--- title: ThreatDown Reviews meta_title: Malwarebytes Reviews & Product Details - G2 meta_description: 100+ verified Malwarebytes reviews from authenticated users. Find out from real people if Malwarebytes can help you flush out malicious software on your machine. aggregate_rating: rating_value: 4.6 review_count: 1092 scale: '5' date_modified: '2026-11-02' parent_category: name: Endpoint Protection url: https://www.g2.com/categories/endpoint-protection ---

ThreatDown Reviews & Product Details

Pricing

Pricing provided by ThreatDown.

Core Next-Gen AV

Starting at $345.00
5 Device Per Year

ThreatDown Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is ThreatDown, and what problem is it built to solve?

ThreatDown is a cybersecurity vendor focused on threat intelligence and risk management. Its platform is built to help organizations identify, assess, and mitigate security threats, with real-time insights into emerging threats to inform security and incident response.

What languages does ThreatDown support?

ThreatDown supports 1 language: English.

What company sizes and industries is ThreatDown the best fit for?

ThreatDown appears most suited to small and mid-sized organizations, with enterprise use represented too. Its strongest industry presence is in IT and security, education, and construction.

How long does it take to implement ThreatDown across a team?

Implementation is most commonly reported as taking less than a month, with some deployments completed in under a day.

What customer support options does ThreatDown provide, and how do users find the overall support experience?

Support is available through help desk and email, phone, and self-service resources such as a knowledge base. The experience is often described as helpful and responsive, though some users encounter slow replies, inconsistent assistance, or a need to escalate tickets.

What is the experience like for teams switching to ThreatDown from another tool?

Teams switching to ThreatDown often move from endpoint security suites such as Symantec, Webroot, ESET, Sophos, and Microsoft Defender. The change is commonly driven by a desire for stronger threat detection, simpler centralized management, easier deployment, or better value; the new workflows are often easier to manage, although policy setup and learning the console can take some adjustment.

What features or capabilities could make ThreatDown even more useful?

ThreatDown could become more useful with refinements to reporting, integrations, and day-to-day administration. Users would benefit from improvements such as:
  • More customizable reports, clearer analytics, and easier ways to export and review incident data.
  • Broader and smoother connections with RMM, PSA, and other third-party tools.
  • More flexible patch management, including broader software coverage and finer scheduling controls.
  • More granular policy and endpoint controls that reduce manual reassignment and simplify routine tasks.

Is ThreatDown considered safe and secure for handling data?

ThreatDown is used as an endpoint security layer for detecting and blocking malware, ransomware, phishing, and risky websites, with centralized visibility and response tools that help teams investigate and contain threats. Users value the reassurance of seeing endpoint activity and acting from one console, though false positives and occasional blocking of legitimate files or websites can require review and adjustment.

ThreatDown Reviews (1,092)

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Reviews

ThreatDown Reviews (1,092)

View 5 Video Reviews
4.6
1,092 reviews

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Pros & Cons

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Daniel M.
DM
Daniel M.
IT Support Engineer
Mid-Market (51-1000 emp.)
"The Security command centre every business needs."
5/5
What do you like best about ThreatDown?

Threatdown are constantly adding new tools & features to better protect the business allowing us to unify more of our security stack into one pane of glass. This allows for more effective security management and reduces strain on IT resources. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

Enabling the ability to deploy policy based on username rather than endpoint would be huge, some users may use more than one machine, or get a replacement machine, policies then need to be manually reapplied, if the policy was mapped by username, this would stop the need for manual reassignment. Review collected by and hosted on G2.com.

Response from Angela Kelleher of ThreatDown

Hi Daniel

Thank you very much for the excellent rating and constructive feedback. We are delighted to hear Malwarebytes is protecting your users globally, and with ease!

Best regards

Angela

JW
Jon W.
Director
Small-Business (50 or fewer emp.)
"Strong Layered Endpoint Protection with Effortless Multi-Tenant Management"
5/5
What do you like best about ThreatDown?

I really like ThreatDown because it gives our MSP strong, layered endpoint protection with straightforward multi-tenant management. It helps us protect clients proactively, respond to threats efficiently, and deliver a credible security service without adding unnecessary operational complexity. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

I have not identified any significant areas I dislike about ThreatDown. It is straightforward to manage, delivers the security capability we need, and its multi-tenant approach fits naturally into our MSP service delivery model. Review collected by and hosted on G2.com.

Response from Grace B of ThreatDown

Hi Jon,

Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer.

It’s great to hear that ThreatDown is helping your team deliver strong, proactive endpoint protection across multiple client environments without adding unnecessary complexity. We’re glad the centralized multi-tenant management, threat detection, and remediation capabilities are helping your team respond efficiently while freeing up time to focus on higher-value work for your clients.

If any new questions or feedback come up, please don’t hesitate to reach out to us.

Grace

Jaime Ulises G.
JG
Jaime Ulises G.
Analista de ciberseguridad
Enterprise (> 1000 emp.)
"The best EDR at the best cost"
5/5
What do you like best about ThreatDown?

Covers different attack vectors, and also includes with a single agent vulnerability analysis, Windows and third-party patches, email protection among other add-ons that are integrated according to the licensing. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

Sometimes it takes a little longer than usual for the endpoints to adopt policies. It's not very frequent, but it has happened to me. Review collected by and hosted on G2.com.

Response from Grace B of ThreatDown

Hi Jaime,

Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer.

It’s great to hear that ThreatDown is helping you protect against multiple attack vectors while simplifying security management through a single agent. We’re glad the integrated capabilities, including vulnerability assessment, patch management, and email protection, are providing value across your environment. We also appreciate your feedback around policy deployment times—insights like this are valuable as we continue to enhance the platform.

If any new questions or feedback come up, please don’t hesitate to reach out to us.

Grace

Jeremy N.
JN
Jeremy N.
President
Small-Business (50 or fewer emp.)
"Excellent tool for End point defence as part of our Cyber Defence"
5/5
What do you like best about ThreatDown?

Threatdown is an important tool used in securing our network. The ease of use in administering the workstations and servers in everything from detections to updating and vulnerabilities greatly assists us in securing the network. The interruption to users is very minimal and no performance issues are caused by the software. The cloud administrator interface is excellent in allowing me to monitor the network remotely from even my phone. And we have only had a few false positives in the past years running the software. It has however stopped thousands of infected websites and malware files as well as.a targeted ransomware attack. I would highly recommend Threatdown as a tool in securing your businesses network as part of a cybersecurity organizational plan. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

Only problem we have encountered rarely is false positives which can quickly be ratified with the cloud control panel. For any other issues rarely encountered support has been very helpful. Review collected by and hosted on G2.com.

Response from Grace B of ThreatDown

Hi Jeremy,

Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer.

It’s great to hear that ThreatDown has become an important part of your organization's cybersecurity strategy. We’re glad the cloud management console, lightweight performance, and centralized visibility are helping you efficiently manage your environment while protecting against malware, malicious websites, and even targeted ransomware attacks. It’s also great to hear that ThreatDown is supporting your PCI DSS compliance efforts and providing value beyond day-to-day endpoint protection. We appreciate your feedback regarding false positives as well, and we’re glad our support team has been there to assist when needed.

If any new questions or feedback come up, please don’t hesitate to reach out to us.

Grace

Chuck M.
CM
Chuck M.
Mid-Market (51-1000 emp.)
"Malwarebytes EDR solution has been a game changer for my school district."
5/5
What do you like best about ThreatDown?

I love the way Threatdown is always adding new features to their product. Matter of fact, I signed our district up for MDR services this year so I could get that extra peace of mind in knowing someone is watching my network even when I am not. It's also not just easy to use.... It works! Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

Nothing that I know of. Just keep doing what you're doing and I'll always be a devoted customer! Review collected by and hosted on G2.com.

Response from Angela Kelleher of ThreatDown

Hi Chuck!

We are thrilled to hear that Malwarebytes EDR has been a game changer for your school district! We appreciate your feedback on ThreatDown's lightweight, effectiveness, ease of deployment, and user-friendliness. It's great to hear that it has already saved your district from a potential ransomware attack. Thank you for sharing your positive experience!

Best regards.

Angela

Hamza S.
HS
Hamza S.
IT Officer
Small-Business (50 or fewer emp.)
"Simple Setup, Strong Centralized EDR Protection"
5/5
What do you like best about ThreatDown?

I like that ThreatDown gives me central management, and I can customize policies and groups. I have tools to help protect my devices and servers, including application blocking and device control. I get EDR protection for endpoints and can take action from the central dashboard, like quarantining threats and seeing whether they’re adware, malware, or trojans. ThreatDown keeps up with security updates automatically, and I can schedule daily and weekly scans. The initial setup was very simple. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

All Good Great Product Review collected by and hosted on G2.com.

Response from Grace B of ThreatDown

Hi Hamza,

Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer.

It’s great to hear that ThreatDown is making it easy to centrally manage and customize security policies across your environment. We’re glad the EDR capabilities, intuitive dashboard, and automated updates are helping you efficiently monitor and respond to threats while keeping device performance running smoothly. It’s also great to hear that the initial setup was simple and straightforward.

If any new questions or feedback come up, please don’t hesitate to reach out to us.

Grace

TF
Tom F.
IT Support Engineer
Mid-Market (51-1000 emp.)
"Effortless Endpoint Protection with Seamless Patching"
5/5
What do you like best about ThreatDown?

I love ThreatDown for its ease of use and intuitive GUI. The ability to proactively scan all endpoints in the company for malware and outdated software is great. I find it incredibly useful that I can patch all computers and servers with just two clicks of the mouse. The software and OS patching features are something I use just about every day, and they work well. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

It doesn't patch all software right now. Review collected by and hosted on G2.com.

ZH
Zachary H.
IT Systems Support
Mid-Market (51-1000 emp.)
"Easy to use EDR platform."
5/5
What do you like best about ThreatDown?

We have tried many solutions in the past, and this one seems to be the most user friendly out of them all. The central management aspect is key for us, and this one works very well. Constant new and useful features. Updates are constantly rolling out. Quarterly check-ins are a help too. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

Nothing to complain about at this time. Review collected by and hosted on G2.com.

Response from Malwarebytes Anti-Malware Mobile of ThreatDown

We're happy to have met your expectations!

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Enabling our Team and Others to be Remote and Secure"
4.5/5
What do you like best about ThreatDown?

Malwarebytes is super user friendly which saves our team a lot of time on training. It allows us to quickly find answers to questions that we ask internally as well as questions our clients have for us. We don't spend 20 minutes trying to find more information on a detection we received, we're able to find it immediately. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

As we grow as a company, we are finding that Malwarebytes doesn't integrate as well with RMM providers, and that has proven a challenge for us. We'd love it if Malwarebytes would focus more on RMM integration so that it can work seamlessly across an ever-expanding IT infrastructure. Review collected by and hosted on G2.com.

Response from Angela Kelleher of ThreatDown

Good day,

Thank you for sharing your positive experience with Malwarebytes! We're thrilled to hear that our solution has made managing devices remotely and ensuring security a seamless process for your team. Your feedback is invaluable to us.

We appreciate your constructive criticism regarding the need for more visibility into security trends and suspicious activity on specific devices. I will share this feedback with our product development team to see if we can enhance our reporting capabilities to address this concern.

If you have any further suggestions or encounter any issues, please don't hesitate to reach out. We are here to support you every step of the way. Thank you for choosing Malwarebytes as your trusted endpoint detection and response system!

Angela

John K.
JK
John K.
Chief Technology Office
Automotive
Mid-Market (51-1000 emp.)
"Protection for the things that matter the most!"
5/5
What do you like best about ThreatDown?

Their new Email and IDTR protection modules expand on their comprehensive offerings to ensure that more than just your endpoints are protected from new and emerging threats. Couple that with regular account reviews with their support team to ensure you're getting the most from the system and you've got comprehensive cover! Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

Nothing really to improve on, it does what you need when you need it. Review collected by and hosted on G2.com.

Response from Angela Kelleher of ThreatDown

Hi John

Thanks for rating us five stars, we couldn’t be happier! Seriously, you made our day, and we really appreciate it!

Best regards,

Angela

Questions about ThreatDown? Ask real users or explore answers from the community

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GU
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Last activity about 1 year ago

Does Malwarebytes work on servers?

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What is Malwarebytes for Business used for?

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Pricing Options

Pricing provided by ThreatDown.

Core Next-Gen AV

Starting at $345.00
5 Device Per Year

Advanced EDR

Starting at $395.00
5 Device Per Year

Elite MDR

Starting at $495.00
5 Device Per Year
ThreatDown Comparisons
ThreatDown Features
Compliance
Web Control
Application Control
System Isolation
Firewall
Endpoint Intelligence
Automated Remediation
Incident Reports
Behavioral Analysis
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