# TrueSight Orchestration Reviews **Vendor:** BMC Helix **Category:** [Workflow Management Software](https://www.g2.com/categories/workflow-management) **Average Rating:** 3.6/5.0 **Total Reviews:** 16 ## About TrueSight Orchestration Reduce costs and errors through IT process automation ## TrueSight Orchestration Reviews ### 1. Complete IT Process Automation tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Investment Banking | Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2021 **What do you like best about TrueSight Orchestration?** As an IT developer it is pretty easy to develop complex IT workflow. Many out of the box workflows which can be easily dragged and dropped on the canvas for developing the required integration. Nice UI for adminstration as well developing, most of the administration can be done from grid manager UI. **What do you dislike about TrueSight Orchestration?** Like most of the RPA tools now a days management expecting a user friendly tool which anybody can develop their workflow. No GUI based automation. High cost license for an instance and it's associated cost for each adapter. XSLT is very basic does not have any its own modules for any internal execution, recently they have introduced XSLT2.0 as an utility for executing XSLT2.0. There it's an unofficial limit how many modules you can develop and run on the instance as it causes sync issues between HA peers and also delay in execution **Recommendations to others considering TrueSight Orchestration:** It is a good companion if you have other BMC components in your organization or else it is costly **What problems is TrueSight Orchestration solving and how is that benefiting you?** Alert break fix automation New user onboarding/removing Access to applications resources ### 2. TrueSight Orchestration Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2021 **What do you like best about TrueSight Orchestration?** It automates the recurring incidents, which helps us to find the resolution processes, also helps us to handle IT Operations issues with proactive problem management. It supports both version of Windows and web based client tools **What do you dislike about TrueSight Orchestration?** Issue with RPA tools which not easily intergrae with that ans also no proper docs available that how to do that and their automation process, license cost is also bit of concern bit expensive **Recommendations to others considering TrueSight Orchestration:** IF you want to increase your daily BAU and operations, then one must use this fantastic tool IF you want to increase your daily BAU and operations, then one must use this fantastic tool **What problems is TrueSight Orchestration solving and how is that benefiting you?** IT helps the problems relaalted to daily operations and proactive resolutions, helps in many way that how we resolve all those isues etc and their procative solutions ### 3. Most mature, structured yet faster orchestration tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Omkar H. | Senior Technical Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2021 **What do you like best about TrueSight Orchestration?** Ease of workflow design development and production rollout. **What do you dislike about TrueSight Orchestration?** Couldn't customize the value dashboard enough. **Recommendations to others considering TrueSight Orchestration:** For a quick development of business solutions with regards to automation or complex integrations , this is a best product. IT gives smooth implementation platform along with just a couple of clicks for release as well as roll back of the workflow. Organization having big goals and wanted to deliver high value to customers, should definitely takes the benefit of this product. **What problems is TrueSight Orchestration solving and how is that benefiting you?** Business service automation in association with BMC Remedy. Network task automation, business portals and asset management tools integrations for synchronization of IM, CM, WO and asset CIs. ### 4. Best and Interactive tool for Monitoring. I suggest to add some extra shortcuts and reduce latency. **Rating:** 4.0/5.0 stars **Reviewed by:** Vignesh S. | Cloud Administration Sr. Associate , Enterprise (> 1000 emp.) **Reviewed Date:** December 22, 2020 **What do you like best about TrueSight Orchestration?** Interactive look... Superior UI Nice colors and ability to monitor many servers simultaneously. **What do you dislike about TrueSight Orchestration?** A factor that I dislike is latency. Loading for some seconds to switch between servers. I also hate the search option in it. I can only search one device at a time. Instead, many legacy tools have the option to search many devices at once. **Recommendations to others considering TrueSight Orchestration:** I can only search one device at a time. However, many legacy tools have the option to search multiple devices simultaneously. If this is rectified, TS will be the best tool. **What problems is TrueSight Orchestration solving and how is that benefiting you?** I am monitoring thousands of servers at a time. The benefit is its user interface. Loving it. ### 5. Its an industrial friendly tool, and I have worked closely with it **Rating:** 5.0/5.0 stars **Reviewed by:** Ashish K. | VMware Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 19, 2021 **What do you like best about TrueSight Orchestration?** *Its easy to integrate with other BMC tools like TSA, Remedy,BNA etc if you you have such tools on board. *BMC support for technical issues is good. "Documentation is freely and always available. **What do you dislike about TrueSight Orchestration?** *UI is bit outdated *Third-party integration is complicated **Recommendations to others considering TrueSight Orchestration:** Always keep updating the product with BMC's latest version **What problems is TrueSight Orchestration solving and how is that benefiting you?** It helps automate most of our ITIL led task in our environment with ease. Its a time saving and we don't need people's intervention. ### 6. Truesight great product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 10, 2021 **What do you like best about TrueSight Orchestration?** Great product easy to implement, use and support - it works okay all things considered. **What do you dislike about TrueSight Orchestration?** Sometimes configuration seems to be much complicated. **Recommendations to others considering TrueSight Orchestration:** Great support provided by the truesight team. So, overall great experience with truesight. **What problems is TrueSight Orchestration solving and how is that benefiting you?** Helps in monitoring the whole infrastructure. ### 7. best for on-premise monitoring **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2021 **What do you like best about TrueSight Orchestration?** Best for pro active monitoring Easy to manage the nodes and applications Easy to troubleshoot **What do you dislike about TrueSight Orchestration?** Implementing to on-perm with HA is bit complicated **What problems is TrueSight Orchestration solving and how is that benefiting you?** best for proactive monitoring the servers and applications ### 8. TrueSight orchestration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2021 **What do you like best about TrueSight Orchestration?** Easy to understand, develope and implement. **What do you dislike about TrueSight Orchestration?** Less exposed to open market, training is not easily available from BMC **What problems is TrueSight Orchestration solving and how is that benefiting you?** Speed IT process management. ### 9. Nice solution **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2021 **What do you like best about TrueSight Orchestration?** Single pane of glass solution that will help us in IT operations **What do you dislike about TrueSight Orchestration?** Complicated to deploy and has a lot of components **Recommendations to others considering TrueSight Orchestration:** One of the best solution **What problems is TrueSight Orchestration solving and how is that benefiting you?** Typical IT operations problems ### 10. I’ve had a chance working with this monitoring tool and in my opinion is quiet ok. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2020 **What do you like best about TrueSight Orchestration?** The upsides are definitly time reaction to make alerts, once something will get wrong on the server, the bad value or parameter will be shown immediately. **What do you dislike about TrueSight Orchestration?** From time to time, there might appear fake alert. **What problems is TrueSight Orchestration solving and how is that benefiting you?** The benefits are as follows: -Quick solving, you can start investigating issue much easier an quicker -Good looking and easy to use UI. -Fast ### 11. good automation tool from BMC **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 06, 2019 **What do you like best about TrueSight Orchestration?** automation tool where I liked the most is its adaptability to the environment by using various adapters. Adapters can be configured very easily and a number of adapters are available in the repository which can be configured very easily, Its features the single sign-on which is a very good concept by which we can authenticate the user once and all products in the environment are available to the user without repeated authentication. **What do you dislike about TrueSight Orchestration?** the connection which is to be made once is not always an easy task and very trivial problems can hamper the connection of the designer. **Recommendations to others considering TrueSight Orchestration:** I would recommend it to business who are more concerned about their security and are willing to pay higher prices to its peers. **What problems is TrueSight Orchestration solving and how is that benefiting you?** I used BMC atrium orchestrator in automating various operating system (OS) based tasks, Active Directory-based (AD) tasks, Networking based tasks, CPU, Disk, Memory- CDM health checks of the target servers(Robots) and service management for the Windows 2012 server and also Linux Machines with Solaris flavors also apart from Server availability Tasks for both the Machines ### 12. Excellent tool for capacity planning **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 23, 2019 **What do you like best about TrueSight Orchestration?** Capacity planning forecasting is helpful with this tool Doing the queue network monitoring also **What do you dislike about TrueSight Orchestration?** None as of now All features are good and easy **What problems is TrueSight Orchestration solving and how is that benefiting you?** Capacity planning forecasting ### 13. Reasonably functional **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2019 **What do you like best about TrueSight Orchestration?** The integration with other BMC tools makes it easy to automate with Remedy and Truesight **What do you dislike about TrueSight Orchestration?** The complicated and bespoke nature of the product makes it very tricky to learn. There are much better automation tools out there. **What problems is TrueSight Orchestration solving and how is that benefiting you?** Automating processes with Remedy integration ### 14. My review for Bladelogic atrium orchestrator **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2018 **What do you like best about TrueSight Orchestration?** We can integrate bmc server automation with BMC remedy ITSM change management processes to enable tracking of infrastructure change actions **What do you dislike about TrueSight Orchestration?** It's GUI is not good. It's setup is very complicated. **What problems is TrueSight Orchestration solving and how is that benefiting you?** Now I can integrate the workflow job in BMC server automation with BMC atrium orchestrator ### 15. Bladelogic Atrium Orchestrator Review **Rating:** 2.5/5.0 stars **Reviewed by:** Orwin L. | Lead Infrastructure Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2016 **What do you like best about TrueSight Orchestration?** BMC BAO has a lot of out of box adapters & monitors which can be used on the go to integrate with third party applications.Contains a lot of out of box modules which can be used to automate & configure workflows with BMC products like Remedy & Server Automation **What do you dislike about TrueSight Orchestration?** Complexity of setup. Complexity of developing workflows. Development Studio always need to be connected to Grid. No Offline mode. Poor GUI. **Recommendations to others considering TrueSight Orchestration:** If you are using BMC products, its highly recommended to use Atrium Orchestrator since integration is easy. **What problems is TrueSight Orchestration solving and how is that benefiting you?** Automate most of flow from Remedy to tools such as BMC Server & Network Automation ### 16. ITSM SPECIALIST **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 09, 2017 **What do you like best about TrueSight Orchestration?** Integration with bmc remedy itsm suite and change control **What do you dislike about TrueSight Orchestration?** Nothing which i can think of. It is a great tool for server automation. **What problems is TrueSight Orchestration solving and how is that benefiting you?** Auto provisioning of virtual machines and its integration with itsm and srm ## TrueSight Orchestration Discussions - [What is TrueSight Orchestration?](https://www.g2.com/discussions/what-is-truesight-orchestration) - [Good product by BMC](https://www.g2.com/discussions/good-product-by-bmc) - 1 upvote - [How do BMC TSO is helpful to your organization?](https://www.g2.com/discussions/50586-how-do-bmc-tso-is-helpful-to-your-organization) - 1 upvote - [Is there a way to use a specific context items in process which is invoked by compensation?](https://www.g2.com/discussions/36198-is-there-a-way-to-use-a-specific-context-items-in-process-which-is-invoked-by-compensation) - 1 upvote - [How do i search Multiple devices at a time using Device names](https://www.g2.com/discussions/35157-how-do-i-search-multiple-devices-at-a-time-using-device-names) - 1 upvote - [View TrueSight Orchestration pricing details and edition comparison](https://www.g2.com/products/truesight-orchestration/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-30+17%3A34%3A18+-0500&secure%5Bsession_id%5D=5981a647-fffa-40d5-af3b-0d3a406410cf&secure%5Btoken%5D=11f75d84a04db94c52070f61ed5dc72c4dfad6cb2937b8f0fd51caa5a83b1fdd&format=llm_user) ## TrueSight Orchestration Features **Setup** - Activities - Flows - Dependencies - Notifications **Management** - Updates - Audit Trail - Integration **Generative AI** - AI Text Generation **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top TrueSight Orchestration Alternatives - [Asana](https://www.g2.com/products/asana/reviews) - 4.4/5.0 (13,108 reviews) - [Slack](https://www.g2.com/products/slack/reviews) - 4.5/5.0 (37,346 reviews) - [Smartsheet](https://www.g2.com/products/smartsheet/reviews) - 4.4/5.0 (21,725 reviews)