I can send documents throug Tracker and every activities are recorded in Tracker. Review collected by and hosted on G2.com.

It is not so flexible. Although Tracker reads resumes and adds information from them automatically, we can't change the settings about the automatic system. Therefore, after the system reads the documents and adds information to each candidate's information, I have to edit most sections, including the LinkedIn URL, phone number, and address, every time. Review collected by and hosted on G2.com.

The most beneficial part of Tracker has been the outstanding customer support. The support team is easy to get in touch with, quick to reply, and they always offer solutions. Review collected by and hosted on G2.com.

The downside of Tracker is the delay in job postings to the job board. When I post a job it does not show immediately on Jobs + and that requires me to go back at a later time to ensure it was posted correctly. Review collected by and hosted on G2.com.

Personalized support is a huge perk. It is a very high functioning tool and can do a lot for both business development and recruiting. There is a cognos based reporting tool that has come in handy tracking our progress and making sure we are all on target. Review collected by and hosted on G2.com.

There are some restrictions on customizations and most of the time feature suggestions do not progress past that which is unfortunate. There are some delays in tickets but nothing that can't be worked around. Review collected by and hosted on G2.com.

From a recruiting prospective, this platform is so easy to navigate when it comes to sourcing in the system for candidates. Job/workflow progression is simple. Our representative and the chatbot staff are so great to work with and can usually provide a solution in a timely manner. Review collected by and hosted on G2.com.

The only downside I am currently having is understanding of how to build reports. Review collected by and hosted on G2.com.

Tracker RMS is a great CRM to use within recruitment because it's easy to use, lot#s of features and plenty of customisations with a full equipped academy built in with different steps, learning information and videos to choose from. Review collected by and hosted on G2.com.

My only downside is sometimes when you upload a CV to a job profile it does not attach and there is an error. Review collected by and hosted on G2.com.

New to the program and the technical support has been very helpful and availble as needed. Send links and walk you thorugh process along with great follow up. It tough switching to a new platform but great to know the help is there Review collected by and hosted on G2.com.

Lots of steps to save - wish it had an auto save Review collected by and hosted on G2.com.

Tracker is an amazing ATS platform.very intuitive and comes with a lot of powerful automation features. It has been very helpful to streamline our recruitment process. Plus, the tech and product teams are very supportive and responsive to our requests and needs. Review collected by and hosted on G2.com.

Nothing comes to my mind based on my experience so far Review collected by and hosted on G2.com.

What I like best about Tracker includes the integration with Oulook, CloudCall, and text messages. Review collected by and hosted on G2.com.

What is least helpful about Tracker is that sometimes the dashboard takes too long to load. Review collected by and hosted on G2.com.

- Easily accessible and comprehensive training materials and support documents. In addition, if we can't find a solution to an issue by searching support documents, we then use the online chat -- and it has been a fantastic experience. Extremely helpful!

- Data and workflow management capabilities: we are able to track and visualize real-time date in regards of open jobs and each active candidate's journey. Plus, with the system's help, we are now able to organize our candidate pipelines and schedule in-bulk outreach messages when it is applicable.

- TrackerRMS reporting module: customized reports have allowed us to gain a better understanding of the whole company and each individual's performance. Individual dashboards are also customizable which is a big plus for us.

- Simple and swift integration with our website, job boards, texting services, telephony, etc.

- Promising new AI functionality for sourcing and documentation purposes: recently we've started successfully using AI generated resume summaries.

Most importantly, TrackerRMS has the best team of individuals that have supported us from the very start. Our dedicated account manager Brittany Daly's expertise has been unparalleled. She is responsive and supportive and is our true partner who is always available to address any questions promptly, help navigate the system, or develop a best practice around one of its features.

I highly recommend TrackerRMS as we've had a very positive experience working with them this year. Review collected by and hosted on G2.com.

Cannot think of anything significant to dislike about the system. Review collected by and hosted on G2.com.

It's both ATS and CRM and having everything in one place has been transformative.

The additional features - marketing, client portals, timesheeting etc - have meant that we can centralise a huge proportion of what we do into the one platform. That's saved us money and it's made us look better to both clients and candidates.

It's easy to use and the support is fantastic. We're big advocates. Review collected by and hosted on G2.com.

None really, that we've found. It's been a genuinely positive experience. Review collected by and hosted on G2.com.