Trace Reviews & Product Details

Trace is easy to use and straightforward to navigate. Customer support has been excellent, and it’s reassuring to have access to real people whenever we need help. The Commuting/Working from Home Survey is an especially valuable feature for us, since it helps us collect the data we need while also educating employees about their carbon footprint. Review collected by and hosted on G2.com.

It would be helpful if the platform offered the ability to generate monthly emissions reports, as this would support more regular tracking of performance and trends throughout the year. It would also be valuable to have visibility of total emissions during the data collection process, rather than only after all data has been entered, to help monitor progress and identify opportunities for improvement along the way. Review collected by and hosted on G2.com.

What I liked best about Trace was how intuitive and efficient the entire process was. The AI tool did a fantastic job of automatically and accurately categorizing our expenses, which saved our team a massive amount of time and effort. Because Trace utilizes spend-based data to calculate the footprint, collaborating with our Finance team to gather the necessary information was incredibly straightforward. Ultimately, the platform summarizes complex data in a very friendly, visual way, making it easy for us to understand our impact and share those insights internally. Review collected by and hosted on G2.com.

The main area for improvement is the data gathering and upload process, which requires specific formatting and occasionally some time consuming data cleaning on our end. Additionally, when manually entering activity data (like electricity bills), it can be easy to accidentally create duplicate entries, though our Account Manager was great at helping us identify them. As a forward looking feature request, we’d love to see Trace develop a comprehensive method to calculate the specific impact of AI tools, as the standard spend-data method doesn't quite cover this complex area. A quick shoutout to Ashwini from the support team, who made sure any question or issue were resolved quickly. Review collected by and hosted on G2.com.

The team is amazing—so knowledgeable and helpful. They really are the best ESG team out there. Review collected by and hosted on G2.com.

They’re still building out some functionality, so there are a few things I need to wait for. That’s understandable, though, given how new the rules are. Review collected by and hosted on G2.com.

The UI makes it a very easy product to use and engage with. It makes a complex issue quite fun to navigate, educate and report on.

The team are fantastic and always available. Review collected by and hosted on G2.com.

They made a small change in the early days around the timeline of the reporting which made the tool much more relevant and current but other than that nothing stands out. Review collected by and hosted on G2.com.

The responsive team and evolving product. I love how we can request a feature then it was built a few months later. The team are fantastic and the product is first class. It’s a game-changer for our organisation. Review collected by and hosted on G2.com.

Trace has worked perfectly for us, there’s nothing we’d change. Review collected by and hosted on G2.com.

Trace’s ease of use is what I like best. The platform is designed with the user in mind, making it incredibly simple to navigate. Review collected by and hosted on G2.com.

No obstacles or challenges with Trace - it's been a great experience. Review collected by and hosted on G2.com.

Trace has awesome employee engagement features - my team loved the campaign we ran and it got everyone involved in the launch of our new sustainability strategy Review collected by and hosted on G2.com.

I’ve yet to encounter any issues with Trace, it’s been smooth sailing so far. Review collected by and hosted on G2.com.

The best part about Trace is how well it turns complex sustainability data into clear, actionable insights for our team. Review collected by and hosted on G2.com.

We’ve had a flawless experience with Trace, and it continues to exceed our expectations. Review collected by and hosted on G2.com.

Trace makes sustainability management effortless—its automation and analytics help us stay on track with our carbon reduction goals. Review collected by and hosted on G2.com.

Trace has been seamless from day one—everything works exactly as we need it to. Review collected by and hosted on G2.com.

Trace stands out for its powerful data visualisation tools. I love how it simplifies complex environmental metrics into easy-to-understand graphs and interactive tools, making it much easier to communicate our sustainability progress to stakeholders and drive informed decision-making. Review collected by and hosted on G2.com.

Nothing negative to report. Trace meets all our needs efficiently Review collected by and hosted on G2.com.