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TrustExam Reviews & Product Details

User Insights

Average based on 13 real user reviews.

TrustExam Reviews (13)

Reviews

TrustExam Reviews (13)

5.0
13 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise TrustExam for its reliable monitoring and user-friendly interface, which contribute to a smooth online proctoring experience. The platform effectively maintains academic integrity while allowing for remote exam-taking, although some users note that the initial setup can be complex and may require additional support.
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Orken R.
OR
Orken R.
ML Specialist
Mid-Market (51-1000 emp.)
"TrustExam Streamlines Online Exams with Powerful AI Proctoring and Flexible Integrations"
5/5
What do you like best about TrustExam?

What I appreciate most about TrustExam is the way it brings together advanced AI proctoring, broad functionality, flexible integrations, and strong customer support. The platform handles large numbers of candidates efficiently, while AI-generated alerts and recommendations make exam monitoring and violation review much easier.

Real-time monitoring is a big plus, and being able to review three recordings simultaneously the front camera, screen recording, and second monitor is particularly useful. Violations are documented with screenshots and timestamps, making investigations faster and more transparent.

The test creation and scheduling tools are intuitive and flexible, supporting multiple question types, file imports, AI-powered question generation, and mathematical editors. Detailed dashboards and analytics provide valuable insights into exam performance, candidate behavior, risk levels, and organizational results.

Integration is another major advantage. TrustExam supports API, SDK, LTI, iFrame, and custom integrations, making it easier to connect the platform with existing educational systems and adapt it to different business needs.

I also appreciate the flexible pricing models. We used a pay-per-exam model, which allowed us to pay according to actual usage. Subscription plans and an unlimited on-premise solution are also available, providing options for organizations with different budgets, workloads, and scalability requirements.

Finally, the customer support team is highly responsive and customer-oriented, providing prompt technical assistance whenever needed. Overall, TrustExam helps streamline examination workflows, reduce manual monitoring efforts, and improve the efficiency, reliability, and cost-effectiveness of online assessments. Review collected by and hosted on G2.com.

What do you dislike about TrustExam?

Overall, I am satisfied with the system. There is always room for improvement, but I have no major complaints. Review collected by and hosted on G2.com.

Жангир .
Ж
Жангир .
operations manager
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Turning Online Exams into Trusted Results"
5/5
What do you like best about TrustExam?

What I like most about TrustExam is how it turns exam integrity into something you can actually see and measure.

Before using it, we relied a lot on trust without real visibility. With TrustExam, that changed completely. The combination of facial monitoring, screen tracking, and secondary camera coverage gives a much clearer picture of how an exam is actually taken.What stands out is that it’s not just one feature doing the job — it’s the way everything works together. The system doesn’t just flag random issues; it builds a full context around user behavior, which makes reviewing sessions much more efficient and reliable.Another big advantage is scalability. Whether it’s a small internal assessment or a large number of candidates at once, the platform handles it smoothly without adding extra operational complexity.Overall, TrustExam helped us move from “assuming honesty” to actually verifying it and that’s a huge difference. Review collected by and hosted on G2.com.

What do you dislike about TrustExam?

One area that could be improved is the initial setup and onboarding process. Since TrustExam offers a wide range of features, it can take some time for new users to fully understand and configure everything effectively.

In some cases, the system may also be sensitive and flag behavior that requires manual review, which can add extra time when managing large exam sessions.

That said, these challenges are understandable given the complexity of ensuring exam integrity at scale. With clearer onboarding guidance and continued optimization of detection accuracy, the overall experience could become even smoother. Review collected by and hosted on G2.com.

Sabit S.
SS
Sabit S.
Pastry Assistant
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Seamless Proctoring LMS Integration with a Reliable SDK and Fast IT Support"
5/5
What do you like best about TrustExam?

We required to integrate proctoring to customer LMS. This platform has its own SDK and it works perfectly. IT Support team helped us with some issues quickly Review collected by and hosted on G2.com.

What do you dislike about TrustExam?

Not really a lot to say about disadvanatages for this proctoring system. Mostly positive features. Review collected by and hosted on G2.com.

SM
Sultanbek M.
Student
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Reliable and Fair Online Exam Experience"
4.5/5
What do you like best about TrustExam?

What I like best about TrustExam is that it is easy to use and does not distract me during the exam. The instructions are clear, and the system helps make the testing process feel organized and fair. Review collected by and hosted on G2.com.

What do you dislike about TrustExam?

What I dislike most is that the setup and verification process can sometimes take extra time. Camera or browser permission checks may also feel stressful before the exam, especially when there are technical issues. Review collected by and hosted on G2.com.

Verified User in Education Management
GE
Verified User in Education Management
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"TrustExam Delivers Smooth, Reliable Online Proctoring"
5/5
What do you like best about TrustExam?

TrustExam is easy to use and provides a smooth online proctoring experience. I like its reliable monitoring, simple interface, and stable performance during exams. It helps maintain academic integrity while allowing students to take exams remotely without unnecessary complications or technical difficulties. Review collected by and hosted on G2.com.

What do you dislike about TrustExam?

Sometimes the identity verification process takes longer than expected, and occasional connection or browser issues can interrupt the exam experience. It would also be helpful to improve the user interface and make the setup process faster and more straightforward for first-time users. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
CH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Secure, Smooth, and Intuitive Online Exams with TrustExam"
5/5
What do you like best about TrustExam?

TrustExam provides a secure and reliable online examination experience with an intuitive interface that is easy to navigate. The platform runs smoothly, making it efficient for both administrators and candidates while ensuring exam integrity. Review collected by and hosted on G2.com.

What do you dislike about TrustExam?

Overall, I have had a positive experience. The main area for improvement would be adding more flexibility in settings. Review collected by and hosted on G2.com.

LY
Lee Kuan Y.
Project Manager
Mid-Market (51-1000 emp.)
"Bringing integrity and efficiency to our certification process"
5/5
What do you like best about TrustExam?

The biggest value of TrustExam is transparency. Every action is logged, every session is recorded, and disputes are now almost zero. It’s not just software it’s a control and audit system that gives full visibility for public examinations. Review collected by and hosted on G2.com.

What do you dislike about TrustExam?

At first, the system felt complex — there are so many features and settings that our staff needed time to learn. Once we got used to it, everything worked smoothly, but initial onboarding required extra support. Review collected by and hosted on G2.com.

AM
Arman M.
Regional Director
Enterprise (> 1000 emp.)
"Exceptional Support and Scalable, Secure Platform"
5/5
What do you like best about TrustExam?

The system's scalability and security features stood out to me, and the customer support was exceptional, offering personalized solutions tailored to our specific needs. Review collected by and hosted on G2.com.

What do you dislike about TrustExam?

We opted to use their desktop solution at our request, but encountered some difficulties during installation because our users have limited digital literacy. Review collected by and hosted on G2.com.

AY
Aidyn Y.
Project Manager
Mid-Market (51-1000 emp.)
"Conducting IT contests and certifications"
5/5
What do you like best about TrustExam?

We used Trustexam to conduct IT certifications and IT olympiads online. In addition to these services, they provide their own IDE for coding tasks and ensure comprehensive security features are in place. Review collected by and hosted on G2.com.

What do you dislike about TrustExam?

Everything went smoothly and well, and I really have nothing else to add. Review collected by and hosted on G2.com.

Laura b.
LB
Laura b.
Бизнес-аналитик
Small-Business (50 or fewer emp.)
"Reliable, User-Friendly, and Secure Testing Platform"
5/5
What do you like best about TrustExam?

TrustExam is a reliable and user-friendly platform. TE provides a solid and secure for testing with effecting proctoring features Review collected by and hosted on G2.com.

What do you dislike about TrustExam?

The platform can sometimes experience delays during peak usage hours, which effects the user experinece Review collected by and hosted on G2.com.

Pricing

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