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Turis Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find the ease of use of Turis exceptional, enhancing both customer experience and operational efficiency. (19 mentions)
Users praise the responsive and knowledgeable customer support of Turis, enhancing onboarding and ongoing operations seamlessly. (14 mentions)
Users commend the responsive and knowledgeable customer service of Turis, enhancing the onboarding and optimization experience. (13 mentions)
Users value the intuitive interface and seamless integration of Turis, enhancing efficiency in B2B operations. (7 mentions)
Users commend the quick setup of Turis, praising its smooth onboarding and effortless integration with existing systems. (6 mentions)
Users report integration issues with platforms like Shopify and Xero, relying heavily on TURIS support for solutions. (4 mentions)
Users find limited customization options for Turis, which can make specific needs challenging to address. (4 mentions)
Users find the learning curve quite steep, especially when setting up advanced features and customer accounts. (2 mentions)
Users experience confusion due to the overwhelming number of features, making navigation and tracking actions challenging. (1 mentions)
Users find that uploading multiple product images efficiently is challenging, demanding extra effort for large assortments. (1 mentions)

5 Pros or Advantages of Turis

5 Cons or Disadvantages of Turis

Turis Reviews (44)

Reviews

Turis Reviews (44)

4.8
44 reviews
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Daniela-Karin R.
DR
Daniela-Karin R.
Illustrator & Greeting Card Designer | Owner & Operator of Lykkefund Paper
Arts and Crafts
Small-Business (50 or fewer emp.)
Originally submitted 11/26/2024
"Empowering My Wholesale Journey"
5/5
What do you like best about Turis?

The friendly and professional customer service is truly phenomenal. As someone new to wholesale and gradually building up my offering, I need flexibility and have many questions about making adjustments. It's incredibly valuable to be able to reach out and receive personalized support, rather than just being directed to a robot or a link. This level of service saves me so much time and stress, and I haven't found this kind of support on any other platform. It really makes a difference and helps me feel confident in my work. A special thanks to Viktoria for always being there to help — your guidance has been invaluable! Review collected by and hosted on G2.com.

What do you dislike about Turis?

Turis offers a lot of great functionalities, sometimes I find it a bit overwhelming to navigate through all the options. With so many features available, I occasionally lose track of my last actions or changes, which makes it harder to maintain an overview. Perhaps including a feature that tracks recent actions or settings changes could help users stay oriented. This would make it easier to stay on top of tasks and streamline the overall experience. Review collected by and hosted on G2.com.

Verified User in Sporting Goods
US
Verified User in Sporting Goods
Small-Business (50 or fewer emp.)
"Smooth platform with outstanding support"
5/5
What do you like best about Turis?

The platform is intuitive, user-friendly, and straightforward for customers to navigate. Customer support has been outstanding — direct communication with the founders and their team made implementation and daily use much easier. Review collected by and hosted on G2.com.

What do you dislike about Turis?

Uploading multiple product images at once could be more efficient. Managing large product assortments with many images required extra effort, but the support team helped resolve challenges quickly. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"Turis: An impressive tool with great potential"
4.5/5
What do you like best about Turis?

- User-friendliness: The intuitive user interface of Turis allows for quick orientation and efficient work.

- Dynamic Discounts: The automatic application of discounts to specific product groups is a great feature.

- Customer Support: The customer support is exceptional. The team is always friendly, competent, and resolves issues quickly. You always feel well taken care of, understood, and supported. Review collected by and hosted on G2.com.

What do you dislike about Turis?

Turis is already operational and shows great potential. However, with some further adjustments and optimizations, it could be even better tailored to our specific needs. Although this continuous development is time-consuming, I am convinced that with these improvements, Turis will be the perfect solution for us. Review collected by and hosted on G2.com.

MC
Marta C.
B2B Customer Operations Manager
Mid-Market (51-1000 emp.)
Originally submitted 12/12/2024
"Great B2B online platform and great team!"
4.5/5
What do you like best about Turis?

Turis has revolutionized our B2B customer operations, streamlining processes and significantly enhancing customer satisfaction. The platform's intuitive interface and user-friendly design have made it incredibly easy for our team to manage customer interactions. The intuitive design eliminates the need for extensive training, enabling our team to adopt the platform seamlessly.

Viktoria V., the dedicated Customer Success Specialist, has been instrumental in providing timely support and addressing any concerns. Her expertise and responsiveness have been invaluable.

The customer support team has been consistently impressive. Their prompt responses and effective solutions have exceeded our expectations. Whether it's a technical issue or a query about platform functionality, the support team is always available to assist. Review collected by and hosted on G2.com.

What do you dislike about Turis?

Nothing on note comes to mind. Sometimes we wish a new feature may be available immediately but the Turis team is always transparent about lead times and rarely moved deadlines forward. Review collected by and hosted on G2.com.

Caner A.
CA
Caner A.
Founder and CEO
Small-Business (50 or fewer emp.)
Originally submitted 11/3/2024
"Efficient and User-Friendly B2B Platform that Saves Time and Ensures Great Service"
5/5
What do you like best about Turis?

What we like best about Turis is its user-friendly and efficient design. The platform allows our B2B customers to place orders directly and seamlessly without the need for constant communication. Turis provides our customers with a complete overview of our product range and the ability to place orders immediately. This saves us significant time in our daily operations while ensuring that our customers receive excellent and hassle-free service. Review collected by and hosted on G2.com.

What do you dislike about Turis?

There isn't much to dislike about Turis, but one minor challenge can be customizing the platform to meet very specific needs or integrations, which might require extra time and effort. However, this is a rare issue and is far outweighed by the many benefits the platform provides. Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Verified User in Wholesale
Small-Business (50 or fewer emp.)
Originally submitted 10/16/2024
"Our experience with B2B 2025"
5/5
What do you like best about Turis?

Our company Fill GmbH is active in the wholesale of baby products. We have been actively offering our products via B2B since January 2024. With the B2B platform, we reach our customers with specialized baby stores that are less supported by our sales force. B2B is easy for us to use, which is particularly convenient, and our customers can order 24/7 and easily download photos and texts. Ms. Viktoria Varga looks after us with questions and concerns, we are in the best hands here. We can only recommend it to others. Wally Kloiber Review collected by and hosted on G2.com.

What do you dislike about Turis?

Funny work, but of course like all, it is work and takes time to get the success we want. Items and prices must be actually all the time. Review collected by and hosted on G2.com.

Casper S.
CS
Casper S.
CEO
Small-Business (50 or fewer emp.)
"Great system and even better customer service"
5/5
What do you like best about Turis?

Simple to use with a lot of features which solved our wholesale issues with Shopify. Review collected by and hosted on G2.com.

What do you dislike about Turis?

Can’t really point out anything negative since all wishes and problems was solved by customer service Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Very good platform you need for b to b"
5/5
What do you like best about Turis?

Turis is a good platform for setting up a payment method for each customer and transferring images from the existing Shopify website. The staff is also very helpful in setting up the systems. Review collected by and hosted on G2.com.

What do you dislike about Turis?

I cannot think of that. The platform is quite good. Review collected by and hosted on G2.com.

PW
Paul W.
Founder
Small-Business (50 or fewer emp.)
"A great company and a recommended product."
5/5
What do you like best about Turis?

The Turis team are always incredibly helpful and very friendly. The customer order portal is very well designed and the back end is easy to use with loads of useful functionality. The initial setup process was quick and straightforward, especially as Turis take care of a lot of that for you. Customers are now regularly using the platform with no negative feedback. Review collected by and hosted on G2.com.

What do you dislike about Turis?

The reporting functionality is basic but apparently there's an update on the horizon! Integration with Xero has proved tricky but we've had great support. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"We've been using Turis for the past months and it’s been a fantastic addition to our operations."
5/5
What do you like best about Turis?

We've been using Turis for the past months and it’s been a fantastic addition to our operations. The platform is easy to navigate, with an intuitive interface that made onboarding our team fast and painless.

The support team is responsive and genuinely helpful whenever we’ve had questions. has definitely helped us offer a easier, more professional service to our customers, and we’d highly recommend it to other who is looking for a reliable solution. Review collected by and hosted on G2.com.

What do you dislike about Turis?

None. We are happy with the software features and their customer support. Review collected by and hosted on G2.com.