The mobile app is excellent to keep track of sales on the go. Backend reporting is excellant. Review collected by and hosted on G2.com.

Uploading information for inventory and ingredients can be very time-consuming. Review collected by and hosted on G2.com.

The tool allows us to control all card payments. We have integrated the platform on all our POS systems - including smartphones and tablets. It is very easy to configure the table assignment. Review collected by and hosted on G2.com.

There is a maximum number of possible "open" tables - it should be possible to increase this number, because especially when there is a lot going on in the restaurant, this number can easily be exceeded. Review collected by and hosted on G2.com.

I was able to save all our products during installation and also enter special shortcuts for our handheld. This allows us to type in frequently ordered products faster. The credit card payment always works perfectly. All types of cards are accepted. Review collected by and hosted on G2.com.

Unfortunately, updates are always made during normal working hours - so we cannot use the system during the update. Review collected by and hosted on G2.com.

The software is iPad based, so it's incredibly easy to learn and teach. The interface is easy to use and integrates with scheduling software such as HotSchedules and 7Shifts. Review collected by and hosted on G2.com.

There weren't iPad Mini cases that had a slot large enough for the card reader that we were provided with. If dropped, the card reader would be break off inside the port rendering it useless. Despite being cloud based, you had to be onsite to change anything in the system. It didn't have the option to store credit card information so we had to hold onto cards which lead to several problems with walk-outs and left cards. Customer Support left a lot to be desired as well. There were times I'd be on hold for up to an hour waiting for someone to take the call or to get me to the appropriate person. Review collected by and hosted on G2.com.

I really like this application because it is very easy to use even for those people who do not handle technology well, this software allows them to become familiar quickly. I also like it because more than a software has become a very important tool for my business, allowing me to carry not only a complete management of inventories that I own in my restaurant, but I can also integrate it with the administrative area and if this were not little, I can synchronize it with the tactile tablets that are on the table in order to link me in real time with the diners, being able to automate with this software many orders since it is directly linked to the kitchen, without having to hire an innkeeper. Thanks to this application, productivity has increased in my restaurant, allowing me to efficiently control costs and expenses. Touchbistro allows me to download the reports of the day, week or month, and then save them in the cloud or if you want to be able to send these reports by email to the different teams that make up my business, as you can already notice, this tool is very useful, it is more this software has an option that allows me to monitor my food business in real time. Review collected by and hosted on G2.com.

Occasionally the application gives headaches to the accounting team of my restaurant because it causes some confusion in accounting, but if I must say that this is resolved quickly by the Touchbistro support team, they are very professional people and very patients for their help has been vital for us. So at the moment I have no complaints about this software or about them, if I ever had it, I will update this comment. Review collected by and hosted on G2.com.

This tool is clearly focused for what was developed, it is an ideal complement, for any restaurant, not only allows a complete management of all inventories of products that are used daily in the restaurant, it is also a complete solution, which is integrates not only with the administrative part of your business, it is an ideal complement for the clients, our system of tactile screens in the tables of our restaurant, was born from the use of this system, thanks to it, achieve automate many orders and make This process is faster and easier, without the need to use a waiter, because through this application, our customers can send their orders directly to the kitchen, and the whole process is done much faster, this is one of the features, which I like this application, I feel that they have said in almost everything, to bring a very complete tool to the restaurant and beverage industry. Review collected by and hosted on G2.com.

It really is an application that I like a lot, there are few things that I can complain about this tool, maybe the prices may be a bit high, unlike other platforms that claim to provide the same services, and I think that its more default and for which I do not give 10 points, is that the configuration of this system must be done under iOS, which limits a bit the entire configuration process, it must be an application configurable from any system. Review collected by and hosted on G2.com.

This apparatus is plainly engaged for what was created, it is a perfect supplement, for any café, not just permits a total administration of all inventories of items that are utilized day by day in the eatery, it is additionally a total arrangement, which is incorporates not just with the regulatory piece of your business, it is a perfect supplement for the customers, our arrangement of material screens in the tables of our eatery, was conceived from the utilization of this framework, on account of it, accomplish mechanize numerous requests and make This procedure is quicker and simpler, without the need to utilize a server, in light of the fact that through this application, our clients can send their requests legitimately to the kitchen, and the entire procedure is done a lot quicker, this is one of the highlights, which I like this application, I feel that they have said in nearly everything, to convey a total instrument to the café and refreshment industry. Review collected by and hosted on G2.com.

I haven't discovered anything I disdain. We have been beta testing the majority of the new mixes and TB pays attention to our input. Review collected by and hosted on G2.com.

Very easy to use in the restaurant. The price is very affordable to Colombian restaurants since it is only about 40 US dollars. The support line is very fast, I have not had any problems. The app has been developed to work with Colombian laws. Review collected by and hosted on G2.com.

The software has some limitations, like for example, CRM. The shop owner cannot check the inventory from the online version. The app feeling could be better. Review collected by and hosted on G2.com.

The app is very user friendly. We are using this system for our restaurant in East Africa and it has been so easy to train our staff!

Also, the new ingredients tracking/reporting feature is great for controlling costs! Review collected by and hosted on G2.com.

Entering in your menus from the ipad. I wish there was a way to do this from the website!!! Review collected by and hosted on G2.com.

Have been using it for 5 years with zero issues. We have recently upgraded to more terminals and a PRO Server and it has been the best investment the business has made. Can't recommend Touch Bistro enough. As a small restaurant it allows us to serve customers quickly and efficiently. As well, the back end of this product makes it make very to implement menu changes. The cloud based reporting is a helpful tool that allows us to get send out daily email reports to the whole upper management team along with being paired with a handy app that allows us to monitor the restaurant real time. Review collected by and hosted on G2.com.

Thus far we have not had any issues with Touch Bistro or their support team. If anything changes we will update the review but after so many years of using the product there have been no hiccups. The support team has been quick to help us make necessary updates or find settings we did not know existed. They are receptive to customer suggestions and we have seen one of our suggestions implemented! Review collected by and hosted on G2.com.