TestComplete Reviews & Product Details

TestComplete is a powerful automated GUI testing tool for mobile, web, and desktop applications. Create accurate and repeatable automated tests across multiple devices, platforms, and environments quickly and easily – whether you are a complete beginner or an experienced automation engineer. When testing today’s modern applications, it’s important that your tools are as agile and flexible as possible. TestComplete enables teams to script in multiple languages including JavaScript, VBScript, and Python, or build complex tests via record and replay capabilities. The tool comes with out-of-the-box integrations with CI/CD tools like Jenkins and Jira, popular open source frameworks and tools like Selenium and SoapUI, as well as native support for BDD. By giving you the ability to run tests in parallel across 1500+ remote test environments, including browsers, operating systems, and devices,TestComplete can significantly increase your test coverage and delivery speed - ultimately helping save costs. The tool's object recognition engine is now also supported by artificial intelligence, which enables you to detect and test the elements of any GUI, including PDFs and charts, as well as mainframe and SAP applications. Under pressure to increase quality in faster release cycles? With TestComplete, no problem.

Seller

SmartBear

Discussions

TestComplete Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Emily Duquette

Pricing

Pricing provided by TestComplete.

Basic

$1,210.00

per_user Per Year

View More Pricing Information

Top-Rated Alternatives

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User Insights

Average based on 96 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Year

TestComplete Integrations

(6)

Integration information sourced from real user reviews.

TestComplete Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is TestComplete, and what problem is it built to solve?

TestComplete is an automated software-testing tool for creating and running functional, UI, and regression tests. Teams use it across desktop, web, and mobile applications to reduce repetitive manual testing and catch defects as software changes.

What languages does TestComplete support?

TestComplete supports 1 language: English.

What company sizes and industries is TestComplete the best fit for?

TestComplete is used by positive reviewers in small, mid-sized, and enterprise organizations, with the strongest industry presence in software and IT services. The segments that appear most often include:

Company size — Mid-market: Organizations with 51–1,000 employees.
Company size — Enterprise: Organizations with more than 1,000 employees.
Company size — Small business: Organizations with 50 or fewer employees.
Industry — Computer software: Software companies using the product for application and regression testing.
Industry — Information technology and services: IT organizations applying it to varied testing and automation needs.

How long does it take to implement TestComplete across a team?

Implementation timelines vary with the project, but one to three months is the most commonly reported range. Other reported timelines include under a month and three to six months.

What customer support options does TestComplete provide, and how do users find the overall support experience?

TestComplete support is available through a knowledge base, email/help desk, and FAQs or a forum. The experience is mixed: users value knowledgeable, responsive help and community resources, while others have found support slow or ineffective, particularly when resolving complex issues.

What features or capabilities could make TestComplete even more useful?

TestComplete could be more useful with improvements that make test creation and day-to-day maintenance more predictable. Commonly requested areas include:

Make object recognition and name mapping more robust and easier to manage, especially for dynamic controls and complex grids.
Improve stability and responsiveness during test runs, editing, and debugging.
Provide more flexible reporting and clearer visibility into test progress, results, and logs.
Make documentation and practical examples easier to follow for common workflows.

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Josue F.

Technical Support

Mid-Market (51-1000 emp.)

3/22/2018

"great automation tool"

5/5

What do you like best about TestComplete?

I like that I can automate most, if not all, of my tests with this tool. It saves a lot of time which can be then used to fix bugs. Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

The only issue I have ran into is that sometimes Test Complete would crash, but it is only once in a while. Review collected by and hosted on G2.com.

Verified User in Telecommunications

Mid-Market (51-1000 emp.)

3/26/2018

"Exceptional tool for creating automated tests for mobile devices"

3.5/5

What do you like best about TestComplete?

The UI is very easy to use and lends itself to relatively quick set up for test cases and creation of logic flows for Android mobile devices. Technical support through my account representative has been excellent. Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

The documentation for how to use and set up various screen capture and screen or object verification is not as clear or concise as I would like. Technical support through my account representative has been exceptional and helps resolve the issues that I have encountered. The issues with signing apks and ipas is a challenge that I would like for R&D to resolve. Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

4/5/2018

"We built automated tests from scratch"

4/5

What do you like best about TestComplete?

I don't think that there is fields in which TestComplete don't have functionalities. Data driven tests, the "object spy" that reads most object's properties and methods, a great community... Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

Sometimes the software bugs, but there is a reactive customer support. Review collected by and hosted on G2.com.

Recommendations to others considering TestComplete:

You may discover the trial version... Review collected by and hosted on G2.com.

What problems is TestComplete solving and how is that benefiting you?

We are building several management and accounting softwares. We started from scratch with automated testing. Currently, the night, it's hundreds of tests that run. We have immediate outcomes: most of the time bugs are caught before the version goes in manual tests. Review collected by and hosted on G2.com.

Hoang N.

Small-Business (50 or fewer emp.)

5/24/2018

"Complex to setup but very powerful"

3.5/5

What do you like best about TestComplete?

many custom test options, can be managed remotely Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

complex to setup, requires internet in order to activate Review collected by and hosted on G2.com.

Verified User in Environmental Services

Mid-Market (51-1000 emp.)

1/30/2018

"my experience with TC"

4/5

What do you like best about TestComplete?

If you have all the modules there is nothing you can automate for testing, from WebUI to DesktopUI and Mobile. There is the possibility to share a license, with floating licensing. Also what is very useful for beginners is the Recording option which helps you in creating your initial test cases. Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

I do not like the reporting, since it cannot create one single report file which can be sent via email to the team. Also, when using the recording function, it records all actions over and over again, and there is no possibility of reusing the actions you already recorded. So if you have a change in the software in the login page you are testing, and you recorded 10 test cases that go through the login, you need to change it in each step. Review collected by and hosted on G2.com.

Recommendations to others considering TestComplete:

This is the best solution for all your test automation needs. Even if it's expensive to buy all modules, it's worth it, since it's easy to use and will definitely help you when doing regression. Review collected by and hosted on G2.com.

What problems is TestComplete solving and how is that benefiting you?

Since TC is a functional automated testing platform, we are able to use it in automating our manual test steps. At the beginning, you do not have to know any scripting language in order to use it. But in the long run, there is always the possibility to switch to scripted test cases which are easier to use and edit than the recorded ones. Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

3/22/2018

"Long time user of test complete"

4/5

What do you like best about TestComplete?

The tool gives me the ability to quickly create dependable tests for regression testing our windows application. The object browser allows me to view all kinds of properties of an object so that I can write specific scripts to manipulate those properties. Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

Sometimes a project suite is very slow to load when it contains a script with several lines of code. Review collected by and hosted on G2.com.

What problems is TestComplete solving and how is that benefiting you?

We started using the software when we went to a scrum environment. We can now deliver a dependable application every 2 weeks due to the fact that we run 8 hours worth of tests on 50 machines after every build of our software. If something gets broken we can react very quickly and therefore it is not as costly to fix. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

8/10/2018

"TestComplete 101 and 201 are essential"

4/5

What do you like best about TestComplete?

Very clear presentation with very good examples of how to use the product Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

Too many questions that interrupted the session flow Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

Originally submitted 5/17/2018

"Test Complete Experience"

5/5

What do you like best about TestComplete?

Test Complete is one of the best automation tools I have ever used. It is easy to use, and web browser compatibility is pretty good. It’s easy to code in Test Complete since you can execute each step and find if it’s correct or not. I love Test Complete!!!! Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

There is nothing I dislike about Test Complete Review collected by and hosted on G2.com.

Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

4/17/2018

"This QA software does it all."

5/5

What do you like best about TestComplete?

It was easy to learn. The training videos were invaluable. Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

I honestly don't dislike anything. The software is excellent and the Customer Support is very attentive. Review collected by and hosted on G2.com.

Recommendations to others considering TestComplete:

We looked at several other companies, got demos, and spent weeks gathering information before we committed to Smart Bear. We're very happy that we did! Review collected by and hosted on G2.com.

What problems is TestComplete solving and how is that benefiting you?

We've been able to automate tests that would otherwise be repetitive and time-consuming, which frees up the QA staff to tackle other issues. Review collected by and hosted on G2.com.

Verified User in Accounting

Mid-Market (51-1000 emp.)

3/22/2018

"test complete is a staple at our business"

3/5

What do you like best about TestComplete?

test complete works well for our windows based software. it has several types of checkpoints that allow us to confirm our software's behavior Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

test complete is somewhat heavy on the ram usage, be sure the machines you use have plenty Review collected by and hosted on G2.com.

Recommendations to others considering TestComplete:

great for testing windows applications Review collected by and hosted on G2.com.

What problems is TestComplete solving and how is that benefiting you?

test complete has caught several bugs before they get out. the most common is the 'off topic' bug. we fix something and test it, call it good without realizing it broke something seemingly unrelated. Review collected by and hosted on G2.com.