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TrustSignal Reviews & Product Details

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TrustSignal Reviews (11)

Reviews

TrustSignal Reviews (11)

4.6
11 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the outstanding support and ease of use of the platform, highlighting the team's responsiveness and the user-friendly dashboard that simplifies SMS communications. Many appreciate the quick template approvals and the overall smooth experience, although some note that the pricing could be more competitive.

Pros & Cons

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Namita M.
NM
Brand Marketer
Small-Business (50 or fewer emp.)
"Outstanding Support and User-Friendly Services"
What do you like best about TrustSignal?

The support team is outstanding, and the services consistently meet our expectations. We make use of their SMS and RCS offerings, both of which are well-organized and easy to use. This has proven to be an excellent method for growing our business, particularly when it comes to retaining our current customers. Review collected by and hosted on G2.com.

What do you dislike about TrustSignal?

It's important to carefully review all the terms and conditions, as there are several nuances that may seem unclear but could lead to minor problems with how things work. Review collected by and hosted on G2.com.

Deepali J.
DJ
Small-Business (50 or fewer emp.)
"Exceptional Support and Communication Every Step of the Way"
What do you like best about TrustSignal?

I love how communicative the team is. They are always present, guiding us through every step of the journey. Their clarity, support and super fast response time make the entire experience feel effortless. Review collected by and hosted on G2.com.

What do you dislike about TrustSignal?

Nothing as of yet. I am loving the whole experience. Review collected by and hosted on G2.com.

Odeon Marketing .
O
Marketing Manager
Small-Business (50 or fewer emp.)
"Excellent Process and Support Make All the Difference."
What do you like best about TrustSignal?

Process & Support. Team is too supportive and the dashboard is easy to use. Review collected by and hosted on G2.com.

What do you dislike about TrustSignal?

Nothing to dislike for now the thing they to build app for shopify integration Review collected by and hosted on G2.com.

Jaydeep H.
JH
Co-Founder
Small-Business (50 or fewer emp.)
"Outstanding Service and Quality, But Rates Could Be More Competitive"
What do you like best about TrustSignal?

Excellent customer service and good products Review collected by and hosted on G2.com.

What do you dislike about TrustSignal?

Slightly higher rates than other players in the market Review collected by and hosted on G2.com.

Pratibha M.
PM
retention marketing
Small-Business (50 or fewer emp.)
"Excellent Experience"
What do you like best about TrustSignal?

TrustSignal has been a great platform for our SMS communications.

All our templates are approved on time by the team, and queries are attended to real quick. The dashboards shows all the data that was sent out and what failed. Integration with Contlo was smooth and we use it every 3 as as per the campaigns planned. Review collected by and hosted on G2.com.

What do you dislike about TrustSignal?

RCS has been a new feature but revenue is currently not attributed. Wish this could be implemented. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Small-Business (50 or fewer emp.)
"Good Support"
What do you like best about TrustSignal?

The support they offer is very excellent. The POC is always available when we need any help. Review collected by and hosted on G2.com.

What do you dislike about TrustSignal?

They charge for failed messages also.

Template creation is a bit of task for us. Review collected by and hosted on G2.com.

Lisa  D.
LD
Graphic Design
Mid-Market (51-1000 emp.)
"Excellent"
What do you like best about TrustSignal?

TrustSignal is great app for sending bulk sms to our customers. We used to regularly send and approve sms super fast. The customer support is always ready to help. It has been a great experieonce for us. The onboarding was smooth, the etch is really helpful. Review collected by and hosted on G2.com.

What do you dislike about TrustSignal?

Some times there is some temporarary glitches, but the support team always resolves it on time. Review collected by and hosted on G2.com.

Simran M.
SM
Marketer
Apparel & Fashion
Small-Business (50 or fewer emp.)
"Excellent"
What do you like best about TrustSignal?

TrustSignal helps with our bulk SMS sending to our customers. Timely approval of the templates to be sent and complete data on the campaigns sent. The UI is easy to use, and templates are sent almost daily. The support is amazing from the team, they approve templates even when we plan last-minute campaigns. Review collected by and hosted on G2.com.

What do you dislike about TrustSignal?

Sometimes we have to verify our headers and that is something done for the DLT settings required. Not something mandated by trust signal. Review collected by and hosted on G2.com.

Anup M.
AM
Small-Business (50 or fewer emp.)
"Trust signal oiur preffered sms partner"
What do you like best about TrustSignal?

Support

quick template approvals

transparency

api integrations Review collected by and hosted on G2.com.

What do you dislike about TrustSignal?

lil higher priced than compeitors

need to take the caracter limut manually could be automated Review collected by and hosted on G2.com.

KB
Mid-Market (51-1000 emp.)
"Excellent Service"
What do you like best about TrustSignal?

The service, ease of implementation, support and the reach to customer base Review collected by and hosted on G2.com.

What do you dislike about TrustSignal?

Nothing to dislike as of now since the service is good. Review collected by and hosted on G2.com.

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TrustSignal