TherapyNotes Reviews (99)

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Reviews

TherapyNotes Reviews (99)

View 1 Video Reviews
4.4
99 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and excellent customer support of TherapyNotes, highlighting how easy it is to navigate and manage client information. Many appreciate the platform's ability to streamline administrative tasks, making their practice more efficient. However, some users note that certain features, like group messaging and customization options, could be improved.

Pros & Cons

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Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
More Options
"Makes clinical notes less daunting"
4/5
What do you like best about TherapyNotes?

Helps streamline clinical notes quickly and makes them less daunting to complete. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

Downside would be tendency to become lazy with the history auto-fill in button but that is user specific. Review collected by and hosted on G2.com.

Response from Rachael Allen of TherapyNotes
Editedit

We really appreciate your review! We are happy to hear that TherapyNotes has helped to streamline your documentation process! Please do not hesitate to contact our Success Team with any questions or suggestions for improving our system! We can be reached at (215) 658-4550 or email: Support@TherapyNotes.com. We hope to earn five stars from you in the future! Thank you!

Denise D.
DD
Denise D.
Licensed Mental Health Counselor
Internet
Small-Business (50 or fewer emp.)
More Options
"Great software for mental healtj"
4.5/5
What do you like best about TherapyNotes?

Easy to use and self-explanatory just very good program to fit any mental health professionals Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

There was not anything I did not like about therapy notes Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
More Options
"Good product "
5/5
What do you like best about TherapyNotes?

Ease of scheduling, but disappointment with not being able to cancel appointments Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

Patients are not able to see their notes or pay their bill. Review collected by and hosted on G2.com.

Response from Rachael Allen of TherapyNotes
Editedit

We really appreciate your review! Our Success Team would be happy to show you how to cancel appointments and send documentation to your patients through our secure client portal! Please give us a call at (215) 658-4550 or email: Support@TherapyNotes.com so that we may assist you. Thank you!

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
More Options
"Great program to use!"
5/5
What do you like best about TherapyNotes?

I use this for one of my Clients, she's a psychologist. It's easy to use, fast to navigate through. I never have any issues. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

We are very happy with the product and plan on staying with it Review collected by and hosted on G2.com.

Verified User in Public Relations and Communications
UP
Verified User in Public Relations and Communications
Mid-Market (51-1000 emp.)
More Options
"Great tool"
5/5
What do you like best about TherapyNotes?

I love the convenience of being able to sync my phone and especially how you can set the sechedules for client and only have they’re initials instead of full name allowing for more privacy and neatness. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

I’m not a big fan of the “to-do” list it features. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Enterprise (> 1000 emp.)
More Options
"Efficient and effective "
5/5
What do you like best about TherapyNotes?

Very user-friendly and easy to navigate upon signing in. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

There was not anything worth listing as something I dislike about the product. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
AM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
More Options
"Easy to Use"
5/5
What do you like best about TherapyNotes?

I love the features for billing that is included. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

It is difficult to find required documents that insurance companies request. Review collected by and hosted on G2.com.

Response from Rachael Allen of TherapyNotes
Editedit

We really appreciate your review! It is great to hear that you are loving our billing features. Our Success Team is happy to assist with any issues you may be experiencing with navigating the documents section. We can be reached at 215-658-4550 Mon-Fri 8am-9pm ET. Thank you!

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
More Options
"Private practice clinician "
3/5
What do you like best about TherapyNotes?

Very affordable for $49 a month. HIPAA and confidentiality complaint. Free email reminders. Keeps me in compliance. Professional notes and treatment plans if ever audited or subpoenaed. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

Wish there was a tablet or app based way to use product over encrypted server. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
More Options
"Therapy notes for the win!!!"
5/5
What do you like best about TherapyNotes?

Therapy notes is the best! Therapists jobs are easier when they use this!! The best part is it lowers the risk of losing notes!! Easy to take and convinent!! Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

Nothing is wrong with this company!!!!!! Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Enterprise (> 1000 emp.)
More Options
"Review "
5/5
What do you like best about TherapyNotes?

It’s a great reminder and gives you time to reflect Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

It would be great if it didn’t take so long and to input info. Review collected by and hosted on G2.com.

Response from Rachael Allen of TherapyNotes
Editedit

Thanks for the review! We are happy to hear that you are loving TherapyNotes!