I love the fact I can manage my finances from anywhere via email Review collected by and hosted on G2.com.

There's no link to my actually payroll company Review collected by and hosted on G2.com.

Easy ness of use for my employees. The easy ness of setting it up. Review collected by and hosted on G2.com.

The price per unit. I believe square has a similar one that doesn't cost 75 per unit. I have 2 and at times wished I had more. Review collected by and hosted on G2.com.

Front of house ease of use. Customer friendly, quick checkouts, paying at table, ordering & re-ordering. Easy to edit order, transfer table, add new seats or split checks. Think of (old way) of seating customers, provide menus, walk to get drinks, then when ready come back to table and write it all down manually, then stand there review order (scribble out changes etc...), walk back to a stand alone POS terminal and wait in line for other servers (or not)... if you have a question on order... you have to lose order, walk (of death) back to confirm order with table then walk all the way back to get in line to use stand alone POS. TB makes it so easy that while you input drinks, hit send BAM have runner get them out ASAP. While ordering appetizers (drinks come out). App's get sent. Then take order at table. Corrections, alterations, changes after an entire order... AT TABLE! easy...easy...easy! Review collected by and hosted on G2.com.

TB could improve on reporting and inventory. Not as antiquated as one who obsesses over COG or COL would desire. This is the missing 5th star. However, major improvement to cloud reporting! They are always in process of strong updates and enhancements! Review collected by and hosted on G2.com.

The ease of an iPad based POS is nice. The controls are just like any iOS app, which makes life pretty easy. Mobility and everything are great. Touchbistro is pretty responsive when you have technical issues, and when there is a feature missing, they submit it to their programming team to work on it for a new edition. Review collected by and hosted on G2.com.

The system itself is pretty cumbersome for a simple brewery tasting room setting. It slows down service when you have to ring in a simple cash transaction, for example. The last couple of updates have had really terrible bugs in them - labor reports and sales reports had errors and the numbers were wrong. If you're a small business owner, you know that is huge when you are trying to do pay roll and send numbers to your accountants. Although they always respond when you have a technical issue, they never answer the phone when you call, but rather call you back (usually take more than 3 hours for them to do so), so if you have an immediate problem, you're likely going to get stuck waiting around with angry guests. We were also promised when we signed up that the system would be able to hold credit card information, but by the time we got it set up, it no longer did this. They say it was in response to the new chip reader laws, but I personally know several other POS systems used locally that still take the info no problem. Because of this, it is hard to search for old checks and things unless you know the four digit check number. Although I know that all POS systems have problems, and this is the first iPad system I have used, so it's possible that the others out there have their own issues. Review collected by and hosted on G2.com.

The customer service is there when needed. Review collected by and hosted on G2.com.

Not having enough time to utilize all that's offerd. Review collected by and hosted on G2.com.

We love TouchBistro for our wine bar. It is extremely user friendly and we are able to quickly switch between different types of wine and our food section. It is very easy to set up specials of the day and happy hour pricing. If you are familiar with Apple products, you will love the set up of Touch Bistro. The splitting the tab function is very convenient and easy to use. We also love the ability to ring someone up right at their table and allow them to sign on the screen. I would definitely recommend TouchBistro. Review collected by and hosted on G2.com.

A bit tedious to enter items, but once you get the hang of it, it's not so bad! Review collected by and hosted on G2.com.

TouchBistro provides my customers with great service. The speed and functionality of this POS allows servers time to interact with the guest more and eliminate order mistakes. Review collected by and hosted on G2.com.

Nothing bad about the TouchBistro POS. Staff & management love it. Review collected by and hosted on G2.com.

Ease of use and the ability to easily adjust the menu with new items Review collected by and hosted on G2.com.

That despite several requests I still could not get a solution to display a second currency for my customer bill total - a big drawback Review collected by and hosted on G2.com.

The best feature is the ease of setting up and training employees. I have cut my training time to in half from our old system. We are not only training people quicker but have eliminated mistakes and user errors with the structure of the ordering system and ease of chits for the cooks. Review collected by and hosted on G2.com.

No dislikes so far. Would like to see in future updates a way for the manager to "86" an item on the fly so it still appears but can't be ordered. Review collected by and hosted on G2.com.

I have only just started using TouchBistro - but I am already extremely impressed with their APP as well as their customer service. I look forward to continue using them as my POS! Review collected by and hosted on G2.com.

So far nothing, maybe the setup and how the groups show up on my iPad. But other than that, no complaints so far. Review collected by and hosted on G2.com.