TruOI Reviews & Product Details

TruOI is an operational intelligence platform built for multi-location businesses that need greater visibility, consistency, and accountability across their operations. The platform brings audits, employee training, recurring tasks, and incident reporting into one connected system. With Site Audits, Training Tracker, OI Checklists, and Incident Reports, teams can replace paper forms and disconnected processes with standardized, trackable workflows. TruOI helps leaders see what has been completed, identify missed tasks or gaps in performance, monitor training progress, document incidents, and respond to issues faster. Real-time visibility makes it easier to reinforce brand standards, improve execution, and keep every location aligned. Organizations can begin with the module that addresses their most immediate operational challenge or use the complete TruOI platform to manage execution and oversight across every location.

Seller

TruOI

Discussions

TruOI Community

Languages Supported

Arabic, German, English, French, Italian, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified)

Solution Type

Best-of-Breed

Overview by

Joe Bucci

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

18 months

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Top-Rated Alternatives

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User Insights

Average based on 66 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Bobbi N.

Senior Manager of Strategy & Innovation

Non-Profit Organization Management

Small-Business (50 or fewer emp.)

12/21/2016

"Dashboards software where both the product and staff are easy to work with"

4.5/5

What do you like best about TruOI?

Overall, the software is easy to work with from start to finish. It's been easy to add new data sources so that the majority of our dashboards are working off of live data. The software allows for a lot of customization so that we display information on our dashboards in the way that it makes sense for our individual organization. Additionally, the staff are fantastic and as one of their customers, I feel more like a partner than a subscriber. Review collected by and hosted on G2.com.

What do you dislike about TruOI?

Because it is a visualization software, I wish that there were more options when it came to customizing font use. Additionally, the dashboards work incredibly well in a desktop and even tablet environment, but are not quite there when it comes to mobile viewing/responsive design and embedding charts into a website. Review collected by and hosted on G2.com.

Recommendations to others considering TruOI:

The value that you get for the cost is more than I found when investigating other software products and I also really appreciate the iDashboards team and how they have helped us continually improve and find new ways to use the software. I would recommend starting small because it is easy to expand and grow over time. Review collected by and hosted on G2.com.

What problems is TruOI solving and how is that benefiting you?

We're using the data displayed on the dashboards to focus on citizen participation and engagement, as well as internal operations. Since incorporating the dashboards, we've been able to use the data to help focus improvements to all of our service areas and have seen improvements in sales, satisfaction, and internal operations. Additionally, having the dashboards has allowed us to automate and eliminate some of our traditional reporting. One chart alone that I built using iDashboards eliminated 15 hours of work per month from one of our full-time employees while also giving our staff the information that they used to get in that report in a more timely and up-to-date manner. In this year alone, I've also eliminated about 50 pages worth of annual reports that I used to have to create and am instead presenting the data via the dashboards instead. Review collected by and hosted on G2.com.

Chad G.

Small-Business (50 or fewer emp.)

9/26/2016

"iDashboards is the perfect platform to productize our application"

4.5/5

What do you like best about TruOI?

Ease of use with an robust amount of functions and features is the most appealing aspect of iDashboards. Designing dashboards and charts is simple and intuitive. The ability to utilize stored procedures as a data source has enabled us to provide timely and actionable data that typically was very labor intensive to produce. The Support team is great to work with in that they are very responsive and knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about TruOI?

The errors displayed within the charts can sometime be confusing. However, the support team, user manual, and the knowledge base articles have been really helpful in diagnosing where the problem lies. The ability to slice up a custom layout for a dashboard has to be done in a very methodical manner which takes some trial and error to finally get to the desired layout...that is one aspect which could use some improvement. Review collected by and hosted on G2.com.

Recommendations to others considering TruOI:

For us, it has been about learning how to craft our stored procedures so that we could utilize the functionality within iDashboards to its fullest. It was important for our Developer to understand the basics of iDashboards to enable him to understand what was needed as an output from the stored procedures he wrote. Review collected by and hosted on G2.com.

What problems is TruOI solving and how is that benefiting you?

iDashboards has provided us a means to visually display our sales and inventory data to our buyers so they can, in turn, make more informed buying decisions. We have more visibility into our sales, costs, and turn rate, and GMROI at the store, department, class, vendor, buyer and item levels. Review collected by and hosted on G2.com.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

8/8/2017

"Interactive custom dashboards "

4.5/5

What do you like best about TruOI?

The data is secured, informative and engaging Review collected by and hosted on G2.com.

What do you dislike about TruOI?

The price although I did appreciate the free trial Review collected by and hosted on G2.com.

Robert W.

Database Engineer

Medical Practice

Enterprise (> 1000 emp.)

6/21/2016

"iDashboards in HealthCare"

4/5

What do you like best about TruOI?

iDashboards is an easy to pick up and use tool for anyone with computer experience. I have had experienced developers as well as entry level technicians be able to create content easily. I love that it has direct database capability instead of being ETL based. Review collected by and hosted on G2.com.

What do you dislike about TruOI?

There can be issues with volume if you are consuming a large amount of data. Some of the customization can be a little bit lacking depending on the chart. A couple of things would be there is a great amount of tweaking you have to do to get alternating column colors along an x axis, and with that tweaking you lose data column text functionality. Another one is lack of simple widgets or charts of just numbers or counts. Review collected by and hosted on G2.com.

Recommendations to others considering TruOI:

Use it! It is a good tool and the support has been top notch Review collected by and hosted on G2.com.

What problems is TruOI solving and how is that benefiting you?

Trends in health care, finance and lab operations. The visualization properties of the data in iDashboards can put a lot of easily digested information onto one page or report. Gone are the days of sifting through row after row in a spreadsheet when you can produce high level reports in iDashboards. Review collected by and hosted on G2.com.

Verified User in Public Safety

Mid-Market (51-1000 emp.)

3/14/2017

"Good software, just not very user friendly"

3.5/5

What do you like best about TruOI?

It has a lot of features and can do just about anything. Review collected by and hosted on G2.com.

What do you dislike about TruOI?

I dislike the fact that user permissions are hard to set and it is not very intuitive to build reports. Review collected by and hosted on G2.com.

Anne D.

Research Analyst IV

Government Administration

Enterprise (> 1000 emp.)

11/23/2016

"Lots of options"

4/5

What do you like best about TruOI?

I like that most of it is pretty intuitive, if you've been doing data visualization for a while. Review collected by and hosted on G2.com.

What do you dislike about TruOI?

The things that I don't like about it are things that can be changed. i.e. the 3D appearance of the bar charts. If you use large bar charts they lose the look of 3D and look like a set of bars that are gradients of color, which is confusing. Review collected by and hosted on G2.com.

Tracy H.

Administrative Computing Information Specialist

Higher Education

Mid-Market (51-1000 emp.)

4/26/2016

"Excellent product! Couldn't ask for more!"

5/5

What do you like best about TruOI?

I like that iDashboards is so user friendly, and easy to work with. The drag and drop feature in the Designer screen has to be one of my favorites. It makes changing the layout so easy! They are constantly adding new features that increase its usefulness. Review collected by and hosted on G2.com.

What do you dislike about TruOI?

There isn’t really anything I dislike about iDashboards. Any issues I have run across have been quickly solved by their excellent support staff! Review collected by and hosted on G2.com.

Recommendations to others considering TruOI:

Keep just 1 or 2 people as the main “builders” of the charts and Excel worksheets, just to make sure everything stays consistent. Others could be given the ability to build, since it is so easy, but always have someone check it over. Review collected by and hosted on G2.com.

What problems is TruOI solving and how is that benefiting you?

We now have most weekly reports out on the dashboards so anyone can look at any time, instead of mailing out a big, ugly spreadsheet every Monday. Since we can put previous years along with the current, its super quick to pick up on trends and when we can expect surges in enrollment. We also just completed a big KPI project that keeps everyone on their toes about where they are in reaching their goals. Review collected by and hosted on G2.com.

Kent B.

GIS Analyst, Department of Health

Government Administration

Enterprise (> 1000 emp.)

4/25/2016

"iDashboards is an easy to learn and use solution for data dashboarding"

4.5/5

What do you like best about TruOI?

I like that it's extremely easy to attach to data sources, whether enterprise database or Excel spreadsheet. I like the variety of chart types available, and the Active Intelligence that relates all common items on a dashboard. The absolute best part of iDashboards is by far their customer service. They have a very capable and friendly bunch of people there. Review collected by and hosted on G2.com.

What do you dislike about TruOI?

I'm not a huge fan of the application being Flash-dependent, and have enjoyed the strides made in implementing HTML5 specs. I would like to see a fully interactive version that includes no dependencies on Flash whatsoever. Review collected by and hosted on G2.com.

Recommendations to others considering TruOI:

Have a great working relationship with your DBAs if you are not one yourself. Review collected by and hosted on G2.com.

What problems is TruOI solving and how is that benefiting you?

The Tennessee Department of Health has a fair share of big data, and iDashboards helps us to understand changes and patterns in near real-time. We are also able to promote cross-program collaboration with shareable dashboards. We've seen an increase in interest in having a common data warehouse as a result of deploying dashboards for policymakers. Review collected by and hosted on G2.com.

Ron L.

Sr Manager Logistics Technology

Transportation/Trucking/Railroad

Enterprise (> 1000 emp.)

4/22/2016

"Easy to set up, easy to use, easy to maintain"

4.5/5

What do you like best about TruOI?

It was so easy to use we were able to get our first few dashboards up in a matter of an hour. I Dashboard allows you to get started quickly we were able to see immediate results. I Dashboard produces sharp graphs that are very professional and informative. Our management team are always happy with the results. They have outstanding customer service. Review collected by and hosted on G2.com.

What do you dislike about TruOI?

I cannot honestly think of anything I dislike about I Dashboard. I really like it and find it very useful for presenting our weekly and monthly KPI reports Review collected by and hosted on G2.com.

Recommendations to others considering TruOI:

I suggest downloading the free trial and get a feel for the platform then transition to the paid account. Outstanding customer service so when you do have a question, it is answered accurately and quickly. The report visualization is outstanding. Very reasonably priced for what you are getting. I would strongly recommend it to other professionals looking for data visualization for their organizations. Review collected by and hosted on G2.com.

What problems is TruOI solving and how is that benefiting you?

I needed a way to present data that is both informative and very visually appealing to the eye. I Dashboard allows me to do that quickly and easily. Review collected by and hosted on G2.com.