale deployment, configuration, and management it really falls short.

DNS management and integration with NextDNS has a ton of growing to do - the GUI for an admin is confusing and could have more options. Seems like a ton of stuff is missing that you would expect from a DNSFiltering dashboard.

I could keep going but I have already ranted enough. I would avoid Twingate until it is more mature for larger enterprises. They need to invest resources into the product admin dashboard, dns integrations, and work with more MDMs to understand how their product is being used by admins and end users as far as usability and deployment goes. Review collected by and hosted on G2.com.

JF
Technology Support Specialist
Mid-Market (51-1000 emp.)
"Very Versatile VPN Platform"
What do you like best about Twingate?

Twingate is highly versatile, stable and secure vpn. Since it is opened to be programed by api's and scripts, a lot of people have probably already done the work for you if you need a custom setup. My use case is for cameras in multiple physical locations. I was able to setup a linux server that routes all the vpn traffic so I didn't even need to install the software to the camera server. Plus alias feature really makes adding multiple resources across multiple networks with the same ip schemes actually possible. There are a lot of good things to say about this product, I can't list them all. Review collected by and hosted on G2.com.

What do you dislike about Twingate?

The only bad thing I can say about twingate is the high barrier to entry for support. I was able to get all the help I needed through the subreddit, the developers are very attentive there. However, sometimes it's hard to convince a finance or corporate team to purchase a product without some degree of support. A low cost per use support contract option would be nice to have. This is a minor gripe because again, they are very helpful on the subreddit. Review collected by and hosted on G2.com.

amit y.
AY
DevOps / DevSecOps
Small-Business (50 or fewer emp.)
"Easy, Secure, and Scalable – Twingate"
What do you like best about Twingate?

It help us make the non production env secure and accessible for developers. Review collected by and hosted on G2.com.

What do you dislike about Twingate?

Connector updates are less frequent and need manual effort. Instead I just created the existing connector. Review collected by and hosted on G2.com.

Aleksejs K.
AK
Lead System Administrator
Mid-Market (51-1000 emp.)
"Straight forward VPN replacemt wiht split-tunnel first approach."
What do you like best about Twingate?

There is no need to configure clients with specific credentials for users.

Ability to use DNS-based routing.

Terrafrom support.

Ease of troubleshooting thanks to reporting and "recent activity".

Google Workspace integration

Sleek adminitstartration portal.

Very security-conscious approach to configuring resources down protocol and port and time-based restrictions. Review collected by and hosted on G2.com.

What do you dislike about Twingate?

We have Arch Linux users and a lack of an official package in the Arch repository is a downside for them as it requires them to write custom scripts.

The administration portal is nice, but the lack of bulk creation of resources and bulk editing makes the onboarding process a little more tedious.

Sometimes providing access to specific users, not the group, is more convenient. The current approach forces us to create a group for every user which requires particular access.

We have shared testing phone devices for our QA team ideally it would be more secure to be able to avoid using personal account on them and instead use some machine login. Review collected by and hosted on G2.com.

David V.
DV
CEO
Small-Business (50 or fewer emp.)
"Blazing-Fast, secure access to our repository"
What do you like best about Twingate?

Twingate has been transformative for our team, providing secure and high-performance access to our repository of large binary files. With the increasing size of our assets, we needed a solution that could handle the bandwidth demands while maintaining robust security and ensuring device compliance. Twingate has delivered on all fronts. Review collected by and hosted on G2.com.

What do you dislike about Twingate?

While our overall experience with Twingate has been excellent, we've encountered a couple of minor, isolated issues with client installations and occasional network stability from clients across the world. Review collected by and hosted on G2.com.

Anusha P.
AP
Director
Information Technology and Services
Small-Business (50 or fewer emp.)
"Twingate reduce the cost."
What do you like best about Twingate?

1. Easy to setup

2. Low cost

3. Secure

4. Users can be granted access to the necessary resources as needed.

5. Multiple login & authenticated options

6. The admin has the capability to monitor which users have access and at what times.

7. The administrator has the capability to identify the users logged in from specific computers or devices.

8. Multiple Device integration options, etc Review collected by and hosted on G2.com.

What do you dislike about Twingate?

So far, I am not observed any issues related to Twingate. Review collected by and hosted on G2.com.

Aled P.
AP
Senior Security & Infrastructure Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Simple, secure and effective"
What do you like best about Twingate?

Twingate was a breath of fresh air after many months of trying to find a ZTNA solution that fit our needs. Having previously opted to use another company that ultimately fobbed us off for not being 'enterprise' enough I was glad to find Twingate that was both featureful and sensibly priced.

The initial setup was incredibly straightforward, to the point where I was suspicious I was missing something key. But within a short amount of time I had thrown together a proof of concept and a couple of weeks later had it rolled out to the rest of the company.

We now have staff using it daily, to access all sorts of resources, with full control and logs of who is accessing what and when.

While I can't speak too deeply into the security of it, from what I've read it appears secure without over-complicating things, and where possible traffic doesn't traverse Twingate's network - and even if it does, it's through a straight-through secure tunnel between the client and the connector.

All the staff I've spoken to, from support to sales have been friendly, helpful and understanding, helping to iron out any of our onboarding issues. Review collected by and hosted on G2.com.

What do you dislike about Twingate?

Some features feel like they lack the 'full implementation' - e.g. the auto-lock and request access feature - the fact a resource can't be 'request only' without the rolling auto-lock window is frustrating. We don't need such strict control on our resource access so it's not a deal breaker but if you do need something like Teleport's Just-in-time access feature understand it's not quite the same.

The arbritary minimum users required to get any support on the top-plan felt a little unusual. I understand needing to cover costs, and thankfully we just hit that minimum, but if we were much smaller I feel like we would have been out in the cold.

Their in-built DNS security is a great drop-in for introducing DNS security to all staff, but the narrow options on being able to control logging mean that we won't use it - logging all requests isn't something we're interested in doing and believe it betrays the trust of our staff. In the mean time we've opted to use the NextDNS integration which was really straight forward. Review collected by and hosted on G2.com.

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