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Traqq Reviews & Product Details

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Premium Starter

Free
3 seats

Premium Enterprise

Starting at $4.90
1 seat Per Month

Traqq Media

Traqq Demo - Activity TImeline
Browse your teams' activity timeline and the Apps & Website use in one seamless interface
Traqq Demo - Activity Pie Chart
Get an insight of how your team members' worked hours are spent on different applications and websites
Traqq Demo - Compare Employee performance
Detect the performance levels, worked hours, and activity of your team in seamless parallel timesheets.
Traqq Demo - Dashboard View
Get a glimpse of company performance and rate of change in worked hours, activity levels and earnings in the dashboard. Is the graphs to extrapolate future projections
Traqq Demo - Reports
Report on the employees worked hours, activity levels, idle time, earning, invoices and more
Traqq Demo - Support page
Find the A to Z about the app by easily navigating through knowledge base and step-by-step how to dos
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Traqq Reviews (117)

Reviews

Traqq Reviews (117)

4.8
117 reviews

Pros & Cons

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Rizwan A.
RA
Web Developer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Simple and Accurate Time Tracking for Remote Teams"
What do you like best about Traqq?

I love using Traqq to track work hours and productivity for my remote team. It meticulously helps me monitor time spent on tasks, resolving the problem of efficiently tracking time and productivity. What stands out to me is the simplicity, accuracy, clean interface, and user-friendly design of Traqq. These features contribute significantly by saving time and reducing stress, allowing everyone to be monitored effectively. Additionally, the initial setup process is straightforward and hassle-free, mainly involving a simple 'next, next, next' click-through, which I find incredibly convenient. Due to these positive aspects, I am highly likely to recommend Traqq to friends or colleagues. Review collected by and hosted on G2.com.

What do you dislike about Traqq?

I find the lack of customization options in Traqq limiting, as I believe customizations could greatly enhance its functionality. The reports feature also requires improvement for better utility. Additionally, the notification system could be more advanced to suit individual preferences better. Furthermore, integrating a screenshot system would be beneficial to monitor work more effectively. The initial setup could also be streamlined as currently, it feels like just clicking through with 'next' repeatedly. Review collected by and hosted on G2.com.

B K.
BK
Website Admin
Small-Business (50 or fewer emp.)
"Reliable and Easy to Use"
What do you like best about Traqq?

As a freelancer running a small remote team, I’ve tested a handful of time tracking tools to help us stay on top of projects, and Traqq has been the most stress-free one by far. The standout feature for us is that it doesn’t take screenshots. That alone makes it feel a lot more respectful and ethical compared to other tools. My team really appreciates the trust it creates, we can focus on doing the work without feeling micromanaged or watched.

Traqq runs effortlessly across both Windows and Mac, which is essential since we’re all using different systems. I’ve also had a great experience with their support team,quick replies, helpful guidance, and they genuinely seem to care about feedback. Review collected by and hosted on G2.com.

What do you dislike about Traqq?

The only thing I’d really love to see is a mobile app. There are moments when I’m working from my phone, whether replying to emails or managing client requests, and it would be useful to track that time directly. I’ve been using the manual time entry to bridge the gap, which works for now, but mobile tracking would make it even better. Review collected by and hosted on G2.com.

Silvia P.
SP
Ground Support Equipment Enginner
Mid-Market (51-1000 emp.)
"A productivity booster"
What do you like best about Traqq?

Traqq has proven to be an excellent tool for monitoring my work performance. I use it to automatically track my working hours and periods of inactivity. The interface is intuitive, and I found it easy to use right from the start. At the end of a project, I rely on it to generate and save reports, which are highly detailed and exportable. As a freelancer, I find it to be a well-rounded tool, especially when it comes to calculating billable hours. I love the fact Traqq respects user privacy and doesn't take screenshots, promoting an ethical approach. Moreover, Traqq’s support team has been responsive and helpful when the desktop app didn't sync my tracked hours properly after working offline. Review collected by and hosted on G2.com.

What do you dislike about Traqq?

It would be even more convenient if, in addition to the desktop version for Windows, there were a mobile app available. As of now, it doesn't support geolocation or time tracking on the go. Review collected by and hosted on G2.com.

Julia W.
JW
information technology service
Small-Business (50 or fewer emp.)
"A reliable and ethical time-tracking solution for our team"
What do you like best about Traqq?

As a manager of a 25-person distributed team, Traqq has been invaluable for keeping projects on track while respecting employee privacy. The fact that Traqq doesn’t take intrusive screenshots was a major plus for us. Its simple interface, clear reports, and quiet background tracking make it easy for our team to stay focused and productive. Review collected by and hosted on G2.com.

What do you dislike about Traqq?

The lack of a dedicated mobile app and integrations with popular project management tools is a downside. While not a dealbreaker, adding these features would enhance convenience and usability. Review collected by and hosted on G2.com.

Ivica J.
IJ
Virtual Assistant
Small-Business (50 or fewer emp.)
"Disappointed and Frustrated"
What do you like best about Traqq?

Unfortunately, there's very little to like about Traqq anymore. The features that initially seemed useful, like sharing ideas and making short recordings, have become frustrating to use due to constant glitches and delays. The real-time markup, which was supposed to streamline our workflow, often fails to work properly, making collaboration more of a hassle than a help. The app's unreliability has overshadowed any initial positives. Review collected by and hosted on G2.com.

What do you dislike about Traqq?

I used to love Traqq, but my experience has taken a turn for the worse. Initially, I found it simple and easy to use, but over time, I've encountered numerous issues. The interface has become clunky, and it's no longer intuitive. The app crashes frequently, and customer support has been unresponsive. It's frustrating to deal with these problems, especially when I rely on the app for my work. I'm deeply disappointed and wouldn't recommend it to others. Review collected by and hosted on G2.com.

Response from Kash Borna of Traqq

Hi Ivica,

If you have any concerns or genuine issues with Traqq, we would be happy to assist you (via support@traqq.com) :) So far, it seems you're using another application entirely.

When we attempted to reach out to assist you, we discovered that your name and contact information are not present in our user database. Our developers checked for your contacts in our records since 2021. Our support team also never received any complaints from you in the given period.

We also have a number concerns about the authenticity of this negative experience, as the issues you mentioned do not align with Traqq's features:

1. Traqq does not offer a platform for "sharing ideas" or assisting with "short recordings."

2. The Traqq desktop app functions smoothly on Windows 7, macOS, and Linux. There is no interface to cause glitches since Traqq operates as a minimal widget on users' computers.

3. We do not support "real-time markup" which is for PDF editing. Traqq is a time tracker application.

4. The desktop app automatically sends us immediate reports in the rare event of a crash, prompting our immediate contact with the user. Our developers have reassured us such report from your name was never delivered. Our support also never received your crash complaints. It is clear you are not registered as Traqq user, as we have never received such reports.

5. Regarding your "workflow for website and newsletter tasks," Traqq does not support these activities. Traqq is a time-tracking application for remote and office employees and does not manage web administration tasks for newsletters.

Please do note that our support is happy to assist you with any matter pertaining to your future Traqq experience.

Cheers!

Natalia T.
NT
People Services EELC Specialist | North America
Small-Business (50 or fewer emp.)
"The best time tracking tool!"
What do you like best about Traqq?

Traqq is one of the best time-tracking apps I've used, it allows you to track your - or your employees' - day to day work activities without being too intrusive. It has some amazing features that make the app very user friendly and provide you with insights that can help to improve the productivity of your team. Review collected by and hosted on G2.com.

What do you dislike about Traqq?

Although I have had a great experience with this app so far, I think it will be great to have it in different languages and also, to have a mobile app for more accessibility, other than that I think it's perfect! Review collected by and hosted on G2.com.

Hanna N.
HN
Fashion Merchandiser
Small-Business (50 or fewer emp.)
"Best value for a small business!"
What do you like best about Traqq?

- Activity tracker: My team and I use it everyday! I am able to see what my team’s activities and what they have accomplished. I am also able to know their workload based on the employee monitoring software.

- Good privacy features. Features include blurring effect for screenshots.

- User friendly with nice layouts. I am very big on visuals, I prefer minimalistic designs and colors. To quote the youngsters, is really “aesthetically pleasing”. Review collected by and hosted on G2.com.

What do you dislike about Traqq?

- Please make the mobile app feature more convenient to use! Review collected by and hosted on G2.com.

Esmot T.
ET
Sales executive
Supermarkets
Small-Business (50 or fewer emp.)
"Best time tracker for remote team work"
What do you like best about Traqq?

Traqq provides detailed analytics and reports that can be used to make informed decisions and its user experience is so simple just like it. Traqq has amiable customer support . Traqq can significantly enhance productivity, improve time management, and provide valuable insights for individuals and businesses. The frequency of use is just awesome. Review collected by and hosted on G2.com.

What do you dislike about Traqq?

Cannot set reminders and alerts to ensure tasks are on track. Review collected by and hosted on G2.com.

Niamh W.
NW
Medical Student
Small-Business (50 or fewer emp.)
"The most accurate and user-friendly time-tracking app"
What do you like best about Traqq?

I find that Traqqs time-tracking feature is the most accurate my team have ever used, we especially love that it tracks time offline in case of issues with WiFi etc. The reports you can generate are so valuable for tracking performance and billing. We love how simple it is to use and how quickly we integrated it into our team. Review collected by and hosted on G2.com.

What do you dislike about Traqq?

It would be have to see a direct way to handle payroll from Traqq, although the reports do make the process much easier. Review collected by and hosted on G2.com.

Carolina G.
CG
Auxiliar de supermercado
Small-Business (50 or fewer emp.)
"Simplicity at work"
What do you like best about Traqq?

It has an intuitive interface. Which optimizes and simplifies processes. Not only is it useful for me to track the time spent on each task, but I can also measure productivity to meet overall team goals. Review collected by and hosted on G2.com.

What do you dislike about Traqq?

Although it is not a major problem, just a small disadvantage for me, it would be more motivating to work on the Traqq application if it had a little more modern and eye-caching desing. Which would give it a touch of joy. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Traqq.

Premium Starter

Free
3 seats

Premium Enterprise

Starting at $4.90
1 seat Per Month

Premium Teams

Starting at $6.00
1 seats Per Month
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Traqq Features
Ease of Completing Timesheets
Tracking Time to Project/Task
Billable Time Rate Management
Invoice Creation and Delivery
Time Tracking
Business Tool Integration
Workflow
Automated Reminders
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Traqq
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