
Sounding like they can help but then giving you nothing and convincing you that you got the best there is Review collected by and hosted on G2.com.
Toptal Is a Complete Scam – Stay Far Away!
I cannot stress enough how terrible my experience with Toptal was from start to finish. If you’re considering using their service, run in the opposite direction.
First off, their so-called “vetting process” is a complete joke. They claim to have the “top 3%” of freelancers, but what they really have are overpriced, underqualified contractors who are no better than what you’d find on Fiverr or Upwork for a fraction of the price. The developer I was matched with missed deadlines, delivered garbage work, and constantly made excuses. When I asked for a replacement, I was met with delays, empty promises, and terrible customer service.
Speaking of customer service—good luck getting any real help. The support team is unresponsive, arrogant, and completely useless. Instead of addressing my concerns, they pushed back with bureaucratic nonsense and tried to gaslight me into thinking the issues were my fault. They are only interested in taking your money and will do anything to avoid accountability.
And don’t even get me started on billing. They locked me into an overpriced contract and then had the nerve to charge me for hours that weren’t even worked! When I disputed it, they stalled, ignored my emails, and refused to issue a refund. It was the most frustrating, scammy experience I’ve ever had with a company.
Save yourself the headache and stay FAR AWAY from Toptal. There is nothing premium about their service—just premium-level scamming. If you want real talent, go anywhere else. Toptal is a complete disaster, and I regret every dollar I wasted with them. Review collected by and hosted on G2.com.
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