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ThoughtSpot Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of ThoughtSpot, finding it simple to create insights and build visuals. (68 mentions)
Users value the real-time insights from ThoughtSpot, enhancing organizational growth through accurate and actionable data analysis. (45 mentions)
Users value ThoughtSpot for its powerful analytics capabilities that enhance data insights and engagement tracking. (34 mentions)
Users praise the intuitive interface of ThoughtSpot, enabling effortless data exploration and insights for everyone. (24 mentions)
Users appreciate the excellent data visualization capabilities of ThoughtSpot, making insights easy to understand and validate. (23 mentions)
Users acknowledge a steep learning curve for new features, particularly for those unfamiliar with analytics or data visualization. (24 mentions)
Users note the missing features in ThoughtSpot, such as limited reusability and underwhelming visualization capabilities. (15 mentions)
Users find the complexity of ThoughtSpot frustrating, with formulas failing and a lack of intuitive guidance. (9 mentions)
Users face a learning difficulty with ThoughtSpot, finding it non-intuitive and lacking clear guidance for effective use. (9 mentions)
Users find the limited customization options in ThoughtSpot restrictive, impacting their ability to tailor visualizations effectively. (8 mentions)

5 Pros or Advantages of ThoughtSpot

5 Cons or Disadvantages of ThoughtSpot

ThoughtSpot Reviews (343)

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ThoughtSpot Reviews (343)

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4.4
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LA
Lauren A.
Enterprise (> 1000 emp.)
"Empowers Self-Service Analytics with Speed"
5/5
What do you like best about ThoughtSpot?

I love how ThoughtSpot is quick and enables us to democratize data, allowing more people to access it. It's fun to build with, and it offers many unique features. I appreciate the specific visuals we can create, such as heat maps and bar and line charts, which serve multiple purposes for our users. I find it very intuitive to use ThoughtSpot, making it easy to create quick answers with filters. I've learned to perform tasks rapidly and provide a lot of value with engaging visuals instead of just showing quick tables. People respond well to these visuals, which has been really helpful. Additionally, I enjoy ThoughtSpot for its ability to handle a vast amount of data and manipulate it, impressing everyone I have shown it to with how fast they can create reports and customize data. Review collected by and hosted on G2.com.

What do you dislike about ThoughtSpot?

Sometimes, it does take a little bit of time to index the data when a new data model is created, and that is a little frustrating. So being able to get that indexing time down would be great. Review collected by and hosted on G2.com.

Maayan B.
MB
Maayan B.
Data Analyst
Small-Business (50 or fewer emp.)
"ThoughtSpot: Easy to Use, Clear Documentation, and Seamless AI Integration"
4.5/5
What do you like best about ThoughtSpot?

What I like most about ThoughtSpot is its ease of use, the ability to build relationships within the data model, and its very clear documentation. It also offers a seamless integration of AI capabilities and a well-designed user interface that aligns closely with market needs. Review collected by and hosted on G2.com.

What do you dislike about ThoughtSpot?

“ThoughtSpot is highly accessible to end users, so once the models are built correctly within the platform, the responsibility for operating reports and visualizations lies with the end users. You don’t need to be a BI developer to manage the system. This has saved the data and engineering teams significant time, allowing them to focus on deeper business analysis rather than report maintenance.”What I like less at the moment is that while the platform is very AI-focused, their agent isn’t as powerful as I would expect. It doesn’t fully learn user behavior as anticipated, even though it leverages the OpenAI engine. Review collected by and hosted on G2.com.

Isabelle N.
IN
Isabelle N.
Associate Data Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Great Self-Service, But Formulas, Modeling, and Dashboard Access Are Too Many Steps"
3.5/5
What do you like best about ThoughtSpot?

The platform makes it easy for non-technical users to self-serve, and the software is relatively easy to learn. Customer support is also responsive. Review collected by and hosted on G2.com.

What do you dislike about ThoughtSpot?

The formulas don’t use SQL or Excel-style formatting, so they’re difficult to build, understand, and troubleshoot.

Also, for a dashboard to include filters, the data has to be created as a model rather than pulled directly from the source table. That’s frustrating because it adds an extra step to what should be a straightforward setup.

Adding users to dashboards and granting access also feels unnecessarily drawn out. Users request access, it comes through via email, and when you click “grant” it takes you to the dashboard—where you then have to remember the user’s name and manually add them yourself. On top of that, if someone needs to use the dashboard filters, you’re required to give them access to the underlying sources. Why? Overall, there are just too many steps.

The formatting available within ThoughtSpot also feels very limiting in terms of fonts, colour palettes, themes, etc. available. Review collected by and hosted on G2.com.

Titus J.
TJ
Titus J.
Sr Analyst
Enterprise (> 1000 emp.)
"Most useful for data extraction and performance analysis."
5/5
What do you like best about ThoughtSpot?

Thoughtspot has given me an edge in obtaining relevant data sets to get clear and up to date view of the market segments compared to other sources we use. Review collected by and hosted on G2.com.

What do you dislike about ThoughtSpot?

It's almost perfect. But it does take some time to load in the browser. If there is a stand alone application that eases the accessibility of data, would be an added enhancement. Inability to get weekly comparison data because of storage limitation. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Spotter Is a Huge Time Saver for Charts, Tiles, and API Integrations"
4.5/5
What do you like best about ThoughtSpot?

I think the Spotter tool is really cool at interpreting prompts and producing answers/liveboard tiles that match well with what I wanted. Huge time saver when making charts and tables. I also use the SpotterCode MCP regularly to understand and make API calls as we build out our integration - its awesome! Review collected by and hosted on G2.com.

What do you dislike about ThoughtSpot?

Not much! At first I found it a little difficult to generate charts & tiles manually, but it was just a different paradigm than I'm used to. I know we had one recent workaround when it comes to displaying a duration column, but with formulas we were able to make things work. Review collected by and hosted on G2.com.

Bishwajeetsingh J.
BJ
Bishwajeetsingh J.
Trust and Safety Associate
Mid-Market (51-1000 emp.)
"User-Friendly, High-ROI Tool with Smooth Onboarding and Insightful AI"
5/5
What do you like best about ThoughtSpot?

The tool is very helpful, and the UI is user-friendly. Integrations help us take appropriate actions, and performance is strong. ROI is solid, and onboarding was smooth. The AI feature enhances deep dives and enables us to uncover richer, deeper insights. Review collected by and hosted on G2.com.

What do you dislike about ThoughtSpot?

Nothing as of now. From my experience everything is good. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Best-in-Industry Fit That Runs Smoothly Once Set Up"
4.5/5
What do you like best about ThoughtSpot?

It’s the best option we’ve found in the industry for meeting our needs, even though it still doesn’t fully deliver exactly what we’re looking for. The onboarding and setup process wasn’t very helpful, but now that we have it up and running, everything is fairly smooth. Review collected by and hosted on G2.com.

What do you dislike about ThoughtSpot?

We had to build some things ourselves, such as a reasonable pdf/print version of reports. They require all these meetings that could be async emails and weren't valuable on our side. It is sadly still too complicated of a tool to open full access to our own customers. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
UA
Verified User in Airlines/Aviation
Enterprise (> 1000 emp.)
"Fast, User-Friendly Insights for Fraud Detection with ThoughtSpot"
5/5
What do you like best about ThoughtSpot?

As a fraud analyst, what I like most about ThoughtSpot is how quickly it lets me explore large datasets, spot unusual patterns, and turn what I find into actionable insights in real time. I can do all of this without needing deep technical skills, which helps me respond to suspicious activity faster and more effectively. Review collected by and hosted on G2.com.

What do you dislike about ThoughtSpot?

For a fraud analyst, the main downside of ThoughtSpot is that, although it’s great for getting quick insights, it can still require fairly complex data preparation. It may also become costly at scale, and it isn’t the best fit for very advanced predictive fraud modeling. Review collected by and hosted on G2.com.

Himanshu D.
HD
Himanshu D.
Fraud and Risk investigator
Leisure, Travel & Tourism
Enterprise (> 1000 emp.)
"ThoughtSpot Simplifies Data with Powerful Filters"
5/5
What do you like best about ThoughtSpot?

I like the way it simplifies the data and shows. The filters are very useful. Review collected by and hosted on G2.com.

What do you dislike about ThoughtSpot?

The loading time could be faster. Apart from that everything is fine in ThoughtSpot. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Simplifies Reporting, But Limited Without Native SQL for Ad-Hoc Analysis"
3.5/5
What do you like best about ThoughtSpot?

I think if implemented well, ThoughtSpot brings about a simplicity in producing reports that previous "self-service" oriented tools weren't able to provide. Review collected by and hosted on G2.com.

What do you dislike about ThoughtSpot?

That you can't create a report through native SQL or similar language. Much of the functionality is dependent on a good understanding of dimensional modeling of the data without the possibility of doing ad-hoc reporting. Review collected by and hosted on G2.com.