TestComplete Reviews & Product Details

TestComplete is a powerful automated GUI testing tool for mobile, web, and desktop applications. Create accurate and repeatable automated tests across multiple devices, platforms, and environments quickly and easily – whether you are a complete beginner or an experienced automation engineer. When testing today’s modern applications, it’s important that your tools are as agile and flexible as possible. TestComplete enables teams to script in multiple languages including JavaScript, VBScript, and Python, or build complex tests via record and replay capabilities. The tool comes with out-of-the-box integrations with CI/CD tools like Jenkins and Jira, popular open source frameworks and tools like Selenium and SoapUI, as well as native support for BDD. By giving you the ability to run tests in parallel across 1500+ remote test environments, including browsers, operating systems, and devices,TestComplete can significantly increase your test coverage and delivery speed - ultimately helping save costs. The tool's object recognition engine is now also supported by artificial intelligence, which enables you to detect and test the elements of any GUI, including PDFs and charts, as well as mainframe and SAP applications. Under pressure to increase quality in faster release cycles? With TestComplete, no problem.

Seller

SmartBear

Discussions

TestComplete Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Emily Duquette

Pricing

Pricing provided by TestComplete.

Basic

$1,210.00

per_user Per Year

View More Pricing Information

Top-Rated Alternatives

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User Insights

Average based on 96 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Year

TestComplete Integrations

(6)

Integration information sourced from real user reviews.

TestComplete Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is TestComplete, and what problem is it built to solve?

TestComplete is an automated software-testing tool for creating and running functional, UI, and regression tests. Teams use it across desktop, web, and mobile applications to reduce repetitive manual testing and catch defects as software changes.

What languages does TestComplete support?

TestComplete supports 1 language: English.

What company sizes and industries is TestComplete the best fit for?

TestComplete is used by positive reviewers in small, mid-sized, and enterprise organizations, with the strongest industry presence in software and IT services. The segments that appear most often include:

Company size — Mid-market: Organizations with 51–1,000 employees.
Company size — Enterprise: Organizations with more than 1,000 employees.
Company size — Small business: Organizations with 50 or fewer employees.
Industry — Computer software: Software companies using the product for application and regression testing.
Industry — Information technology and services: IT organizations applying it to varied testing and automation needs.

How long does it take to implement TestComplete across a team?

Implementation timelines vary with the project, but one to three months is the most commonly reported range. Other reported timelines include under a month and three to six months.

What customer support options does TestComplete provide, and how do users find the overall support experience?

TestComplete support is available through a knowledge base, email/help desk, and FAQs or a forum. The experience is mixed: users value knowledgeable, responsive help and community resources, while others have found support slow or ineffective, particularly when resolving complex issues.

What features or capabilities could make TestComplete even more useful?

TestComplete could be more useful with improvements that make test creation and day-to-day maintenance more predictable. Commonly requested areas include:

Make object recognition and name mapping more robust and easier to manage, especially for dynamic controls and complex grids.
Improve stability and responsiveness during test runs, editing, and debugging.
Provide more flexible reporting and clearer visibility into test progress, results, and logs.
Make documentation and practical examples easier to follow for common workflows.

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John Jay S.

Information Technology Quality Assurance Manager

Information Technology and Services

Enterprise (> 1000 emp.)

3/22/2019

"Easy to Learn, Use and Implement"

3.5/5

What do you like best about TestComplete?

I like the keyword testing feature with record. I can build my scripts quickly. Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

There is nothing that I dislike. The name mapping is a little tough for me. Review collected by and hosted on G2.com.

Samantha H.

Test and Quality Engineer

Medical Devices

Small-Business (50 or fewer emp.)

9/20/2018

"Automated testing made easy"

5/5

What do you like best about TestComplete?

Simple user interface with extensive functionalities for testing GUIs. The software is easy to learn to use and there are a lot of online resources available as well as technical support from SmartBear. Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

TestComplete uses a lot of memory when it is running so sometimes causes errors with CPU usage. Review collected by and hosted on G2.com.

Recommendations to others considering TestComplete:

TestComplete is an amazing resource for someone who is not an expert coder looking to implement automated testing. Review collected by and hosted on G2.com.

What problems is TestComplete solving and how is that benefiting you?

We automated our software testing to cut down test time dramatically and allow us to identify more bugs in a quicker timeframe. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering

Small-Business (50 or fewer emp.)

3/19/2019

"Not easy to implement but powerful features"

4/5

What do you like best about TestComplete?

Flexibility creating testing cases. Additionally the provider located a reseller in Spain to help us during the implementation Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

Learning curve. We've needed a dedicated person during weeks to implement all test we need. Review collected by and hosted on G2.com.

Alex G.

Senior QA Engineer / Scrum Master

Computer Software

Mid-Market (51-1000 emp.)

7/19/2018

"My loved automation tool"

5/5

What do you like best about TestComplete?

TestComplete is a perfect tool for automation. It allows you to develop automated tests for all kinds of web and many applications. It has a user-friendly interface which allows you to work for hours. Also, it now supports native JavaScript. The object spy is the best feature in my opinion because it's quite fast and you can perform a direct search or a search when you press some special keys (useful when you have dynamic elements on clicked items). Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

Maybe the pricing is a downside because the licenses are quite expensive and the Source Control Management plugin. This plugin does not work correctly at all when you have a lot of files because it tries to refresh all the elements when you perform a checkout and the application may freeze for 10-20 seconds. Review collected by and hosted on G2.com.

Recommendations to others considering TestComplete:

If you want to perform good and stable automation tests, you need to use this application. Jenkins has plugins to launch these tests easily and you don't need to have extensive knowledge of development bases to perform the test scripts. You can also use the Script Recorder to perform all the actions easily and without much effort. I really recommend it. Review collected by and hosted on G2.com.

What problems is TestComplete solving and how is that benefiting you?

We used TestComplete to perform Front-End tests and some performance tests. The initial investment of time is significant because you need to create structures and elements, but after that, it's easy to create Keywords and a lot of automated tests without a high level of programming knowledge. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

3/14/2019

"Great generoc test tool"

4.5/5

What do you like best about TestComplete?

The fact that Testcomplete can be used for so many applications and so many test scenarios is what is most valuable about this test software. We have many technologies in use and Testcomplete handles them all. Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

It is a rather expensive tool. So quite expensive to start with. Review collected by and hosted on G2.com.

Joe G.

Technical Analyst II

Utilities

Mid-Market (51-1000 emp.)

4/30/2018

"TestComplete helps you get where you need to be"

5/5

What do you like best about TestComplete?

We are a small group, so when SmartBear hosts a free training webinar, we are all over it. It is the small, bonus added things like this that make TestComplete what it is. TestComplete makes it easy for those with programming knowledge to write scripting tests, but at the same time allows users with no programming knowledge to use the on-screen recording. TestComplete is one of the best automated testing options on the market today and versatile yet easy enough to use right out of the box. Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

Being a small group, learning the tool is not particularly easy. Watching the video tutorials and going through the practice exercises doesn't always carryover into the production side of things. Review collected by and hosted on G2.com.

Recommendations to others considering TestComplete:

I would highly recommend TestComplete to anyone who is looking for automated testing. In my opinion, TestComplete is one of the best automated testing options on the market today and versatile yet easy enough to use right out of the box. Review collected by and hosted on G2.com.

What problems is TestComplete solving and how is that benefiting you?

Trying to implement more and better testing practices in our company is what we are trying to solve with TestComplete. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad

Mid-Market (51-1000 emp.)

3/19/2019

"I have been working with automation tools since 2012 and TestComplete is the best tool"

5/5

What do you like best about TestComplete?

I love the new feature called Intelligent fix, and the fact that it very easy to reuse testscripts. Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

Its still a little bit slow when it cant find the right attribute. Edit a name mapping take also sometimes several minutes before I get the edit properties page. Review collected by and hosted on G2.com.

Response from Prashant Mohan of TestComplete

edit

Hi, I'm Prashant Mohan from the TestComplete product management team. In TestComplete v14, we've significantly improved our identification algorithms to find object properties quickly. Could you please give the latest version a try?

Verified User in Retail

Mid-Market (51-1000 emp.)

3/12/2019

"The documentation is very scattered, so it is difficult to find specific examples"

4/5

What do you like best about TestComplete?

Automated testing and integration with Jira. Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

I have not been able to generate an executive report Review collected by and hosted on G2.com.

Alex G.

Senior Quality Assurance Engineer

Restaurants

Mid-Market (51-1000 emp.)

4/17/2018

"Test Complete - Easy to Use and Feature Rich"

5/5

What do you like best about TestComplete?

I love how you can screen capture to create scripts but then simply modify the commands that are created for these screen captures to customize your scripts. I love how easy it is to debug scripts that fail in the Keyword Test Log by matching the expected and Actual images, and by clicking on an error in the log and having it take you to the line in the script where the error occurred.

I also like how TestComplete organizes your scripts and makes it easy to run test suites of scripts. This has been an invaluable tool and reducing the amount of manual time I have to spend on regression testing and freeing up time to do new development testing. Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

So far, there isn't anything about Test Complete that I don't like. The handful of issues I've encountered have been quickly and effectively remedied by their knowledgeable support staff. The only real issue is that the free training sessions they provide could be a little more low level and detailed. Review collected by and hosted on G2.com.

Recommendations to others considering TestComplete:

We evaluated a lot of Automation software packages, but Test Complete is the one that made sense from the beginning. Each time we spoke to representatives from other automation companies, we kept going asking the same question. Is this as good as TestComplete? The answer was always a resounding 'No'. TestComplete was the standard we used to judge other Automation software, so it only made sense that this was the package we chose. Each day I use it, I'm reminded how we made the right choice. Review collected by and hosted on G2.com.

What problems is TestComplete solving and how is that benefiting you?

I've been primarily focused on testing a POS using TestComplete and have been able to reduce the amount of time I have to run hands on regression testing. The automation tool is so robust that it even exposed a flaw in the amount of load the POS can handle. Review collected by and hosted on G2.com.

Heath H.

Lead Automation Engineer

Mid-Market (51-1000 emp.)

4/11/2018

"Excellent tool with tremendous flexibility"

5/5

What do you like best about TestComplete?

TestComplete is well-organized and presented, and very accessible. It allows tests to be written in several languages and written as keyword tests which require no coding. The object repository is extremely flexible and powerful yet easy to use. Distributed testing is powerful and inexpensive to implement with the TestExecute add-on or use of CrossBrowserTesting add-on feature. Build or buy? My choice is buy when there's a tool like TestComplete available at a reasonable cost. Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

There are occasions when writing tests when TestComplete seems to lose its "handle" on some objects and can't recognize them until TestComplete is restarted -- I haven't seen this when running tests, only occasionally during the development process. Also, the Python editor is very capable, but also rather slow, especially when trying to step through code while debugging. Review collected by and hosted on G2.com.

Recommendations to others considering TestComplete:

Get comfortable with the object repository. It is more powerful, flexible, and maintainable than coded object recognition. Also, spend the money for at least one floating license -- it will serve you well when trying to troubleshoot failing scripts on different environments. Review collected by and hosted on G2.com.

What problems is TestComplete solving and how is that benefiting you?

Our cybersecurity product is very broad and very deep, employing a web application, a server application, and headless agents on each workstation. TestComplete allows us to test each of these from within the same tests including communication dependencies between the web app and server as well as the agent and server. With every build through Jenkins, it runs through an automated smoke test to ensure basic functionality is still working. We also use full regression tests weekly, and more often nearing customer releases. Review collected by and hosted on G2.com.