TestComplete Reviews & Product Details

TestComplete is a powerful automated GUI testing tool for mobile, web, and desktop applications. Create accurate and repeatable automated tests across multiple devices, platforms, and environments quickly and easily – whether you are a complete beginner or an experienced automation engineer. When testing today’s modern applications, it’s important that your tools are as agile and flexible as possible. TestComplete enables teams to script in multiple languages including JavaScript, VBScript, and Python, or build complex tests via record and replay capabilities. The tool comes with out-of-the-box integrations with CI/CD tools like Jenkins and Jira, popular open source frameworks and tools like Selenium and SoapUI, as well as native support for BDD. By giving you the ability to run tests in parallel across 1500+ remote test environments, including browsers, operating systems, and devices,TestComplete can significantly increase your test coverage and delivery speed - ultimately helping save costs. The tool's object recognition engine is now also supported by artificial intelligence, which enables you to detect and test the elements of any GUI, including PDFs and charts, as well as mainframe and SAP applications. Under pressure to increase quality in faster release cycles? With TestComplete, no problem.

Seller

SmartBear

Discussions

TestComplete Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Emily Duquette

Pricing

Pricing provided by TestComplete.

Basic

$1,210.00

per_user Per Year

View More Pricing Information

Top-Rated Alternatives

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User Insights

Average based on 96 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Year

TestComplete Integrations

(6)

Integration information sourced from real user reviews.

TestComplete Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is TestComplete, and what problem is it built to solve?

TestComplete is an automated software-testing tool for creating and running functional, UI, and regression tests. Teams use it across desktop, web, and mobile applications to reduce repetitive manual testing and catch defects as software changes.

What languages does TestComplete support?

TestComplete supports 1 language: English.

What company sizes and industries is TestComplete the best fit for?

TestComplete is used by positive reviewers in small, mid-sized, and enterprise organizations, with the strongest industry presence in software and IT services. The segments that appear most often include:

Company size — Mid-market: Organizations with 51–1,000 employees.
Company size — Enterprise: Organizations with more than 1,000 employees.
Company size — Small business: Organizations with 50 or fewer employees.
Industry — Computer software: Software companies using the product for application and regression testing.
Industry — Information technology and services: IT organizations applying it to varied testing and automation needs.

How long does it take to implement TestComplete across a team?

Implementation timelines vary with the project, but one to three months is the most commonly reported range. Other reported timelines include under a month and three to six months.

What customer support options does TestComplete provide, and how do users find the overall support experience?

TestComplete support is available through a knowledge base, email/help desk, and FAQs or a forum. The experience is mixed: users value knowledgeable, responsive help and community resources, while others have found support slow or ineffective, particularly when resolving complex issues.

What features or capabilities could make TestComplete even more useful?

TestComplete could be more useful with improvements that make test creation and day-to-day maintenance more predictable. Commonly requested areas include:

Make object recognition and name mapping more robust and easier to manage, especially for dynamic controls and complex grids.
Improve stability and responsiveness during test runs, editing, and debugging.
Provide more flexible reporting and clearer visibility into test progress, results, and logs.
Make documentation and practical examples easier to follow for common workflows.

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Ed K.

Small-Business (50 or fewer emp.)

4/6/2018

"Great software testing package"

5/5

What do you like best about TestComplete?

Easy to get started with useful testing, but also scalable to more complex tests Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

Overall it does very well, but if I had to nitpick I'd like to see a more flexible results reporting and better control over error levels (error vs. warning) for some of the internal functions Review collected by and hosted on G2.com.

Recommendations to others considering TestComplete:

Do your homework and evaluate other products as well, but it's worth figuring in the availability of training (TestComplete has free training available as well as more in depth training) and the quality of tech support (user community and tech response). We evaluated and demo'd RobotFramework (cheap, but poorly supported and in the end just didn't work for us) SilkTest (just didn't compare favorably to TestComplete) and reviewed a host of other options. Review collected by and hosted on G2.com.

What problems is TestComplete solving and how is that benefiting you?

We've been using TestComplete heavily for the last 3 years. Since that time we've been catching defects earlier in the release cycle, releasing quicker and the number of defects found post-release has dramatically dropped. Review collected by and hosted on G2.com.

Verified User in Aviation & Aerospace

Mid-Market (51-1000 emp.)

4/5/2018

"Review of Test Complete in our test environment"

5/5

What do you like best about TestComplete?

We like the intuitive GUI, flexibility of working with many different windows applications and the use of checkpoints as a basis of test verification. Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

We find it difficult when running our test suite to know the current status of the test run. Our test suite takes about 20 hours to complete, and we often need to know where in the test run we are, and during run time this isn't possible to determine. Review collected by and hosted on G2.com.

Recommendations to others considering TestComplete:

If you need a windows based automation software tool, we benchmarked TC against some others and found it to be the best bang for our buck and quickest to implement. Review collected by and hosted on G2.com.

What problems is TestComplete solving and how is that benefiting you?

We have ported over thousands of manual regression tests to be automated with Test Complete and has freed up test engineers to work on other tasks while Test Complete does the work for us. We analyze the runs afterwards and run automated tests that failed individually as needed, but the time and resource savings has been invaluable to my test team. Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

4/20/2018

"TestComplete is amazing"

5/5

What do you like best about TestComplete?

TestComplete is easy to use. The record function to create the keyword tests is easy to use and understand making it easy to make changes. Once you've gotten used to the keyword tests, you can slowly move to scripting that provides a little bit more flexibility. I like that it provides different scripting languages which minimizes the learning curve for scripting. It also integrates well with other tools. Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

So far, I have nothing that I dislike about TestComplete. It has met all the needs that we have when it comes to test automation. Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

7/12/2018

"Evaluating TestComplete before trying... looking good"

3/5

What do you like best about TestComplete?

Good GUI. Good Hierarchical way of how projects are stored can have both scripted and keyword tests. Easy to edit scripts to streamline for better performance. Easy to use variable and set data read from files, e.g. Excel, .csv, database table Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

Need to see how to handle problems when objects cannot be found. High Memory usage Memory handling, would like to see a way to minimize the use of memory Review collected by and hosted on G2.com.

Recommendations to others considering TestComplete:

A POC should be used. Use both jKeyword tests and Scripted tests to decide what is best and what is needed. Start Small and grow your project. Use more than one user, in more than one site Review collected by and hosted on G2.com.

What problems is TestComplete solving and how is that benefiting you?

Need to have a full automation suite for all functional areas of our application Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

5/24/2018

"A quick and effective program"

4.5/5

What do you like best about TestComplete?

It's really easy to use! It doesn't require a lot of studying to understand how to use TestComplete. The program is very effective when testing applications and helps uncover any bugs in the system. Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

There really isn't much to dislike when using TestComplete. On occasions I encounter little obstacles but they tend to be solved pretty quickly. Review collected by and hosted on G2.com.

Recommendations to others considering TestComplete:

Use it! It will save your company a lot of money and time! Review collected by and hosted on G2.com.

What problems is TestComplete solving and how is that benefiting you?

We are currently using TestComplete to uncover bugs in our system. Instead of us looking for the bug over and over again, we run the program and it finds it for us. It definitely saves us a lot of time. Review collected by and hosted on G2.com.

Verified User in Biotechnology

Enterprise (> 1000 emp.)

Originally submitted 8/23/2018

"TestComplete at Grifols Co."

4.5/5

What do you like best about TestComplete?

The ability to create TCX library files and share them across multiple PCs. Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

Some complexity creating object maps. Production Support uses email but always gets an email error when replying on the same topic. I'm frustrated and have to submit a new ticket to follow up on an existing case. Review collected by and hosted on G2.com.

Recommendations to others considering TestComplete:

Focus first on your application object mapping. Select a test framework (script language, format, utilities) to be used consistently. Review collected by and hosted on G2.com.

What problems is TestComplete solving and how is that benefiting you?

Develop an automated process to evaluate core functionality while deploying new application versions. Benefits: output consistency as long as there are no object map changes. Review collected by and hosted on G2.com.

Verified User in Hospitality

Mid-Market (51-1000 emp.)

10/23/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"Slow but works"

4.5/5

What do you like best about TestComplete?

Automation testing for a web applications and mobile application are often done through this app. We are even able to test user input and error messaging. Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

Not many options for log export making it hard to use Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

8/8/2018

"Great for the Novice"

4/5

What do you like best about TestComplete?

It was great that you are able to ask your questions and get them answered within the session. Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

It feels so short of a session even though it is an hour. Review collected by and hosted on G2.com.

Recommendations to others considering TestComplete:

Do the trial and have a live presentation. Review collected by and hosted on G2.com.

What problems is TestComplete solving and how is that benefiting you?

The speed in which I can run my tests is improved greatly and being able to run the test seamlessly from one browser to the next is great. Even though I am still just getting to know how to use TestComplete it shows me that there is greater range and possibilities in my testing. Review collected by and hosted on G2.com.

Ti B.

Project Managment Specialist

Translation and Localization

Enterprise (> 1000 emp.)

5/8/2018

"Powerful but quick"

4.5/5

What do you like best about TestComplete?

TC has truly elite features that are made easy to use in their app. Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

When the object recognition fails to identify an object that is visible on the screen, it would be nice to easily view the list of all the visible objects to try to discern any ambiguities or otherwise missed name mappings. Review collected by and hosted on G2.com.

Recommendations to others considering TestComplete:

This isn't just some screen/mouse/keyboard input recorder, it's capable of analyzing your runtime UI and empowering you to reproduce its behavior - reliably & robustly. Review collected by and hosted on G2.com.

What problems is TestComplete solving and how is that benefiting you?

I am solving our business' need for having to routinely validate certain scenarios. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing

Enterprise (> 1000 emp.)

9/19/2018

"Test Complete Help us to increase the Test Coverage"

5/5

What do you like best about TestComplete?

We have tried to use new OCR feature to test charts. Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

Namemapping is needed to identify objects correctly, but when working with win from objects, it is sometimes hard to identify. Review collected by and hosted on G2.com.