iPad. Mobility of suing iPads at table. Review collected by and hosted on G2.com.

At first the connection was slow. Connection to iPads were slow and payments would take forever to run towards end of night. Review collected by and hosted on G2.com.

Flexibility in moving orders among seats, moving guests between tables and bill splitting options Review collected by and hosted on G2.com.

Server synchronization sometimes slow. Closing out day doesn't always sync with server. Review collected by and hosted on G2.com.

Our pizza restaurant is in its fifth year of business. We decided to make the switch to an iPad-based POS in year four because our lease was up on an older desktop-based system. We did hours of comparison between 5-6 other iPad-based POS systems and TouchBistro was the clear winner. We like the ability to customize different aspects of the pizzas, salads, etc. easily (it does take a lot of patience to program the menu into the POS). The service has been quick and they have an answer to 85% of the issues. If the functionality is not currently available TB submits the issue to the dev team. Since being with TB they have updated the system twice, which has added some of the requested functions. Luckily TB is a tech company and can continually better the system, unlike some of the older POS systems where you were stuck with the version you purchased (4 years ago). Review collected by and hosted on G2.com.

There are a few requests I have that would make the system better.

- Alcohol Tax - It would be amazing if you can only input the price of a beer into the system ($5 for a Pacifico) and the tax would automatically be included in that price (i.e. - customer only pays $5.00). Currently, we have to back the 8% tax (charge $4.60) for ever beer we input so that the customer sees a round number when paying.

- Cloud - The cloud reporting is okay. We own multiple businesses and are not at the restaurant all of the time. It would be great to be able to access all of the same reports we can see on the iPad. Also, it would be nice if when you bookmarked TB Cloud if the date that populated the page was today or the previous day. Currently, the Cloud defaults to the day you bookmarked the page. Review collected by and hosted on G2.com.

Very detail menu and staff managing function. Very user friendly GUI. Review collected by and hosted on G2.com.

If credit card tips can be divided for working shift employees automatically , it will be lot more efficient for employer. Review collected by and hosted on G2.com.

This system is bases like an iPhone, so most of my employees are able to use it immediately with almost no training! The programming side requires more attention, but is still very simple to do. Review collected by and hosted on G2.com.

I would like to have more control over what prints on the ticket (chit to this Canadian based company). I would like to customize how certain items and ingredients are listed, especially the order they are listed and the detail involved. But this is a small complaint for a great system. Review collected by and hosted on G2.com.

Modern, user-friendly system is intuitive and flexible! Unbelievably cost effective and very scalable. Review collected by and hosted on G2.com.

No built-in inventory management. Not too big of a deal, but would be a nice standard feature. Review collected by and hosted on G2.com.

I love how easy it is for our staff to input items and even click on them to view all ingredients instead of asking the kitchen. I love how precise the reporting is so that we can see what is selling and when. I love that we can see how many people have come in that day, even if we are somewhere sitting on the beach. Review collected by and hosted on G2.com.

Nothing so far. The price and set up were really in line with what we are looking for and it appears to be really user friendly. Review collected by and hosted on G2.com.

Simplicity & adaptability................................................................................................. Review collected by and hosted on G2.com.

Nothing to dislike................................................................................................................. Review collected by and hosted on G2.com.

We have a great experience with Touch Bistro so far - even when we're not up and running yet... Review collected by and hosted on G2.com.

The biggest issue I see is that phone calls are never answered from their sells rep staff! Reason why I am saying that is because the time when we were in a training process I tried to reach out several times their staff but unfortunately nobody was available.

I believe that this will be fixed in the near future and I cant wait for being their customer wit 100% satisfaction! Review collected by and hosted on G2.com.

They've created a pos that is perfect for smaller restaurants (100 seats or less, maybe 150 seats). This system is great to allow you to not have to put up a bunch of cash for equipment and technology to get your business going or integrate a new pos to replace an outdated one. Overall, once they integrate an update of technology to have a cash management system I will be completely happy with the choice I've made in selecting touchbistro Review collected by and hosted on G2.com.

with a few improvements and different software integrations or upgrades to add needed features, they will certainly be an industry leader and major competitor. More so than they already are.

Their customer service phone lines tend to be busier than they should be, but they always respond directly to you within 24 hours and have solutions that don't keep you guessing. accessing some reports can be difficult, but for the most part you can dig as deep through reports as you need to, its when you are looking for specifics of specifics is one of a few areas that they struggle Review collected by and hosted on G2.com.