
I'm happy with how responsive the Testlify team is and how quickly they fix their software. Although I initially encountered a technical issue, their prompt response and acknowledgment of the problem from their end reassured me. When I checked back to give my assessment, the issue was resolved, and the test went pretty well. I appreciate the strong customer service and the overall great experience. Review collected by and hosted on G2.com.
I experienced some technical glitches with Testlify. I spent about an hour thinking the issues might be on my end, only to find out it was actually a problem with their software. It was pretty frustrating because it wasted my time and disrupted my mood. I think they should focus on improving the technical experience to make sure users don't encounter such issues and have a smoother and better experience. This would help avoid frustration and save users time. Review collected by and hosted on G2.com.
Hi Disha,
Thank you for sharing your experience! We're glad our support team responded promptly and resolved the technical issue so you could complete your assessment successfully. We also understand how frustrating it must have been to lose time dealing with unexpected glitches, and we appreciate your candid feedback on the importance of a more reliable experience. Your feedback is valuable to us.
In case of any queries or assistance, feel free to reach out to us at support@testlify.com.