--- title: ThingWorx Industrial IOT Platform Reviews meta_title: 'ThingWorx Industrial IOT Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 33 reviews by the users' company size, role or industry to find out how ThingWorx Industrial IOT Platform works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 33 scale: '5' date_modified: '2026-11-13' parent_category: name: IoT Management url: https://www.g2.com/categories/iot-management ---

ThingWorx Industrial IOT Platform Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find that ThingWorx significantly enhances ease of use, simplifying the design and development of smart applications. (2 mentions)
Users value the real-time monitoring capabilities of ThingWorx, enabling efficient asset management and health tracking. (2 mentions)
Users value the excellent customer support provided by PTC for the ThingWorx Industrial IOT Platform. (1 mentions)
Users appreciate the real-time data analysis capabilities of ThingWorx, effectively tracking asset health and utilization. (1 mentions)
Users value the efficiency of ThingWorx, significantly cutting down design, coding, and testing efforts for new applications. (1 mentions)
Users find the platform to be expensive, making it difficult for smaller organizations to adopt effectively. (2 mentions)
Users find the implementation complex, making it challenging to monitor removable assets effectively within ThingWorx. (1 mentions)
Users find the learning curve steep for ThingWorx, especially for those new to industrial IoT systems. (1 mentions)
Users find the charts widget basic, lacking advanced features and options for generating printed reports. (1 mentions)
Users find the poor reporting capabilities of ThingWorx limiting, especially with its basic charts widget. (1 mentions)

5 Pros or Advantages of ThingWorx Industrial IOT Platform

5 Cons or Disadvantages of ThingWorx Industrial IOT Platform

ThingWorx Industrial IOT Platform Reviews (33)

Reviews

ThingWorx Industrial IOT Platform Reviews (33)

3.9
33 reviews
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VD
Vishal D.
Senior Software Developer
Computer Software
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Rapid App Development with Strong OT/IT Connectivity and Real-Time Analytics"
4/5
What do you like best about ThingWorx Industrial IOT Platform?

1. Rapid Application Development using Things, Mashups & widgets.

2. Strong Connectivity to OT and IT Systems.

3. Real-Time Monitoring & Analytics using PLC & sensor data.

4. Scalability and Flexibility.

5. Attractive UI & customization according to the Industry requirement & customer requirement.

6. ThingWorx Edge & Analytics support.

7. Easy to use & integrate. Review collected by and hosted on G2.com.

What do you dislike about ThingWorx Industrial IOT Platform?

1. Recurring Licensing Cost, Services cost.

2. Sensor costs are high.

3. Extensions & Third-Party Connector Gaps

4. Complexity for Simple Use Cases (For simple projects also it costs heavily) Review collected by and hosted on G2.com.

Chirag P.
CP
Chirag P.
Integration Engineer
Enterprise (> 1000 emp.)
"Review for Thingworx Asset Monitoring and Utilization"
4.5/5
What do you like best about ThingWorx Industrial IOT Platform?

This tool gives organizations the ability to keep track of assets and their health by analyzing real-time data. It also helps in understanding the utilization percentage of each asset. They have built this feature in a way that it can track assets along with the measurement of their health. Review collected by and hosted on G2.com.

What do you dislike about ThingWorx Industrial IOT Platform?

There is nothing as such, but I would say they can improve the analysis process by taking more real-time data into account, so it will more accurately provide asset health. Also, this is costly, so small-sized organizations cannot afford to implement it. Review collected by and hosted on G2.com.

Nishant P.
NP
Nishant P.
ServiceNow Developer
Enterprise (> 1000 emp.)
"Best tool for Asset Monitoring and utilization"
5/5
What do you like best about ThingWorx Industrial IOT Platform?

This provides a great approach to analyse the asset conditions on the basis of real-time data like threshold values and also event data. The best thing about it is it covers the fixed and removable assets too. Integration is very easy. PTC provies this, so I would say they have great customer support as needed. Review collected by and hosted on G2.com.

What do you dislike about ThingWorx Industrial IOT Platform?

It sometimes doesn't help in abnormal condition of asset. Mostly It is good in monitoring the fixed assets but not for removable assets. And implementation is bit complex. Review collected by and hosted on G2.com.

Shubham K.
SK
Shubham K.
R&D Senior Software Engineer eCOA
Enterprise (> 1000 emp.)
"Asset Monitoring Utilization Tool"
5/5
What do you like best about ThingWorx Industrial IOT Platform?

This application reduced the effort associated with designing, coding and testing new applications. Review collected by and hosted on G2.com.

What do you dislike about ThingWorx Industrial IOT Platform?

For me I didn't liked the charts widget it was quite basic , no nice way to generate printed report Review collected by and hosted on G2.com.

Alfiya M.
AM
Alfiya M.
Software Engineer
Enterprise (> 1000 emp.)
"A professional experience on working with ThingWorx by PTC"
4/5
What do you like best about ThingWorx Industrial IOT Platform?

Nowadays everything is becoming smart like smart cities, projects etc. So a lot of risk involved in getting this setup. This process is eased by ThingWorx Review collected by and hosted on G2.com.

What do you dislike about ThingWorx Industrial IOT Platform?

Slightly complex in learning as a naive user, maintenance is a bit high Review collected by and hosted on G2.com.

Abhishek B.
AB
Abhishek B.
Design engineer
Mid-Market (51-1000 emp.)
"ThingWorx is an IoT for industries. Enabling creating 4th gen Industries"
3.5/5
What do you like best about ThingWorx Industrial IOT Platform?

This comes with a lot of features making ThingWorx a powerful tool for dashboarding. It is easier to use and better for complex problems and has better FAQ and customer support. They have easier and faster redressal of tickets. This comes handy to integrate with sensors, machines. Review collected by and hosted on G2.com.

What do you dislike about ThingWorx Industrial IOT Platform?

This powerful tool comes with a hefty cost and requires a lot more learning curve. Have small trial periods and would need technical expertise. Review collected by and hosted on G2.com.

Yash M.
YM
Yash M.
IIOT/Thingworx Developer
Enterprise (> 1000 emp.)
Originally submitted 7/10/2020
Business partner of the seller or seller's competitor, not included in G2 scores.
"Thingworx Capabilities in IIOT"
4/5
What do you like best about ThingWorx Industrial IOT Platform?

Thingworx Connectivity with all different devices with always-on Protocol and you can easily create a user interface with the help of mashup and even create custom extensions and widgets which can help to enhance user experience. Review collected by and hosted on G2.com.

What do you dislike about ThingWorx Industrial IOT Platform?

Sometimes facing the issue of the page being unresponsive if the data is coming frequently and sometimes when mashup contains more tabs or widgets on a single page, performance becomes poor. Review collected by and hosted on G2.com.

Unnikrishnan P.
UP
Unnikrishnan P.
IoT Architect, Manager - Projects
Enterprise (> 1000 emp.)
"ThingWorx - A Complete IoT Framework, but not without flaws"
4/5
What do you like best about ThingWorx Industrial IOT Platform?

ThingWorx provides an end-to-end framework to design and develop an IoT platform from scratch in considerably quick time. Have mostly used ThingWorx for Remote monitoring/ Service portals, and in that context it is a very robust portal to connect your IoT Devices to a cloud platform.

ThingWorx Mashup Builder optimal for developing low and medium complexity screens effortlessly with minimal code. It offers a complete set of UI widgets, tools and extensions that enable development using a drag-and-drop interface, including standard data visualization charts, grids, and forms, and collaboration tools like blogs, wikis, etc. For highly complex UI requirements, you can utilize the ThingWorx using REST APIs as the back-end layer to connect with a more flexible UI component outside ThingWorx, eg: any JS framework like AngularJS or ReactJS.

Connectivity to device is simple and enabled using connection services. Multiple connectivity options are available, including third party device clouds, direct network connections, Open APIs, and ThingWorx AlwaysOn connectivity using the ThingWorx Edge MicroServer.

ThingWorx also provides a ThingWorx Flow component which provides rapid and ready integration with Enterprise systems like Salesforce and SAP, and allows you to configure workflows based on the system actions. ThingWorx also readily integrates with other PTC offerings like PLM (Thingworx Navigate), Analytics and Vuforia. Review collected by and hosted on G2.com.

What do you dislike about ThingWorx Industrial IOT Platform?

Current ThingWorx version 8.5.x doesn't provide capabilities for Horizontal scaling and clustering. So when dealing with processing large magnitude of data, you will have to rely on vertical scaling limits. However this will be resolved in the 9.0 release which will have clustering feature.

ThingWorx doesn't provide standard tools for Build & Deployment, and Code analysis/coverage, which are good-to-have from a developer perspective. Thus when building complex applications, validating and promoting code between dev and productions systems has to be carefully managed.

Also while ThingWorx Mashups can now be styled using CSS, performance improvements are needed for loading and managing the style files. Also you need to spend additional effort to configure the mashup and layout to get a nice look and feel. Review collected by and hosted on G2.com.

NAVED A.
NA
NAVED A.
IIoT Engineer
Enterprise (> 1000 emp.)
"Have been working on ThingWorx since last 3 years, its an amazing platform for IIoT implementation"
4/5
What do you like best about ThingWorx Industrial IOT Platform?

Ease of connecting your edge device with platform. Ease to create mashup for Visualization of your data, especially the drag and drop functionality. Ease of Binding data to the visualization. Gain more insights of your connected devices and process monitoring. Availability of multiple SDK which can be of great help while implementing, developing your application. Integration with other application. Connecting various edge devices. Feasibility to Connect with multiple Data Base such PostgreSQL, MSSQL, Oracle etc. Review collected by and hosted on G2.com.

What do you dislike about ThingWorx Industrial IOT Platform?

No way of testing the code written in Service, which makes it very difficult to debug the code or to test the code flow. There should be a way to test the code that has been written in Service. Should have some built-in features for DevOps. Difficulty in maintaining version of code. Not much feasibility in DevOps. Difficult to test the Custom Widget codes, it needs to be integrated into the application then only testing can be done there should be a way to test all the custom widget or all the custom development that has been done using SDKs. Review collected by and hosted on G2.com.

Shyam S.
SS
Shyam S.
Technical Lead
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Thingworx is a good platform to develop IOT based applications in quicker time."
4/5
What do you like best about ThingWorx Industrial IOT Platform?

I like mashup building, modelling the application, connecting it to data sources be it kepware, azure or some other sdk. Review collected by and hosted on G2.com.

What do you dislike about ThingWorx Industrial IOT Platform?

Sometimes few features got deprecated and we no logger to use it. Few past applications which were using that functionality needs instant attention. Review collected by and hosted on G2.com.