--- title: Timefold Reviews meta_title: 'Timefold Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 75 reviews by the users' company size, role or industry to find out how Timefold works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 75 scale: '5' date_modified: '2026-11-11' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

Timefold Reviews & Product Details

Pricing

Pricing provided by Timefold.

Spark Edition

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Per Year

Timefold Reviews (75)

Reviews

Timefold Reviews (75)

4.6
75 reviews

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GF
Garry F.
Mid-Market (51-1000 emp.)
"Effortless Scheduling, But Speed Needs Improvement"
4/5
What do you like best about Timefold?

I rely on Timefold as our field scheduling and route planning tool. What stands out most about Timefold is how effortless and intuitive it makes the entire schedule planning process. Review collected by and hosted on G2.com.

What do you dislike about Timefold?

Occasionally, the web console interface can feel a bit slow or sluggish when loading datasets. Review collected by and hosted on G2.com.

Verified User in Computer Software
CC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Unparalleled Shift Scheduling Performance backed by amazing support."
5/5
What do you like best about Timefold?

It is hard to pick out a single thing I like the best about Timefold. The support/onboarding is absolutely amazing, the performance of the employee shift scheduling is unparalleled, after having tried many other alternatives. Everything is super well documented, so the integration becomes quite easy. Review collected by and hosted on G2.com.

What do you dislike about Timefold?

The UI inside the platform for displaying shifts, is useless. Sometimes shifts disappear, however that is not the reason we're using it as we display the shifts in our own system. Review collected by and hosted on G2.com.

Response from Nils Beckmann of Timefold

Thank you for your warm words and also the honest feedback about the Plan Visualization UI for shifts. You are right that these visualizations are not meant for production but support you during your development phase. We are glad to let you know that we are now actively working on new visualizations and expect them to soon be ready! We are confident that this will iron out any quirks you observed and leave you with nothing but good feelings about us!

KB
Kip B.
Small-Business (50 or fewer emp.)
"Effortless Setup, Fast Execution"
4/5
What do you like best about Timefold?

I like Timefold's fast solver execution speed, which is especially crucial during active development and staging tests. Review collected by and hosted on G2.com.

What do you dislike about Timefold?

The main ongoing issue is evaluating and fine-tuning the overall quality of the generated schedule. Review collected by and hosted on G2.com.

BC
Bill C.
Small-Business (50 or fewer emp.)
"Effortless Integration, Excellent Performance"
4.5/5
What do you like best about Timefold?

I really like how effortless it is to integrate Timefold directly into our existing code base, especially the native Spring Boot which allowed us to drop the engine directly into our stack without having to write heavy boilerplate code or build complex custom wrappers from scratch. Review collected by and hosted on G2.com.

What do you dislike about Timefold?

none. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
Originally submitted 6/29/2026
"Fast, Constraint-Aware Scheduling with Helpful Support—But Pricey"
4.5/5
What do you like best about Timefold?

I appreciated the initial support and help with configuration. With Timefold’s assistance, setup was quite good. I also like getting a good response while the calculation is still running, so I can get a relatively good solution quickly. Review collected by and hosted on G2.com.

What do you dislike about Timefold?

I wish Timefold were cheaper. Review collected by and hosted on G2.com.

Response from Nils Beckmann of Timefold

Thank you for highlighting the value of our onboarding process and how it has helped in automating your staff scheduling. We appreciate your positive review!

Ángel M.
ÁM
Ángel M.
Product Design Consultant
Mid-Market (51-1000 emp.)
"Scalable and Smart but Needs Better Onboarding"
3.5/5
What do you like best about Timefold?

I like that Timefold has its own proprietary algorithm rather than just relying on AI. I also appreciate the number of parameters you can send, which makes it scalable for us. We're starting with small conditions for our users and plan to grow as we evolve. Having our feature within the product is also very helpful. Review collected by and hosted on G2.com.

What do you dislike about Timefold?

It’s hard to setup, the docs could be improved. Review collected by and hosted on G2.com.

Response from Nils Beckmann of Timefold

Thank you, this is great feedback. It's wonderful to hear the scalability and the number of parameters fit how you're growing, and we love that you value the proprietary optimization algorithm; building on a real solver rather than AI alone is exactly what makes it deterministic and dependable as you scale.

The setup and docs point is well taken: a smoother onboarding experience is something we know we can do better on, and feedback like yours is exactly what helps us prioritize it. If you're open to sharing where you hit the most friction getting started, that detail would directly help us improve both the docs and the onboarding path. And if you are still struggling with the implementation, please contact our support. We are here to help. Thanks for choosing Timefold for your HR planning.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Genuinely Great Support That Digs In and Delivers Solutions"
4.5/5
What do you like best about Timefold?

Their support is genuinely great. They take the time to dig into your specific challenges and work with you to find a solution that actually works. Review collected by and hosted on G2.com.

What do you dislike about Timefold?

The system has a lot of rules, and it’s difficult to understand how they interact with each other and how they affect your scheduling results. Review collected by and hosted on G2.com.

Response from Nils Beckmann of Timefold

Thank you for taking the time to share this. It genuinely means a lot to hear that our team has been able to dig into your specific challenges and find solutions that work, especially in a setting as demanding as healthcare scheduling.

Your point on the rules is a fair one. When you're balancing rotations, preferences, and coverage all at once, the way constraints interact can get hard to follow. That tension between competing rules is part of the nature of optimization, but seeing how they trade off against each other shouldn't be. And making that clearer is something we care a lot about and we are working on explainability features. If it would ever help, our team is glad to support you in this analysis anytime.

NH
Noemi H.
Mid-Market (51-1000 emp.)
"Intuitive UI and Stellar API Elevate Scheduling"
4.5/5
What do you like best about Timefold?

I really like Timefold's incredibly clean intuitive user interface, which makes it easy to spot staff coverage across shifts at a glance. Review collected by and hosted on G2.com.

What do you dislike about Timefold?

Nothing till now. Review collected by and hosted on G2.com.

IW
Ilen W.
Mid-Market (51-1000 emp.)
"Effortless Scheduling Automation with Superb Support"
4.5/5
What do you like best about Timefold?

I really appreciate Timefold's ability to automate the constraint matching process for staff scheduling and shift planning workflows. Review collected by and hosted on G2.com.

What do you dislike about Timefold?

None. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Effortless Employee Planning with Intuitive UI"
5/5
What do you like best about Timefold?

I use Timefold for automatic employee planning. I find its intuitive UI really valuable as it provides a great view of what's happening. The API is very good, simple, and intuitive, which was great when we integrated Timefold with our application. The results are fast and good. Also, I haven't noticed any necessary enhancements so far, and if I have any problems, Luciana is always ready to help. Review collected by and hosted on G2.com.

What do you dislike about Timefold?

So far, no dislikes. Review collected by and hosted on G2.com.

Response from Nils Beckmann of Timefold

We're so pleased to hear that Timefold has been beneficial for your employee planning and that you find the UI and API intuitive. We appreciate your kind words about our support team. If you ever have any questions or need assistance, feel free to contact us. Thank you for choosing Timefold!

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Pricing provided by Timefold.

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