# Which Identity Verification do teams actually keep using beyond rollout instead of reverting?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true"><strong>What we're hoping to find:</strong></p><ul>
<li>Verification accuracy that holds up on messy real-world documents, not just clean demo samples</li>
<li>A false-rejection rate low enough that staff don't start manually overriding it out of habit</li>
<li>Support that's still responsive after the contract is signed, not just during the sales cycle</li>
<li>Evidence that adoption stayed near 100% months after go-live, not just in week one</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">What we saw found out from G2 reviews and ratings:</p><ul>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/lightico/reviews"><strong>Lightico</strong></a><strong>:</strong> Reports a 13-point NPS increase and transactions completed 7 minutes faster among customers like HSBC and GM Financial, which points to sustained use rather than a one-time compliance checkbox.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/shufti/reviews"><strong>Shufti</strong></a><strong>:</strong> Trusted by 2,000+ organizations, with in-house models that avoid the accuracy drift that can come from stacking third-party engines.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/hypr-hypr/reviews"><strong>HYPR</strong></a><strong>:</strong> Trusted by two of the four largest US banks, unifying passwordless authentication with automated identity verification in a way built to reduce the friction that usually drives reversion.</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Has anyone actually tracked adoption of one of these six or twelve months post-launch, or does "we rolled it out" mostly mean it launched and nobody checked back?</p>

##### Post Metadata
- Posted at: 10 days ago
- Net upvotes: 1


## Comments
### Comment 1

&lt;p&gt;What I haven&#39;t seen discussed is what happens when a team wants to switch away from one of these later. Is there much lock-in with the document templates or verification history, or is migrating relatively painless if a better option comes along?&lt;/p&gt;

##### Comment Metadata
- Posted at: 6 days ago
- Author title: Marketing Executive





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