--- title: NordLayer Reviews meta_title: 'NordLayer Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 126 reviews by the users' company size, role or industry to find out how NordLayer works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 126 scale: '5' date_modified: '2026-06-22' parent_category: name: Network Security url: https://www.g2.com/categories/network-security --- # NordLayer Reviews **Vendor:** Nord Security **Category:** [Business VPN Software](https://www.g2.com/categories/business-vpn) **Average Rating:** 4.3/5.0 **Total Reviews:** 126 ## About NordLayer NordLayer is a toggle-ready network security platform that helps businesses connect, protect, detect, and respond to cyber threats. Built on NordVPN standards, it ensures a secure and reliable connection to the internet and private company resources. NordLayer is designed for modern businesses of all sizes, offering cutting-edge business VPN, Zero Trust Network Access (ZTNA), advanced threat protection, and threat intelligence. It helps companies meet regulatory compliance requirements and enhance cyber resilience while remaining hardware-free, scalable, and adaptable to any work model. With user-centered security and intuitive deployment, NordLayer integrates easily into any existing infrastructure, ensuring best-in-the-market protection for remote, hybrid, and on-premises teams. -- Looking for a partnership? The NordLayer Partner Program helps MSPs, resellers, and agents grow their businesses with high profit margins, dedicated training, 24/7 technical support, and no upfront investment. Learn more: nordlayer.com/partner-program ## NordLayer Pros & Cons **What users like:** - Users find NordLayer's interface to be **very easy to use** , enabling flexible connections and straightforward setups. (6 reviews) - Users value the **easy setup** of NordLayer, appreciating its straightforward configuration and supportive documentation. (4 reviews) - Users value the **easy access** NordLayer provides for secure remote connections, simplifying team management and deployment. (3 reviews) - Users value the **easy management** of NordLayer, enabling seamless team access and straightforward configuration for secure connections. (3 reviews) - Users find the **easy setup** of NordLayer beneficial, allowing for quick configuration and seamless connectivity. (3 reviews) - Users find the **implementation ease** of NordLayer impressive, enjoying its straightforward setup and user-friendly interface. (3 reviews) - Users appreciate the **installation ease** of NordLayer, noting its straightforward setup and user-friendly interface. (3 reviews) - Remote Access (3 reviews) - Users highlight the **ease of use and team member addition** in NordLayer, enjoying its user-friendly management. (3 reviews) - User Experience (3 reviews) **What users dislike:** - Users experience **performance issues** with slow connection times and limited advanced configuration options impacting usability. (5 reviews) - Users find the **limited features** of NordLayer restrictive, especially for advanced configurations and smaller teams. (4 reviews) - Users often face **connection issues** with NordLayer, including slow connections and occasional drops, affecting usability. (3 reviews) - Users express frustration with **complex configuration** , noting limitations and delays in managing advanced networking options. (2 reviews) - Users face **complex setup issues** with NordLayer, especially for split tunneling, causing frustration and delays in configuration. (2 reviews) - Users find NordLayer to be **expensive** , especially considering the complexity of support and configurations. (2 reviews) - Users experience **implementation difficulty** due to time-consuming setups and limited admin capabilities affecting efficiency. (2 reviews) - Users find the **lack of accessible features** for Team Admins limits their functionality and complicates VPN configurations. (2 reviews) - Needs Improvement (2 reviews) - Users report **poor customer support** , with unresolved issues and inefficient communication impacting their overall experience. (2 reviews) ## NordLayer Reviews ### 1. Great when it works, terrible when it doesn't **Rating:** 0.5/5.0 stars **Reviewed by:** John Y. | IT Contractor, Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2025 **What do you like best about NordLayer?** Nordlayer is quite simple to setup and use. The user UI is simple, and small features such as Auto Login and Sign in with Gmail, make the user experience smooth. There are plenty of countries to choose from, and setting up static reserved IP was quite easy. **What do you dislike about NordLayer?** If you plan on doing slightly more complicated VPN configuration such as split tunneling, I would definitely look for another solution. 1. While the admin console might look like you'd be able to configure and set your split tunnel configurations, you, actually cannot. It's just a text box to send an email to request the configuration, and once it's live, you can't see it in the admin console. 2. When you do make such a request, you get a 24 hour SLA, but there is no way to know if and when exactly the cutover will happen. 3. If you do end up needing to rollback, you will again, need to talk to support, who will request a senior engineer, and they will not give you an SLA to remove the configuration. 4. While navigating this maze with support, I was blatantly attempted to be upsold for services (Cloud Lan) that had nothing to do with my split tunnel configuration. **What problems is NordLayer solving and how is that benefiting you?** Leveraging a VPN to access secured resources. In addition, deploying the client to a fleet of devices as well. ### 2. Never pay yearly upfront. You'll never get a refund for reducing seats. **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2023 **What do you like best about NordLayer?** Nothing. We're dropping NordLayer as soon as our payment period ends. (Never pay yearly upfront!) **What do you dislike about NordLayer?** Just like title says, never pay yearly upfront. You'll never get a refund for reducing seats. Only pay monthly and cut down costs at your will. - Management website lacks many features such as server stats page, private vpn gateway status page etc. - Low performance, loses connection frequently. Terrible for enterprise use. - Bad customer service. quick to connect, nothing is resolved. They don't even know thir own policy and feeds customers with wrong information. - What kind of Enterprise VPN provider CHANGE SERVER IP WITHOUT NOTIFYING THE CUSTOMER? We couldn't connect to our servers because they changed VPN server IP suddenly, and lost thousands of customers. **What problems is NordLayer solving and how is that benefiting you?** I'd rather use other solution providers. **Official Response from Laima M:** > Hello, thank you for leaving us a review. We are very sorry to hear about your negative experience and we really want to sort out this issue for you. Please contact our customer support team at support@nordlayer.com or start a live chat by clicking on the chat bubble in the bottom right corner of your browser on our website: https://nordlayer.com/. We will investigate your case. Thank you. ### 3. Ok consumer VPN **Rating:** 1.0/5.0 stars **Reviewed by:** Jon S. | D, Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2023 **What do you like best about NordLayer?** Nord provides an easy to use VPN client, which can be used by traveling team members. **What do you dislike about NordLayer?** Nord has a lot of limitations with integrations, and federation with Azure is spotty at best. Support is rather slow in responding. **What problems is NordLayer solving and how is that benefiting you?** Replaced business VPN, but introduced other issues, due to integration limitations. **Official Response from Laima M:** > Hi Jon, thank you for leaving us a review. Thank you for sharing your feedback and we apologize for the issues you've experienced. We genuinely appreciate your insights, as they help us improve our services. We're actively working on improving our integration capabilities and other important features. Your input very is valuable to us, and we'd like to discuss your concerns further. Please feel free to contact our support team via live chats as well, by clicking on the chat bubble in the bottom right corner of your browser on our website: https://nordlayer.com/. You'll be connected to our customer support agent and be assisted right away. ### 4. Terrible for Enterprise **Rating:** 0.0/5.0 stars **Reviewed by:** Brian Q. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2023 **What do you like best about NordLayer?** Nothing. I do not have a positive review about Nordlayer. In fact, the only reason we still use Nordlayer is because we have not had the time to switch to another provider. As soon as we do, we're dumping Nordlayer for good. **What do you dislike about NordLayer?** I use the Linux client. It is very unreliable. For no reason, the status frequently goes from "Connected" to "Failed. And everytime it does, I have to restart my laptop for it to work again. That kills productivity. **What problems is NordLayer solving and how is that benefiting you?** We use Nordlayer as a gateway to our computing infrastructure, on AWS. To access any of our server, a person must have a Nordlayer account under our organization. **Official Response from Stacy M:** > Hi Brian, sorry you have not had a good experience with us. Please reach out to our support team so we can help resolve any issues. ### 5. Waste of TIME, MONEY & NERVES **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2021 **What do you like best about NordLayer?** Nothing working. My team had issues using this and reached out to support multiple times, still NO solution but still paying! **What do you dislike about NordLayer?** - disfunctional product - miserable customer service - intransparent billing - customer trapping subscription **Recommendations to others considering NordLayer:** Do not use Nordlayer, especially in the transition from NordVPN to Nordlayer, customer service was miserable and transition had MANY flaws **What problems is NordLayer solving and how is that benefiting you?** hoped to have a working VPN, No problems were solved, more problems were created! ### 6. Most Horrendous Software I've Ever Come Across **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2020 **What do you like best about NordLayer?** Literally Nothing. It was a horrible experience **What do you dislike about NordLayer?** It had incredibly unstable connections to its servers and then completely destroyed my computers ability to connect to internet with or without it. It took hours for me to undo the damage. This terrible software provided absolutely no value and then was worse than if I'd never installed it. A quick google search showed MANY of its users have faced this same issue. **Recommendations to others considering NordLayer:** Use literally any other service. I can't describe to you the frustration caused by trying to use this terrible software. **What problems is NordLayer solving and how is that benefiting you?** We need a VPN for security when connecting to public wifi points ## NordLayer Discussions - [How has NordLayer improved your network security, and what features do you rely on?](https://www.g2.com/discussions/how-has-nordlayer-improved-your-network-security-and-what-features-do-you-rely-on) - 1 comment, 1 upvote - [What is NordLayer used for?](https://www.g2.com/discussions/what-is-nordlayer-used-for) - 1 comment - [View NordLayer pricing details and edition comparison](https://www.g2.com/products/nordlayer/reviews?filters%5Bnps_score%5D%5B%5D=1&open_modal_url=%2Fde%2Fproducts%2Fnordlayer%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fnordlayer%252Freviews%253Ffilters%25255Bnps_score%25255D%25255B%25255D%253D1%26source%3Dpdp_avatar§ion=pricing&secure%5Bexpires_at%5D=2026-06-23+19%3A27%3A26+-0500&secure%5Bsession_id%5D=3aeb6d5b-4b83-4dfc-bfb2-8194c7d80592&secure%5Btoken%5D=be97489fbfb0a380994c1dca03a1f75573133eafd60ab7bd1e1b02e6e02c0a0e&format=llm_user) ## NordLayer Integrations - [22miles](https://www.g2.com/products/22miles/reviews) - [MiKroaid System 22](https://www.g2.com/products/mikroaid-system-22/reviews) - [Nova](https://www.g2.com/products/stay22-nova/reviews) ## NordLayer Features **Data** - Data Protection - Remote Access - Network Access **Network Management** - Network Segmentation - Security Analytics - API/Integrations **Administration** - Policy Management - Logging and Reporting - Application Gateway - Concurrent Sessions **Functionality** - User provisioning - Single Sign-on - Enforces policies - Authentication - Multi-factor authentication **Web Content and Traffic Filtering - Secure Web Gateways** - SSL/TLS Inspection - Content Filtering - URL Filtering - Real-Time Traffic Inspection - Ad and Tracker Blocking **Components - Secure Access Service Edge (SASE)** - Zero Trust Network Access (ZTNA) - Wide Area Network (WAN) - Cloud Access Security Broker (CASB) - Secure Web Gateway (SWG) - Firewall as a Service **Agentic AI - Firewall Software** - Autonomous Task Execution - Adaptive Learning **Components - Secure Service Edge (SSE)** - Secure Web Gateway (SWG) - Firewall as a Service - Zero Trust Network Access (ZTNA) - Cloud Access Security Broker (CASB) **Cloud Visibility** - Data Discovery - Cloud Registry - Cloud Gap Analytics **Usage** - Multi-Device Usage - Multiple Concurrent Connections - Protocol Choices - Unlimited Bandwidth - No Log Storage - Varied Server Locations - Unlimited Server Switches **Network** - Security - Scaling - Audit **Security** - Security Automation - Application Security - Data Protection **Functionality** - Virtual Private Network (VPN) - Antivirus - URL Filtering - Availability ** Type** - On-premises solution - Cloud-solution **Data Protection and Loss Prevention - Secure Web Gateways** - Data Loss Prevention (DLP) - Phishing Protection - Malware Protection - Cloud Access Security **Artificial Intelligence - Secure Access Service Edge (SASE)** - Predictive Capabilities - Real-Time Threat Detection - Automation **Artificial Intelligence -Secure Service Edge (SSE)** - Automation - Predictive Capabilities - Real-Time Threat Detection **Security** - Data Security - Data loss Prevention - Security Auditing **Miscellaneous** - Live Customer Support **Logistics** - Blockage **Identity Management** - Adaptive Access Control - User Monitoring **Monitoring** - Load Balancing - Continuous Analysis - Intrusion Prevention - Intrusion Detection ** Reporting** - Tracking - Reporting - Access & Permission Change Reporting - Compliance & Audit Trail Export **Access Control and Authentication - Secure Web Gateways** - Application Control - Authentication and Access Control - User and Group Policies **Agentic AI - Secure Access Service Edge (SASE) Platforms** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Decision Making **Agentic AI - Secure Service Edge (SSE)** - Decision Making - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Identity** - SSO - Governance - User Analytics **Generative AI** - AI Text Summarization **Generative AI** - AI Text Summarization - AI Text Generation **Performance and Management - Secure Web Gateways** - Customizable Policy Enforcement - Bandwidth Management - Integration Capabilities - Reporting and Logging - Threat Intelligence Integration **Authentication & Authorization - Identity and Access Management (IAM)** - Adaptive & Contextual Access Control **Artificial Intelligence - Firewall** - AI Firewall **Administration & Governance - Identity and Access Management (IAM)** - Identity Lifecycle Management - Self‑Service Account Management **Generative AI - Identity and Access Management (IAM)** - AI‑Driven Access Anomaly Detection - Automated Policy Tuning - Predictive Role Recommendations ## Top NordLayer Alternatives - [Check Point SASE](https://www.g2.com/products/check-point-sase/reviews) - 4.5/5.0 (221 reviews) - [Okta](https://www.g2.com/products/okta/reviews) - 4.5/5.0 (1,216 reviews) - [OpenVPN Access Server](https://www.g2.com/products/openvpn-access-server/reviews) - 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