Generated from real user reviews
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Anthony P.
Small-Business (50 or fewer emp.)
2.0/5
"Needs must rather than preference of use"
What do you dislike about Tungsten InvoiceAgility?
Not user friendly and due to it being Cloud base. Can't save draft so at risk of losing data input manually.
See Related User Reviews
Anthony P.
Small-Business (50 or fewer emp.)
2.0/5
"Needs must rather than preference of use"
What do you dislike about Tungsten InvoiceAgility?
Not user friendly and due to it being Cloud base. Can't save draft so at risk of losing data input manually.
See Related User Reviews
Anthony P.
Small-Business (50 or fewer emp.)
2.0/5
"Needs must rather than preference of use"
What do you dislike about Tungsten InvoiceAgility?
Not user friendly and due to it being Cloud base. Can't save draft so at risk of losing data input manually.
Allows me to view and approve invoices in an easy to use platform. Review collected by and hosted on G2.com.
Nothing. It is easy to use and navigate. Review collected by and hosted on G2.com.
Used a lot by big clients such as Google. Review collected by and hosted on G2.com.
Not user friendly and due to it being Cloud base. Can't save draft so at risk of losing data input manually. Review collected by and hosted on G2.com.
It needs to be simple and user friendly. It has a look. Is difficult to navigate which makes working with invoices hectic. The customer support, theres room, for improvement is quite unresponsive. Review collected by and hosted on G2.com.
There are some costs involved in licensing and training the platform itself is powerless. The AI model while not perfect provide a level of accuracy when it comes to automation. While Kofax Invoice Processing Agility brings advantages like invoice distribution and automation there are a few potential drawbacks to consider. Review collected by and hosted on G2.com.
Kofax Invoice Processing Agility is poor and difficult to navigate, which makes using the invoice solution difficult. The customer support has room for improvement in terms of being responsive and helpful. Occasional glitches and technical issues disrupt workflow, leading to delays and errors. Review collected by and hosted on G2.com.
In terms of cost, the licensing and training are expensive. The AI model needs some improvements for accuracy, and the automation process is inefficient. Expertise and training are necessary to utilize the tool, and it's not an investment considering the benefits it brings. Review collected by and hosted on G2.com.
I love how quickly we are able to generate invoices, especially for existing clients. It automatically populates so much information that we would have had to input manually in the past. Plus, there are several built in options for distributing invoices to clients so we can make sure it suits their needs and make it easy for them to pay fast. Review collected by and hosted on G2.com.
The only thing I dislike is the user interface. Sometimes it feels a little clunkly for a modern invoice solution. Review collected by and hosted on G2.com.
OCR scanning is good and the integration capability is up to the mark. We have integration with Salesforce - A job runs every day and creates documents in Salesforce. Our financial team uses Kofax every day to ease the work. It's easy to use. Review collected by and hosted on G2.com.
Customer support can be better as it takes some time to get a response Review collected by and hosted on G2.com.
The tool is an all-rounder where Kofax provides service for an end to end automation and intelligence on Invoice Processing at the easiest ever way possible. The best thing about KIPA is the multi-platform flexibility in handling Invoice Data. Review collected by and hosted on G2.com.
Licensing and Training is pretty costlier and the organization should have a separate COE setup to embrace Kofax platform. Review collected by and hosted on G2.com.
Kofax is a fantastic automation solution for invoice documents and helps customers to complete the process of payment approach and even use AI to automate the extraction of any text as required. Review collected by and hosted on G2.com.
AI model may need to improve as it may not give 100% accuracy of automation process and may lead to issues in the process. The automation process might need updating. Review collected by and hosted on G2.com.
End to End solution for Invoice automation with the best service in the market covering almost all of the financial services. Review collected by and hosted on G2.com.
The system requires experts and training to optimize the tool, and if we have fluctuating resources, it will be problematic. Review collected by and hosted on G2.com.
This is actually a virtual bot that takes care of end to end invoice processing across different languages and different codes. Review collected by and hosted on G2.com.
The price of the license are too high and can be affordable only for large scale. Review collected by and hosted on G2.com.
