TherapyNotes Reviews (99)

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TherapyNotes Reviews (99)

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4.4
99 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and excellent customer support of TherapyNotes, highlighting how easy it is to navigate and manage client information. Many appreciate the platform's ability to streamline administrative tasks, making their practice more efficient. However, some users note that certain features, like group messaging and customization options, could be improved.

Pros & Cons

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NF
Noemi F.
Therapist
Small-Business (50 or fewer emp.)
"Intuitive and easy to use"
4/5
What do you like best about TherapyNotes?

It's an intuitive. user friendly platform. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

Inability to customize forms or integrate forms. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Owner of Belcher Counseling Resources and psychologist"
5/5
What do you like best about TherapyNotes?

I like the ease of looking at billing creating reports and having a schedule before me. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

Very little actually. When I first started using therapy notes it took me a while to learn but each time I had a question I would call and the customer service reps or support reps were very helpful. Review collected by and hosted on G2.com.

Joann P.
JP
Joann P.
Owner. Clinician.
Small-Business (50 or fewer emp.)
"GREAT experiences !!!"
5/5
What do you like best about TherapyNotes?

TherapyNotes is user friendly with a great support team to reach out for education on a deeper level. They are WONDERFUL. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

I love TherapyNotes. I look forward to more forms and assessments to be added. 😁 Review collected by and hosted on G2.com.

Tina E.
TE
Tina E.
Practice Administrator
Small-Business (50 or fewer emp.)
"We have been using Therapy Notes for almost 2 years now and absolutely LOVE them!!"
5/5
What do you like best about TherapyNotes?

Customer Support is stupendous!! Always there to help. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

No Rx management. We are adding a prescriber Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Simple, Intuitive, and Organized"
5/5
What do you like best about TherapyNotes?

TherapyNotes is so great because it is a centralized hub for all of a therapist's greatest needs. It provides a template for documentation that easily replicates the SOAP format we're taught in graduate school. It also provides the most common therapeutic intervention to be selected when listing actions used in session. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

There are no significant cons to this platform. The only improvement would be allowing a "Diagnosis Deferred" section under the DSM/IDM section since some places don't accept insurance and, consequently, don't provide diagnoses. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
AM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Great Support, Quick Responses, Continually Improving Site"
5/5
What do you like best about TherapyNotes?

The support is phenomenal! I really appreciate the quick response time and the thoroughness in resolving my issues. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

There are some more improvements needed to get the site working the absolute best for the billing side of things, but I've definitely seen it come a long way since we began using it a couple years ago. That gives me hope that our voices and feedback will continue to be heard and that good things are still coming! Review collected by and hosted on G2.com.

Anne N.
AN
Anne N.
Inner-Peace Counseling
Individual & Family Services
Small-Business (50 or fewer emp.)
"Conciseness "
3.5/5
What do you like best about TherapyNotes?

I like how easy it is too look at your information. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

There is nothing I can choose at this time Review collected by and hosted on G2.com.

Nicole E.
NE
Nicole E.
Licensed mental Health Counselor
Small-Business (50 or fewer emp.)
"Best Customer Service & Easiest Navigation"
5/5
What do you like best about TherapyNotes?

I love their customer service b/c they have a live person answering questions. And that their platform is easiest to navigate. out of all the EHRs I've tried, therapy notes is hands down, the very best. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

I don't like that they don't have a way to send assessments to clients to fill out via their client portal. I have to use pdf filler and create all my own forms if i want clients to fill them out using their client portal. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
AM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Excellent practice management system with superior support staff"
5/5
What do you like best about TherapyNotes?

Support staff is pleasant and very helpful. The price for the system is very reasonable and very easy to use Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

You have to do a treatment plan before writing your first progress note. Often you need a few sessions before you can prepare an actual treatment plan Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Therapy notes has been great for my practice"
5/5
What do you like best about TherapyNotes?

easy to use, great customer service, and it does everything I need for work Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

Therapy Notes is more difficult to use on a cell phone Review collected by and hosted on G2.com.