The Answer Company Reviews & Provider Details

Name: The Answer Company
Rating: 4.2 (54 reviews)

The Answer Company is a leading ERP consulting group, a certified value-added reseller (VAR) dedicated to Propelling Businesses Forward with intelligent and effective business solutions. Backed by nearly 30 years of industry expertise, we have helped over 2,000+ businesses streamline back-office processes, undergo digital transformation, and discover room for financial efficiencies with Acumatica ERP. We support a wide range of industries but have strong expertise in Manufacturing, Construction & Real Estate, Retail & Ecommerce, Distribution and Field Services. Collaborate with one of the top Acumatica partners in Canada.

Seller

The Answer Company

Discussions

The Answer Company Community

Languages Supported

English

Locations Serviced

Canada, United States

Overview by

Sharon Lee

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User Insights

Average based on 54 real user reviews.

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George L.

CFO

Small-Business (50 or fewer emp.)

3/10/2022

"Great company to work with"

5/5

Describe the project or task The Answer Company helped with:

Implementation of Sage X3 for our manufacturing company Review collected by and hosted on G2.com.

What do you like best about The Answer Company?

Very knowledgeable staff giving out of the box solutions Review collected by and hosted on G2.com.

What do you dislike about The Answer Company?

Because they are so good, they get busy and are somewhat slow to respond sometimes Review collected by and hosted on G2.com.

Recommendations to others considering The Answer Company:

If you want it done right Review collected by and hosted on G2.com.

What problems is The Answer Company solving and how is that benefiting you?

We needed an off the shelf system that met our needs and was able to scale with us. We have realized these benefits Review collected by and hosted on G2.com.

Verified User in Building Materials

Mid-Market (51-1000 emp.)

3/10/2022

"VP/GM"

5/5

Describe the project or task The Answer Company helped with:

Our controller moved on with short notice and the replacement was not familiar with Sage 300. We needed immediate training for our new accountant and the Answer Company came to our rescue with online training and one on one training. Review collected by and hosted on G2.com.

What do you like best about The Answer Company?

The assistance was provided on little notice and it was very personalized for the individuals training. Each had different levels of experience and the one on one training was valuable. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

3/9/2022

"Happy with the service"

4.5/5

Describe the project or task The Answer Company helped with:

Change taxes in our system Review collected by and hosted on G2.com.

What do you like best about The Answer Company?

They are always trying to do their best to solve the issues we are having with our System. We are using Sage 300 for all Finance records. The Answer Co is much better than the company we used before. Review collected by and hosted on G2.com.

What do you dislike about The Answer Company?

Sometimes our representative is too busy and we need to wait for him to respond to our requests. I also don't like the Excel spreadsheets that Sage 300 creates, they are not user friendly. Review collected by and hosted on G2.com.

What problems is The Answer Company solving and how is that benefiting you?

Sometimes our representative is too busy and we need to wait for him to respond to our requests. Review collected by and hosted on G2.com.

Verified User in Entertainment

Mid-Market (51-1000 emp.)

7/21/2022

"ADP help"

3.5/5

What do you like best about The Answer Company?

Quick and efficient help for my companies problems. Review collected by and hosted on G2.com.

What do you dislike about The Answer Company?

Previously tried to reach out through the website and never received a response. Review collected by and hosted on G2.com.

George L.

CFO

Small-Business (50 or fewer emp.)

3/9/2022

"Great Service, mostly"

5/5

Describe the project or task The Answer Company helped with:

Implementation of Acumatica Construction Review collected by and hosted on G2.com.

What do you like best about The Answer Company?

The implementation consultants were very knowledgeable and prompt with their great solutions Review collected by and hosted on G2.com.

What do you dislike about The Answer Company?

At times, emails to people other than consultants can go unanswered Review collected by and hosted on G2.com.

Recommendations to others considering The Answer Company:

None, they are really easy to work with Review collected by and hosted on G2.com.

What problems is The Answer Company solving and how is that benefiting you?

We needed one solution for all the companies we manage and that is what we ended up with Review collected by and hosted on G2.com.

Verified User in Construction

Small-Business (50 or fewer emp.)

3/10/2022

"Great Experience"

4.5/5

Describe the project or task The Answer Company helped with:

Adding my User to the Server and Database groups so my User could access the Sage 100 database to perform Year-End procedures. Review collected by and hosted on G2.com.

What do you like best about The Answer Company?

Their promptness to answering our requests via emails. Review collected by and hosted on G2.com.

What do you dislike about The Answer Company?

The time difference between Vancouver and Toronto. We know there is a time difference and we accept that. Review collected by and hosted on G2.com.

What problems is The Answer Company solving and how is that benefiting you?

At the start it was learning the Sage 100 product and they were very helpful with assisting us in getting up to speed. They have been there when we required a restore when an update did not install correctly. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education

Mid-Market (51-1000 emp.)

Originally submitted 3/10/2022

"Accounts Receivable"

5/5

Describe the project or task The Answer Company helped with:

The Answer Company was helping me to explore the export and import in the AR module. That saves a lot of time entering in AccPac. Review collected by and hosted on G2.com.

What do you like best about The Answer Company?

Excel spreadsheet able to integrate with AccPac modules. Review collected by and hosted on G2.com.

What do you dislike about The Answer Company?

Create EFT file in A/R module. The icon says "Create Receipt/Refund Batch". I used this tab to create receipt batch but couldn't create refund batch. How to create refund batch in create EFT file? Review collected by and hosted on G2.com.

What problems is The Answer Company solving and how is that benefiting you?

I have not contacted the Answer Company for this issue yet. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering

Small-Business (50 or fewer emp.)

3/10/2022

"Helpful, knowledgeful and friendly consultants"

4/5

Describe the project or task The Answer Company helped with:

Sage300 PJC implementation (upgrade from Sage basic) Review collected by and hosted on G2.com.

What do you like best about The Answer Company?

They are always quick to respond and very good at solving problems or answers to our questions. Review collected by and hosted on G2.com.

What do you dislike about The Answer Company?

We get charged by hours, so it can be very expensive if they can't figure out our problem quickly. Review collected by and hosted on G2.com.

Recommendations to others considering The Answer Company:

They are reliable and knowledgeable people and very easy to work with. Review collected by and hosted on G2.com.

What problems is The Answer Company solving and how is that benefiting you?

Sage has many add-on modules, and they are very helpful with implementing new modules such as EFT processing for Accounts Payable. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

Originally submitted 3/10/2022

"Great implementation of a great product"

5/5

Describe the project or task The Answer Company helped with:

We were assisted in the implementation of Sage Intact. Ryan went above and beyond in the conversion to a product that was a great fit for us. Review collected by and hosted on G2.com.

What do you like best about The Answer Company?

The quality of the implementation consultant. Review collected by and hosted on G2.com.

Verified User in Accounting

Small-Business (50 or fewer emp.)

Originally submitted 3/10/2022

"Review"

3.5/5

Describe the project or task The Answer Company helped with:

Speed of System, Usage Questions Review collected by and hosted on G2.com.

What do you like best about The Answer Company?

Working with our implementation Rep, Cindy and with the Tech Support Team Review collected by and hosted on G2.com.

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The Answer Company Reviews & Provider Details

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The Answer Company Reviews (54)

The Answer Company Reviews (54)

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