# Tetherfi Video Solutions Reviews
**Vendor:** Tetherfi  
**Category:** [Contact Center Workforce Software](https://www.g2.com/categories/contact-center-workforce)
## About Tetherfi Video Solutions
Tetherfi is focused on delivering rich-media, Vision AI driven, in-app customer engagement for Sales and Service to enterprises. Hence, enabling ‘Customers’ of enterprises to connect from ‘anywhere’ on ‘any device’ at ‘any time’ Tetherfi's Multi-eXperience (MX) platform powered by Tetherfi SDK / API, enables enterprise customers to chat, video, audio, screen share & co-browse with their customers and prospects through secure mobile apps, popular messaging platforms and websites from anywhere on any device withing a single session, breaking the challenge of silos. Tetherfi's Secure & Compliance Monitoring platform provides a seamless and secure work from home experience for agents, supervisors, and other users, just like working from the office. Our modular architecture simplifies and enriches the digital customer journey in agile & cost-effective manner. Our platform delivers a consistent user experience and interface across on-premise, hosted, hybrid and pure-cloud deployments. At Tetherfi we work with some of the world’s leading banking, telecommunication and hospitality brands to accelerate their digital transformation journey. Tetherfi is one of Singapore’s fastest-growing technology and is the recipient of Frost & Sullivan’s 2019 Best Practices Award. Our customers are spread across more than 12 countries using 22Million API driven interactions every year and using 14,000 Digital Agents and 10,000+ Secure Agents.






- [View Tetherfi Video Solutions pricing details and edition comparison](https://www.g2.com/products/tetherfi-video-solutions/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+04%3A46%3A29+-0500&secure%5Bsession_id%5D=bc9a529f-0942-4aff-89ea-c6ebd9dd5835&secure%5Btoken%5D=2f625e7b89e5293a2cb661b63aa8e1a2ee2c21f997ef7b82ae5e79101ca340b9&format=llm_user)

## Tetherfi Video Solutions Features
**Integration**
- Uses Open Standards
- Mobile SDK
- Workforce Authentication
- Customer Authentication

**Workforce Management**
- Agent Availability
- Skills Management
- Shift Scheduling
- Agent Self-Service
- Mobile Access

**Administration**
- Encryption
- Audit Trails
- Regulatory Compliance

**Administration**
- Automation
- Performance Analysis
- Dashboards
- Forecasting
- Intraday Management

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