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Document Intelligence Reviews & Product Details

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User Insights

Average based on 32 real user reviews.

Document Intelligence Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Document Intelligence, and what problem is it built to solve?

Document Intelligence helps teams analyze and manage documents, especially contracts, by finding important provisions and extracting useful information. Users describe using it to speed up review, abstraction, and document organization.

What languages does Document Intelligence support?

Document Intelligence supports 1 language: English.

What company sizes and industries is Document Intelligence the best fit for?

Document Intelligence has the strongest fit evidence among smaller organizations, with additional representation from mid-sized and larger companies. The most represented company-size segments are:
  • Small businesses: 50 or fewer employees.
  • Mid-market: 51–1,000 employees.
  • Enterprise: More than 1,000 employees.

What customer support options does Document Intelligence provide, and how do users find the overall support experience?

The support experience is described as helpful and responsive, with some users finding customer support less useful. Support sentiment is mostly positive, though experiences are not uniform.

Document Intelligence Reviews (32)

Reviews

Document Intelligence Reviews (32)

4.3
32 reviews

What do users say?

Generated using AI from real user reviews
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Verified User in Packaging and Containers
UP
Verified User in Packaging and Containers
Mid-Market (51-1000 emp.)
"Thomson Reuters Document Intelligence"
4.5/5
What do you like best about Document Intelligence?

Thomson Reuters Document Intelligence uses AI to slash document review time. Its pre-trained AI, built by legal experts, finds key info fast. The user-friendly interface makes reviewing results a breeze, boosting efficiency for legal teams. Review collected by and hosted on G2.com.

What do you dislike about Document Intelligence?

While powerful, some users might find the cost of Document Intelligence a barrier. Additionally, as with any AI tool, there's a chance of errors, so human oversight remains crucial. For complex legal situations, some may prefer the nuance of human review over AI analysis. Review collected by and hosted on G2.com.

Nikhil N.
NN
Nikhil N.
AMPS Planner
Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"An almost perfect service with some things left to be desired"
3/5
What do you like best about Document Intelligence?

Found this to be quite efficient in understanding and analysing the data. The documents and the information were accurately captured. The process to use the function is quite straightforward. Review collected by and hosted on G2.com.

What do you dislike about Document Intelligence?

Felt that I had to repeat myself a couple of times. The data captured, while accurate, had to be fed again and again before it got registered. Review collected by and hosted on G2.com.

Verified User in Consulting
CC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"A Comprehensive Solution for Streamlined Document Management"
4/5
What do you like best about Document Intelligence?

The accuracy and efficiency of process and categorizing large volumes of documents significantly reduce manual effort and errors. This kind of automation enhances productivity but allows for ease of use and implementation, access to critical information, and facilitating better decision making. Its seamless integration with existing enterprise systems ensures adoption without major disruptions to current workflows. Review collected by and hosted on G2.com.

What do you dislike about Document Intelligence?

Implementing and fully utilizing the platform's advanced features may require substantial training and adaptation, particularly for users who are not familiar with AI-driven document processing tools. Additionally, the cost can be a significant consideration, especially for SMEs or those with limited budgets for document management solutions. Review collected by and hosted on G2.com.

Aditya C.
AC
Aditya C.
Poject/Bid Manager
Small-Business (50 or fewer emp.)
"I haven't used this but I have read about it, so my review is based on what I have read."
3.5/5
What do you like best about Document Intelligence?

I like the feature of extracting data like tables and structures, which is a good option for recreating the content. As I am from a background of bidding, it seems to be a good tool for me as it requires more detailed documentation. Review collected by and hosted on G2.com.

What do you dislike about Document Intelligence?

I haven't worked on it, so I can't say what I dislike about it. Review collected by and hosted on G2.com.

Jay R.
JR
Jay R.
Account Executive
Small-Business (50 or fewer emp.)
"Very helpful and convenient to use"
5/5
What do you like best about Document Intelligence?

Thomson Reuters Document Intelligence gives a great experience because of the feature powered by artificial intelligence. Review collected by and hosted on G2.com.

What do you dislike about Document Intelligence?

So far, I have not observed anything that I will dislike. Everything is really helpful. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Document Review and Data Extraction Tool with impressive accuracy."
4/5
What do you like best about Document Intelligence?

- Accuracy and Speed in reviewing the documents: reducing the time and effort required for manual reviews

- Integration: integrates well with other Thomson Reuters products and various enterprise systems, creating a seamless workflow.

-Customization: can be tailored the tool to fit their specific needs, allowing for a more personalized and effective experience. Review collected by and hosted on G2.com.

What do you dislike about Document Intelligence?

- cost: higher for smaller organisation

- complexity: for new users advanced features and customization options can be complex. Review collected by and hosted on G2.com.

Kartik  S.
KS
Kartik S.
Data Scientist(ML/DL/NLP)
Computer Software
Small-Business (50 or fewer emp.)
Originally submitted 7/24/2024
"data science"
4.5/5
What do you like best about Document Intelligence?

Thomson Reuters is more popular for its gaming documentaries and financial advertising and has deployed a decent image in the market for its SAS software platform development. You will find great opportunities for beginners as well as freshers at Thomson Reuters. Review collected by and hosted on G2.com.

What do you dislike about Document Intelligence?

Only the procedure for Thomson is long and delayed due to the massive number of applications. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Enterprise (> 1000 emp.)
"if you're looking for a way to turbocharge your document analysis process and reclaim your sanity"
4/5
What do you like best about Document Intelligence?

Thomson Reuters Document Intelligence has some seriously impressive eagle eyes. It spots things in contracts I would've completely missed – like hidden clauses buried in legalese. It's like having a superhero on your team, only instead of a cape, it wears a digital monocle. Review collected by and hosted on G2.com.

What do you dislike about Document Intelligence?

the way it arrives at its conclusions feels like a bit of a black box. It's great at surfacing key details, but I'd love more transparency into its thought process. Review collected by and hosted on G2.com.

Verified User in Program Development
UP
Verified User in Program Development
Small-Business (50 or fewer emp.)
"Efficient and User-Friendly Document Analysis Tool"
5/5
What do you like best about Document Intelligence?

The best part about Thomson Reuters Document Intelligence is its ease of use and exceptional customer support. The tool works seamlessly out of the box and saves a lot of time by automating tedious tasks. Review collected by and hosted on G2.com.

What do you dislike about Document Intelligence?

The most helpful aspect is the time saved in abstracting important clauses from contracts, which helps in determining obligations quickly. It also reduces the need for manual abstraction, thereby cutting costs. Additionally, it integrates well with other applications, enhancing overall efficiency. Review collected by and hosted on G2.com.

jojy p.
JP
jojy p.
Process Specialist
Small-Business (50 or fewer emp.)
Originally submitted 7/23/2024
"Thomson Reuters Document Intelligence a Quick solution to all your document and contratual needs."
5/5
What do you like best about Document Intelligence?

It gives quick and accurate response as per our needs. Highly recommended. Review collected by and hosted on G2.com.

What do you dislike about Document Intelligence?

Not much to dislike, Evenythough its interface can be a little more better. Review collected by and hosted on G2.com.

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

Document Intelligence Features
Data Extraction
Contract Comparisons
Text Analytics
NLP
OCR
Data Import
Data Export
Custom Reporting
Editing and Tracking