---
title: The ROI Shop Reviews
meta_title: 'The ROI Shop Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 40 reviews by the users' company size, role or industry to
  find out how The ROI Shop works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 40
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: PreSales
  url: https://www.g2.com/categories/presales
---

# The ROI Shop Reviews
**Vendor:** The ROI Shop  
**Category:** [Value Selling Tools](https://www.g2.com/categories/value-selling-tools)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 40
## About The ROI Shop
At The ROI Shop, we’ve transformed how sales teams communicate value. Our interactive ROI selling platform helps reps collaborate with prospects to build a strong financial business case, one that’s easy to understand, personalize, and share. Most companies still rely on outdated Excel spreadsheets to show ROI. These tools are clunky, hard to navigate, and do a poor job of telling a story. They frustrate sellers, confuse buyers, and rarely lead to action. That’s where we come in. The ROI Shop offers a clean, intuitive platform that turns value selling into a guided conversation. Sellers walk prospects through discovery questions, input real data, and instantly calculate both ROI and COI (Cost of Inaction). Instead of vague estimates, buyers get numbers that are relevant and credible. But we don’t stop at the math. Our built-in AI storytelling feature takes those inputs and outputs and transforms them into a short, compelling business narrative, perfect for your champion to take back to the decision-makers. No financial jargon, no fluff. Just a clear story that explains the risk of doing nothing and the value of moving forward. The result? Champions feel more confident, sales cycles move faster, and deals are more likely to close. If your team is still using spreadsheets to justify ROI, it’s time for a better approach. Equip them with a tool that aligns with how today’s buyers make decisions: collaborative, personalized, and story-driven. Not sure where to start? Don&#39;t worry The ROI Shop will do all the heavy lifting to build you a calculator with best practices in mind.



## The ROI Shop Pros & Cons
**What users like:**

- Users commend the **responsive and efficient customer support** from The ROI Shop, enhancing the overall experience significantly. (1 reviews)
- Users appreciate the **customizability** of The ROI Shop, enabling tailored solutions for individual client needs and enhancing collaboration. (1 reviews)
- Users value the **ease of use** of The ROI Shop, praising its intuitive design and seamless setup process. (1 reviews)
- Users find the **easy setup** of The ROI Shop incredibly beneficial, facilitating a smooth start to their projects. (1 reviews)
- Users commend The ROI Shop for its **incredible efficiency** and swift delivery, enhancing collaboration and engagement significantly. (1 reviews)
- Helpful (1 reviews)
- Intuitive (1 reviews)
- Time-saving (1 reviews)

## The ROI Shop Reviews
  ### 1. Intuitive Tool with Exceptional Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dave M. | Co-Founder

**Reviewed Date:** November 11, 2025

**What do you like best about The ROI Shop?**

Working with Michael and his team at The ROI Shop has been a tremendous experience because they are incredibly responsive and efficient, delivering on their promises swiftly. They are open to our ideas, allowing for collaborative creativity while also providing valuable insights drawn from their past experiences. The ROI Shop is an intuitive tool that enables me to see how prospective clients interact with it, fostering better engagement. I particularly value the ability to create custom calculators tailored to the specific industry and needs of each person I communicate with. The initial setup was amazingly easy and seamless, particularly due to the supportive and efficient collaboration with The ROI Shop team.

**What do you dislike about The ROI Shop?**

Nothing at all.

**What problems is The ROI Shop solving and how is that benefiting you?**

I use The ROI Shop to connect with prospective clients, delivering training services. It opens doors for conversations about employee training, showing its value beyond a budget item.  It really helps build our teams confidence going into these calls knowing that we can back what we say based on factual and real life customer data.

  ### 2. ROI is as much for the salesperson as the buyer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rex G. | Senior Vice President Of Sales, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 24, 2019

**What do you like best about The ROI Shop?**

The tool is so easy to use once you set it up. It's interactive so the sales person and the prospective client can collaborate. The customer service is lightning fast even if you're a small company like ourselves. 

**What do you dislike about The ROI Shop?**

Foldering the ROIs would be nice. But my understanding is that is coming. Not too big of a deal.

**Recommendations to others considering The ROI Shop:**

Go through the ROI exercise on your own. You'll realize having a structured solution will save you time and provide a ton of value.

**What problems is The ROI Shop solving and how is that benefiting you?**

Sometimes sales people are afraid to pitch a price because deep down they don't believe it's worth that much. I suffer that sometimes. When I actually go through the ROI it gives me extreme confidence in what I'm offering and extreme confidence in the negotiations.

It also helps with renewals to show them what they got in their investment over the last year and why they should renew.

  ### 3. The ROI Shop helped us land our largest deal to date!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason C. | Co-Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 15, 2021

**What do you like best about The ROI Shop?**

The ROI Shop calculators make it very clear for a prospect how our solution is either saving or making money for them by working on their most important challenges. By having the calculators for each HR bucket, we're able to have a thoughtful discussion around the real numbers and also the levers which need to be pulled to move the numbers up or down based on the client's goals.

I'm not a financial guru, but using the ROI Shop allows me to either 1. speak the same language as the CEO or CFO - or 2. arm my internal champion (typically the HR leader) with a proposal that speaks the same language as the CEO/CFO. 

The ROI Shop team is also incredibly knowledgable and helpful! Whenever I had a question, they'd respond within 24 hours to provide the answers.

**What do you dislike about The ROI Shop?**

There is nothing I dislike about The ROI Shop.

**What problems is The ROI Shop solving and how is that benefiting you?**

The primary problem The ROI Shop is solving for us is reducing no decisions - most often when our internal champion has struggled to present a business case for CEO/CFO approval to move forward with the project. This has empowered the HR leaders with whom we engage to have a higher success rate of getting the approval that's needed.

We're on track to hit our sales goals since injecting this tool into our sales process.

  ### 4. The ROI Shop helps me win deals

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jesse T. | Client Account Executive, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2019

**What do you like best about The ROI Shop?**

The tool is highly configurable and their support to get it fine-tuned is great.  From a user perspective it couldn't be more simple to learn and execute.  From a client perspective the tool is attractive, easy to understand and share, and communicates the value quickly and efficiently. 

**What do you dislike about The ROI Shop?**

Anecdotal feedback from my co-workers has been that it's difficult to use on the line with a client.  I challenge them to familiarize themselves with the tool prior to engaging directly with a client during an exercise and also to prove out the ROI ahead to not be surprised by a result.

**Recommendations to others considering The ROI Shop:**

If you don't have an ROI tool in place today this will completely change the game for you.

**What problems is The ROI Shop solving and how is that benefiting you?**

We've found it challenging to articulate the impact of our solutions.  Many of our benefits aren't tangible and are soft costs.  The ROI Shop helps us tell that story and provides the flexibility the allow our clients to personalize it to their decision makers. The ROI Shop tools have shortened my sales cycles.  

  ### 5. Excellent solution for an interactive ROI calculator experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** T.J. K. | Senior Director of Product Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 25, 2019

**What do you like best about The ROI Shop?**

The ROI Shop is a great company to work with.  The end product is easy to use for our sales team while presenting a very professional view of our company's value to our prospects.  Prospects can access the webpage directly and further refine the data before printing a report for their executives to review.  Michael and his team have addressed all of our concerns to come up with a great solution!

**What do you dislike about The ROI Shop?**

There is really nothing we dislike.  We are looking forward to the ability to also make our own changes when the self-administration features are added or made available.  This is something we knew about when we made our decision so it is not really a negative.  Michael and team have been very responsive to refining our solution as needed.

**What problems is The ROI Shop solving and how is that benefiting you?**

Communicating our ROI story earlier in the sales process, sharing our product's value proposition more effectively, gauging prospect engagement to better focus sales efforts.

  ### 6. Easy to use tool with highly responsive staff

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steven K. | Director of Enterprise Sales, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 28, 2019

**What do you like best about The ROI Shop?**

The team is incredibly responsive and works with you to construct the ROI tool in most effective way possible. They take the time to understand your business and your challenges to help craft a tailored tool that is easy to use and consume.

**What do you dislike about The ROI Shop?**

There's nothing about the tool or the team that I dislike. There are a lot of directions I want to take the tool going forward to improve upon what we're doing, but this isn't a deficiency, just room for improvement!

**Recommendations to others considering The ROI Shop:**

Speak with Mike about the vision of the company. Make sure you're use case is in-line with that. You'll be able to tell pretty quickly whether or not this is the tool for you.

**What problems is The ROI Shop solving and how is that benefiting you?**

We are helping our reps reduce the "sticker shock" their sales prospects sometimes feel when they are transitioning from On-premises tools to SaaS tools. This tool helps us tell the financial story with high context in a really easily consumable way.

  ### 7. Demonstrating ROI for Asure Software solutions

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jennifer H. | Director of Product Marketing & Sales Enablement, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 19, 2019

**What do you like best about The ROI Shop?**

The ability to pinpoint every aspect of our solutions that can deliver an ROI back to our clients.  Very easy to take clients on a discovery journey that reveals a return they may not have been considering.

**What do you dislike about The ROI Shop?**

I wish we had direct access to an admin tool so we could make minor changes independently.

**Recommendations to others considering The ROI Shop:**

If your solution has the potential for delivering an ROI to your clients, the ROI Shop can help you build out the right questions and calculations to drive it home.  Their support, guidance and expertise are really impressive.

**What problems is The ROI Shop solving and how is that benefiting you?**

Very powerful sales enablement tool.  We want our clients to realize the ROI potential in unused or wasted corporate real estate.  With the ROI Shop, we can easily quantify how very small changes in client strategy can yield a huge return.

  ### 8. An impactful way to show ROI to customers.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 24, 2019

**What do you like best about The ROI Shop?**

Ease of use and obvious way to depict cost savings.

**What do you dislike about The ROI Shop?**

Not much. Perhaps add some more market stats that are useful.

**What problems is The ROI Shop solving and how is that benefiting you?**

DepIcting ROI is easy and the customer can update the numbers based on their business model.

  ### 9. Very helpful with prospects

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris D. | Account Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 24, 2019

**What do you like best about The ROI Shop?**

The results of the ROI calculator are valuable but I've benefited the most from the structure it's provided to conversations with my prospects.

**What do you dislike about The ROI Shop?**

Not much.  there could be more flexible export options.

**What problems is The ROI Shop solving and how is that benefiting you?**

It's helping my prospects quantify the costs of their current situation when they otherwise wouldn't have been able to.

  ### 10. ROI Shop makes you the trusted advisor

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 31, 2018

**What do you like best about The ROI Shop?**

When you put the ROI Shop product in front of a client and work with them to build their business case, you then become an advisor to them and you learn even more.  When you permission them to access and modify that information to truly be their own, you then become part of their team.

Leveraging the ROI Shop has helped me increase deal size and further my discussion both up the organization and across

**What do you dislike about The ROI Shop?**

There are really no areas of the product that I don't like

**What problems is The ROI Shop solving and how is that benefiting you?**

Working with my clients to build out their business cases as well as create the baseline measurements that once the system is installed, you can use the ROI Shop to keep the discussions moving forward around how the benchmark has been met to date.

  ### 11. extremely happy with The ROI Shop

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrew H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2018

**What do you like best about The ROI Shop?**

The quality of the online ROI tool they created for us is top notch. It is very specifically designed for our solution. I love that we could add "tool tips" to explain to the user what each field meant. But, my favorite thing is the excellent, responsive customer support we get.

**What do you dislike about The ROI Shop?**

I can't really think of anything that I don't like. At first I was unsure about the SaaS model for doing ROI tools but so far it's worked out quite well.

**What problems is The ROI Shop solving and how is that benefiting you?**

The ROI Shop created an ROI tool for our sales team to use with prospects. They did a great job building one that captures the several different types of ROI that sales learning software delivers. The feedback from prospects has been very positive. 

  ### 12. Great tool! Easy to use

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 26, 2018

**What do you like best about The ROI Shop?**

The ability to see how the client is interacting with the quote is definitely my fave feature

**What do you dislike about The ROI Shop?**

It is a bit clunky, but overall the tool is pretty easy to use

**Recommendations to others considering The ROI Shop:**

This is an amazing tool! Highly recommended

**What problems is The ROI Shop solving and how is that benefiting you?**

We are able to move more deals out of "no decision" as we can prove the value of what we are offering

  ### 13. Helping selling tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 31, 2018

**What do you like best about The ROI Shop?**

That the customer can access it and enter their own data

**What do you dislike about The ROI Shop?**

Not intuitive enough UX.   Should have pop up HELP windows

**What problems is The ROI Shop solving and how is that benefiting you?**

Helps my champions promote value to economic buyer

  ### 14. Great tool, easy to use, and easy to convey value!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Josh M. | Senior Regional Sales Executive - Mid Market, Computer Software, Enterprise (> 1000 emp.)

**Reviewed Date:** June 27, 2017

**What do you like best about The ROI Shop?**

I love the makeup and display of the end result. This tool quite simply takes component data in regards to expected savings and provides you with a very professional document with charts, graphs, and supporting explanations.

**What do you dislike about The ROI Shop?**

I don't have any major complaints. I think that my organization could tweak some of the questions and metrics that we use, but the solution overall is fantastic.

**Recommendations to others considering The ROI Shop:**

Engage and speak with them! My experience with their team has been fantastic! Even as just an end user, I have gotten quick and helpful responses from executives.

**What problems is The ROI Shop solving and how is that benefiting you?**

It lets my prospects take ownership of their expected savings and champion the business case to use the solutions that I represent. Quite frankly it makes it very easy for an evaluation team to come together and agree on the value of buying my solutions.

  ### 15. A must have tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dennis T. | VP Business Development, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 15, 2017

**What do you like best about The ROI Shop?**

ROI Shop is completely configurable to each business.  We were able to explain exactly what data we wanted to capture from our clients and output very clean and precise data to aid in closing the deal.   Using the ROI tool with our clients gives the opportunity to create another interaction with the client and tie us closer to their business and it's objectives.  It is easy for clients to see that our software can help them but without the hard data with dollars and cents savings, it can be difficult to get the client to invest immediately.  The other key item the tool includes is a "conservative factor", this allows the client to dial back the potential savings and payback estimates to make an easier sale to their internal stakeholders.

**What do you dislike about The ROI Shop?**

I dislike having to think about what I'd like to show to a client but I don't see how to get around that.  The team was very helpful in coming up with the right questions for the client.

**What problems is The ROI Shop solving and how is that benefiting you?**

Our clients recognize the value and the benefit of our software but don't know how to quantify the results to their senior leadership.  This tool gives me a link I can share with the client so they can access it anytime to pitch our solution internally.  One other major problem is the ability minimize losing an opportunity due to no decision.  

  ### 16. The perfect sales tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shawn M. | Regional Sales Executive, Computer Software, Enterprise (> 1000 emp.)

**Reviewed Date:** June 27, 2017

**What do you like best about The ROI Shop?**

The ease of use and simplicity of creating a quantifiable return on investment

**What do you dislike about The ROI Shop?**

I would like to see more industry stats and averages to use when you don't have confirmed data from the clients when building out an ROI.  

**Recommendations to others considering The ROI Shop:**

Great tool and it will save your sales staff countless hours demonstrating a return on investment. 

**What problems is The ROI Shop solving and how is that benefiting you?**

The ROI Shop gives prospective customers real data to analyze a realistic return on investment and allows them to quantify their decision to move forward with Concur. 

  ### 17. Great tool, very easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Joel H. | Regional Sales Manager - Sr Account Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 28, 2017

**What do you like best about The ROI Shop?**

I love how simple it is. I share it with clients to let them review and I do so with confidence that they will understand each section easily. 

**What do you dislike about The ROI Shop?**

The reporting/exportable file is a little old looking. I typically don't like to use this option. Needs updating. 

**What problems is The ROI Shop solving and how is that benefiting you?**

Helping prospects understand the time savings and efficiencies that can be realized by using our tool. The tool helps this become more "tangible" for the prospect, whereas before it was just a nice thought. 

  ### 18. Great online ROI Calculator

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brent H. | VP Global Corporate Sales, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 11, 2017

**What do you like best about The ROI Shop?**

It was fast to set up, and it's easy to use. Mike Farber did a great job helping us through the process and addressing a few change requests along the way.

**What do you dislike about The ROI Shop?**

No major dislikes. It would be nice if the user could specify the ROI period they wanted to consider (I.e. 3 or 5 years).

**What problems is The ROI Shop solving and how is that benefiting you?**

Before the web based ROI tool, we had an excel based tool that was not used very often.  The  new online version allows us to view the usage, and create a custom ROI for each customer/prospect. We also have embedded videos and case studies with examples and proof points that relate to each part of the ROI calculation.

  ### 19. Value Discussion Made Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian P. | Regional Sales Executive, Computer Software, Enterprise (> 1000 emp.)

**Reviewed Date:** April 21, 2017

**What do you like best about The ROI Shop?**

Easy to use web-based tool with industry standards provided as guidelines makes ROI calculation easy and also makes it accessible for your clients. Included analytics are also very helpful.

**What do you dislike about The ROI Shop?**

Really the only thing I can of that would make the tool any easier is if Average Salary for certain roles was provided.

**What problems is The ROI Shop solving and how is that benefiting you?**

I am in Software Sales so almost every sales discussion ends up leading to ROI at some point. To have a tool that provides specific line items which I can walk through with my clients to verify numbers or send the link to them and have them review is an invaluable tool.

  ### 20. Great way to show value to prospects 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** July 25, 2017

**What do you like best about The ROI Shop?**

Easy to use, great looking reports and ability for prospect to play with the numbers 

**What do you dislike about The ROI Shop?**

Would like to add prospect logos into the final presentation 

**What problems is The ROI Shop solving and how is that benefiting you?**

I work at a SaaS company, and it can sometimes be challenging to show the real dollar savings a prospect can expect. They can also disagree with the numbers you present. However, with the ROI shop, prospects can adjust the values to more closely reflect what they are actually seeing in their business and the resulting ROI. Makes for a much more believable ROI calculation. And it's EASY. 

  ### 21. The ROI SHop

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** April 12, 2017

**What do you like best about The ROI Shop?**

Ease of use and prospect facing documents

**What do you dislike about The ROI Shop?**

Honestly nothing.  This solution is very user friendly for both the creator and the prospect.

**What problems is The ROI Shop solving and how is that benefiting you?**

The tool allows the prospect to update their own numbers to uncover their true potential return on investment.  The conservative factor also is great for them to estimate accurately in order to make a decision regarding purchase.

  ### 22. ROI for Financial Services

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** July 05, 2017

**What do you like best about The ROI Shop?**

Easy calculator and shows each section well

**What do you dislike about The ROI Shop?**

Might be confusing to navigate for customers 

**What problems is The ROI Shop solving and how is that benefiting you?**

ROI from going paperless

  ### 23. Great product and very easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeremy K. | Sr Regional Sales Executive- Mid Market, Computer Software, Enterprise (> 1000 emp.)

**Reviewed Date:** December 04, 2016

**What do you like best about The ROI Shop?**

How easy it is to use and navigate and how you have the ability to customize the data points so that are specific to your industry.

**What do you dislike about The ROI Shop?**

During my time using the ROI shop I have not had anything  that I dislike.

**What problems is The ROI Shop solving and how is that benefiting you?**

Ability to quickly build out ROI around my product and allow my clients the ability to work through it.

  ### 24. Great Seevice

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mitchell R. | Senior Vice President & General Manager, Partner Solutions, Financial Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 28, 2016

**What do you like best about The ROI Shop?**

The simplicity of the tool was key to help our sales team make a business case for our service.  

The flexibility of the tool is also key. I was skeptical that the tool could be applied for our service and was impressed with the end product.

**What do you dislike about The ROI Shop?**

Nothing at this time. I like the team. Maybe down the road

**What problems is The ROI Shop solving and how is that benefiting you?**

Making a business case

  ### 25. Close more sales with ease

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** May 18, 2016

**What do you like best about The ROI Shop?**

I like the ease of use. It takes 10 mins to complete with a prospect. It is simple and covers off on all the keys areas of value in our product.
I like the report it drives, and that the prospect can click through a link to drill down further and even modify their results.
I love that I get notified when my prospect views the report!
I like that you can slide the conservative factor to show the prospect how realistic the ROI is, as well as add in implementation time. It all adds up to a great, quick, easy experience for me and the prospect, and if the decision maker was on the fence with a purchase before this tool, they are almost guaranteed to buy, or at least ask more questions about the product rather than shut off and use price as an excuse.

**What do you dislike about The ROI Shop?**

The report could look more professional, it could be better designed.
It could also be branded to our business and use our colouring.


**Recommendations to others considering The ROI Shop:**

Get in and use it. Play around with it. I created some test ROI's and I even have some generic ROI's for regular use cases of my product so that I can show prospects without going through their specific data. I do not give a proposal without an ROI report backing my recommendation on purchase.

**What problems is The ROI Shop solving and how is that benefiting you?**

People want to see that the price of our product will eliminate a cost to their business, and what key areas are affected. We look at hard costs saved, productivity improvements and revenue gains. This tool makes it very easy for the prospect to conceptualize these key factors and drive a real insight into the costs involved in the day to day business, that we can help solve.

  ### 26. Adding Concrete Value On Every Deal

**Rating:** 4.5/5.0 stars

**Reviewed by:** Anson G. | Account Executive - Real Estate, Computer Software, Enterprise (> 1000 emp.)

**Reviewed Date:** May 18, 2016

**What do you like best about The ROI Shop?**

I like the ability to invite my customer to update the data and make it meaningful to them, but providing a URL where they can access the use case we've put together and alter it. By doing so it's undeniable that the ROI is in fact their real numbers and helps us build a stronger business case.

**What do you dislike about The ROI Shop?**

I would like to seeing a better designed output file (PDF) that pulls all the data together in a presentation mode. I feel like the design is outdated and could use a refresh.

**What problems is The ROI Shop solving and how is that benefiting you?**

Trying to uncover and quantify the current cost of doing business. The costs are much higher than the client and myself realized in almost every use case.

  ### 27. Fantastic tool for having an impactful business case discussion!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steven K. | Regional Sales Executive- Mid-Market, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 11, 2015

**What do you like best about The ROI Shop?**

The ROI Shop helps create a business case that serves as the internal focus point for discussion. Rather than hoping your project champion has what they need you work together to craft the proposal. It contains organization/role specific value propositions tied to illustrated hard and soft cost benefits. Prospects clearly define the what's in it for them. 

**What do you dislike about The ROI Shop?**

I would like more of an area to pull in the specific products included in the proposal rather than a total. 

**Recommendations to others considering The ROI Shop:**

The ROI Shop is incredibly easy to use, explain, and validate. I have utilized this product at a bunch of different organizational levels and had great success. Regardless of where you start in the organization this product facilitates the conversation and helps guide you to the decision maker. 

**What problems is The ROI Shop solving and how is that benefiting you?**

At Concur, our focus is taking the cost out of spend management. Our cloud platform solution provides Travel, Expense, and vendor invoice automation. 

I have seen an increase in my relevance to my prospects. I am not just delivering marketing messages I am showing them the cost savings that could be achieved as a result of my solution. That is a different conversation and I would rather be the one having it versus my competitors. 

  ### 28. Wouldn't try to sell a deal without The ROI Shop!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lindsay B. | Regional Sales Executive, Computer Software, Enterprise (> 1000 emp.)

**Reviewed Date:** September 14, 2015

**What do you like best about The ROI Shop?**

I like that my company was able to customize the sections & fields to be extremely relevant to our industry. And the "hints" next to the fields make it extremely easy for me to create a "generic" ROI for my client with industry averages to use a starting point.

**What do you dislike about The ROI Shop?**

If anything, just on the PDF summary output, I wish that the "conservative factor" that I used was indicated. 

**Recommendations to others considering The ROI Shop:**

If you are trying to portray an ROI manually or in Excel today, as my company was doing, this solution provides an extremely user-friendly, web-based tool that you and your clients can easily collaborate on to create a true ROI for your clients.

**What problems is The ROI Shop solving and how is that benefiting you?**

Streamlining and automating very manual processes. I've been able to show a rock solid hard and soft dollar return on investment for my clients to purchase my solution.

  ### 29. Saves time and solves a common problem for prospects - how do I formulate an ROI?

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessica S. | Co-chair and founder, Computer Software, Enterprise (> 1000 emp.)

**Reviewed Date:** September 18, 2015

**What do you like best about The ROI Shop?**

My prospects often like our product, they see a need, but they need that last justification for implementing Concur with their organization.  I hear them mention the need for an ROI, but when I inquire on how that is formulated they are not always sure.  This streamlines that process both for us as sales professionals, and for clients.  The interface is easy to use and easy to transfer to a client facing format.  It also adds credibility as we present the value of cloud based software, vs. presenting ROI on an excel spreadsheet!  I highly recommend the ROI shop.

**What do you dislike about The ROI Shop?**

I think too much weight goes into some soft cost savings like Policy Enforcement. However, I do not think that is a reflection on the ROI shop, but rather a tweak that needs to be made in our data points.

**Recommendations to others considering The ROI Shop:**

Remember that the ROI shop is a delivery method for your company's ROI, and have up to date and compelling research to back up your data points that go into calculation.

**What problems is The ROI Shop solving and how is that benefiting you?**

Much as we need to sell our product to clients, we are truly trying to facilitate an educated business decision that changes the infrastructure of many internal processes.  They need to understand this impact not only in theory, but in dollars.  For many of my clients, they love that this takes the legwork out of an ROI, and the guesswork out of "am I positioning this correctly".  

  ### 30. My experience with The ROI Shop

**Rating:** 5.0/5.0 stars

**Reviewed by:** Martha F. | Director Regional Sales at Concur Technologies, Computer Software, Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2015

**What do you like best about The ROI Shop?**

The simplicity to deploy and the ease by which the tool can be customized and configured are just a few of the positive aspects of the technology.   Additionally the interface is user friendly  both by our sales staff as well as customers.  We needed very little training across the organization to get up and running as a whole, a few laggards needed some hand holding and that was provided as well.  Great Experience!

**What do you dislike about The ROI Shop?**

Quite honestly there is nothing we dislike.  The only think that I can think of is that II wish we had gotten it sooner!

**Recommendations to others considering The ROI Shop:**

As I previously mentioned our companies own ROI  is  spectacular using this technology.  Implementation was fantastic and adoption has also been wide within our org.  We are extremely pleased.

**What problems is The ROI Shop solving and how is that benefiting you?**

  Demonstrating to the customer the return on investment with THEIR own numbers is powerful.   We have had great success with the technology and further more have experienced a  verified 28% higher close rate with The ROI Shop technology.

  ### 31. User Friendly & Insighful

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** September 18, 2015

**What do you like best about The ROI Shop?**

The tool is very easy to complete.  It is easy to present to prospective prospects and provides a great overview of the ROI content that I am trying to convene.

**What do you dislike about The ROI Shop?**

It would be great to have a cover sheet that has a bit more detailed information on the client - the names, titles, etc.  Maybe a place to put their logo, etc.

**What problems is The ROI Shop solving and how is that benefiting you?**

Saving them time and providing visibility within their organizations.  The benefits realized have been numerous - the ability to implement a process that impacts their time and thus saves money.  Providing visibility into their spend has providing their senior management with the ability better manage vendor and employee spend.

  ### 32. Personalized cost savings

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** September 11, 2015

**What do you like best about The ROI Shop?**

The tool is easy to use and understand.  If information is unknown, industry averages are available.

**What do you dislike about The ROI Shop?**

I work specifically in the Healthcare & Life Science vertical. I'd like to add in a few industry specific questions/fields of information to customize unique costs to this industry.

**What problems is The ROI Shop solving and how is that benefiting you?**

I utilize the tool to show how much an organization's current expense management process is costing them and the different areas of cost savings Concur will provide. 

  ### 33. Powerful tool for joint collaboration and financial buy in!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melanie S. | Regional Sales Director, Computer Software, Enterprise (> 1000 emp.)

**Reviewed Date:** September 01, 2015

**What do you like best about The ROI Shop?**

Such a great tool for our sales reps to help gain financial buy in from stakeholders and create a joint collaboration.  From a management perspective, this is also a great preview into a prospects emotional investment.  

**What do you dislike about The ROI Shop?**

..........................................................................................................................................................................................................................................

**What problems is The ROI Shop solving and how is that benefiting you?**

Getting stakeholders to recognize and believe the return on investment

  ### 34. I share this tool with prospective clients to help them justify the value Concur brings to them.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Keith C. | Founder, Enterprise (> 1000 emp.)

**Reviewed Date:** May 15, 2015

**What do you like best about The ROI Shop?**

The tool is easy to use and easy to share.

**What do you dislike about The ROI Shop?**

I would like to see what the prospect changes as well as have more examples 

**What problems is The ROI Shop solving and how is that benefiting you?**

Concur helps eliminate the manual tasks people need to provide line of sight on company spend like expense reports and A/P invoices.

  ### 35. Slick ROI tool that's extremely easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian N. | Account Executive, Corporate Sales, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2015

**What do you like best about The ROI Shop?**

Easy to use for the person completing the ROI and the potential customer editing the ROI

The tool is extremely visual 

It offers customer quotes and testimonials that a potential customer can review while completing the ROI

**What do you dislike about The ROI Shop?**

It would be great to be add additional fields for one off situations to accommodate every type of customer.

**What problems is The ROI Shop solving and how is that benefiting you?**

It allows me to offer value to my potential customer and help them build a case for my solution. Also, the tracking allows me to see how engaged my prospect is helping me determine how legitimate a deal is.

  ### 36. Great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** September 11, 2015

**What do you like best about The ROI Shop?**

I'm a sales rep and is key for me to be able to monetize the value of the solution I sell. The ROI Shop is an easy to use ROI tool, easy to share with customers and easy to follow.

**What do you dislike about The ROI Shop?**

 nothing so farnothing so farnothing so farnothing so farnothing so farnothing so far

**What problems is The ROI Shop solving and how is that benefiting you?**

Speed up sales cycles and close bigger sales deals

  ### 37. The ROI tool has proven to be a great response to prospects request for proof of ROI. 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 15, 2015

**What do you like best about The ROI Shop?**

The ease of use and how configurable it is to prospects. 

**What do you dislike about The ROI Shop?**

It can, at times, seem overwhelming (a lot of questions/answers). 

**Recommendations to others considering The ROI Shop:**

- Definitely proves useful to have an actual solution to help them determine ROI vs. providing case studies and previous prospect's findings. 

**What problems is The ROI Shop solving and how is that benefiting you?**

Proof of ROI. Having a resolution we can provide quiets that point. 

  ### 38. theROIshop adds a ton of value to my sales process

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** April 21, 2015

**What do you like best about The ROI Shop?**

I like how it illustrates the ROI, payback period, and net present value of investing in my software. It allows me to put in a conservative factor and show the value that my clients will gain.

**What do you dislike about The ROI Shop?**

I would like it to be more flexible to not only eliminate sections, but even specific lines. Additionally, I would like the ability to add my own calculations for things that come up as one off's. It would also be nice to show what the client is paying today vs. just what they are saving but this might just be how our ROI instance is built. 

**What problems is The ROI Shop solving and how is that benefiting you?**

I am solving for showing how spend management software can save companies money. The benefit I have seen is more closed business. 

  ### 39. Effective ROI tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** October 15, 2015

**What do you like best about The ROI Shop?**

Easy to use tool for communicating simple ROI to my clients. 

**What do you dislike about The ROI Shop?**

Nothing really. Product is a simple tool for demonstrating ROI. 

**What problems is The ROI Shop solving and how is that benefiting you?**

Cost analysis for Concur. Good way of looking at the hidden costs of manual processes. 

  ### 40. Simple intuitive user interface. No training Required.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2015

**What do you like best about The ROI Shop?**

Simple to collate statistics

Easy to share with end clients

Light UI that takes minutes to setup

**What do you dislike about The ROI Shop?**

More flexibility around currency support at the account level

**Recommendations to others considering The ROI Shop:**

More flexible currency support which is on the roadmap I believe

Notifications when people access it

**What problems is The ROI Shop solving and how is that benefiting you?**

ROI clarity for clients purchasing SaaS software

Structures a pricing discussion


## The ROI Shop Discussions
  - [What is The ROI Shop used for?](https://www.g2.com/discussions/what-is-the-roi-shop-used-for)

- [View The ROI Shop pricing details and edition comparison](https://www.g2.com/products/the-roi-shop/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-17+21%3A18%3A58+-0500&secure%5Bsession_id%5D=7c55a713-ff7e-4179-a847-359bef595bb7&secure%5Btoken%5D=962c4ad6785b2d68d14785b9e04b258b938be413f92b6ee9642cde4dee45f06f&format=llm_user)

## The ROI Shop Features
**Value Content Types - Value Selling Tools**
- Business Case Creation
- ROI/TCO Calculators
- Post-Sales Value Realization

**Agentic AI - Sales Enablement**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Content Management**
- Content Import
- Content Creation
- Templates
- Advanced Search
- Content Storage

**Value Content Management - Value Selling Tools**
- Content Editing
- Content Sharing
- Usage Analytics
- Value Templates
- Currency/Conversion Rates
- Integrations

**Analytics**
- Reporting
- Alerts
- Account-Based Engagement
- Content Utilization

**Agentic AI - Value Selling Tools**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Learning Management - Sales Enablement**
- Sales Training 
- Sales Coaching
- Sales Onboarding

**Revenue Enablement - Sales Enablement**
- Cross-Functional Alignment
- AI and Automation
- End-to-End Customer Journey Insights

## Top The ROI Shop Alternatives
  - [DocSend](https://www.g2.com/products/dropbox-docsend/reviews) - 4.6/5.0 (560 reviews)
  - [Mediafly](https://www.g2.com/products/mediafly/reviews) - 4.4/5.0 (1,313 reviews)
  - [Seismic Enablement Cloud](https://www.g2.com/products/seismic-enablement-cloud/reviews) - 4.6/5.0 (1,754 reviews)

