TestComplete Reviews & Product Details

TestComplete is a powerful automated GUI testing tool for mobile, web, and desktop applications. Create accurate and repeatable automated tests across multiple devices, platforms, and environments quickly and easily – whether you are a complete beginner or an experienced automation engineer. When testing today’s modern applications, it’s important that your tools are as agile and flexible as possible. TestComplete enables teams to script in multiple languages including JavaScript, VBScript, and Python, or build complex tests via record and replay capabilities. The tool comes with out-of-the-box integrations with CI/CD tools like Jenkins and Jira, popular open source frameworks and tools like Selenium and SoapUI, as well as native support for BDD. By giving you the ability to run tests in parallel across 1500+ remote test environments, including browsers, operating systems, and devices,TestComplete can significantly increase your test coverage and delivery speed - ultimately helping save costs. The tool's object recognition engine is now also supported by artificial intelligence, which enables you to detect and test the elements of any GUI, including PDFs and charts, as well as mainframe and SAP applications. Under pressure to increase quality in faster release cycles? With TestComplete, no problem.

Seller

SmartBear

Discussions

TestComplete Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Emily Duquette

Pricing

Pricing provided by TestComplete.

Basic

$1,210.00

per_user Per Year

View More Pricing Information

Top-Rated Alternatives

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User Insights

Average based on 96 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Year

TestComplete Integrations

(6)

Integration information sourced from real user reviews.

TestComplete Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is TestComplete, and what problem is it built to solve?

TestComplete is an automated software-testing tool for creating and running functional, UI, and regression tests. Teams use it across desktop, web, and mobile applications to reduce repetitive manual testing and catch defects as software changes.

What languages does TestComplete support?

TestComplete supports 1 language: English.

What company sizes and industries is TestComplete the best fit for?

TestComplete is used by positive reviewers in small, mid-sized, and enterprise organizations, with the strongest industry presence in software and IT services. The segments that appear most often include:

Company size — Mid-market: Organizations with 51–1,000 employees.
Company size — Enterprise: Organizations with more than 1,000 employees.
Company size — Small business: Organizations with 50 or fewer employees.
Industry — Computer software: Software companies using the product for application and regression testing.
Industry — Information technology and services: IT organizations applying it to varied testing and automation needs.

How long does it take to implement TestComplete across a team?

Implementation timelines vary with the project, but one to three months is the most commonly reported range. Other reported timelines include under a month and three to six months.

What customer support options does TestComplete provide, and how do users find the overall support experience?

TestComplete support is available through a knowledge base, email/help desk, and FAQs or a forum. The experience is mixed: users value knowledgeable, responsive help and community resources, while others have found support slow or ineffective, particularly when resolving complex issues.

What features or capabilities could make TestComplete even more useful?

TestComplete could be more useful with improvements that make test creation and day-to-day maintenance more predictable. Commonly requested areas include:

Make object recognition and name mapping more robust and easier to manage, especially for dynamic controls and complex grids.
Improve stability and responsiveness during test runs, editing, and debugging.
Provide more flexible reporting and clearer visibility into test progress, results, and logs.
Make documentation and practical examples easier to follow for common workflows.

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Renato Vicente S.

Analista de Automação de software

Mid-Market (51-1000 emp.)

3/12/2019

"Very good tool to perform software automation"

4/5

What do you like best about TestComplete?

The OCR option is very useful for reading GRID. Can create python scripts. The performance of automated testing is very good with version 12 of TestComplete. Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

Using python's external libraries is very complicated, for example I need to use the lxml library with etree and interpreter error occurs on second use. There are some moments that the TestComplete hangs and we have to restart the machine. Review collected by and hosted on G2.com.

Recommendations to others considering TestComplete:

Use the OCR option to map the hard elements to get the attributes Review collected by and hosted on G2.com.

What problems is TestComplete solving and how is that benefiting you?

Today we are able to automate our system that is in vb6 and with this improving the validations. The quality of automated testing has increased significantly. We improved the performance of the automated tests by 30% with TestComplete and many screen elements that could not be automated, today thanks to the option to map with OCR. Review collected by and hosted on G2.com.

Subbu V.

Senior Automation Analyst

Enterprise (> 1000 emp.)

11/22/2018

"Reliable test automation tool that works"

4/5

What do you like best about TestComplete?

We have been using TestComplete as our test automation tool for a number of years now. The tool has a good spread of features (not bundled up with everything that you possibly don't need) and has proven to be reliable in our environment. We only use the desktop module as most of our products-in-test are desktop or standalone applications so I really can't comment on the web and mobile modules. We also have found TestComplete to integrate well with other tools especially TFS and Jenkins which is a bonus for us - key enabler in our continuous integration process. Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

In terms of the product, not much - navigation and options could be better but this is a minor point. Object recognition is patchy at places but this is a general issue with all the test automation tools out there. One final thing - the pricing has been gradually going up over the last few years but I would prefer this not to be too high until we are priced out from renewing our licences! Review collected by and hosted on G2.com.

What problems is TestComplete solving and how is that benefiting you?

We use TestComplete/TestExecute to develop test automation and also to run the tests automatically by integrating to our build process system. This gives us the advantage of continuous integration - identifying issues early and providing feedback to development team. We are also reducing the manual testing effort by having tests automated early in the development lifecycle - this frees up resources to work on other critical tasks/projects. Review collected by and hosted on G2.com.

Response from Prashant Mohan of TestComplete

edit

Hi Subbu,

Thank you for your review. My name is Prashant, and I am the Product Manager for TestComplete.

In v12.6, we made a few enhancements to our namemapping feature that allows you to solve for object not found errors quickly and help you maintain your repository efficiently. Have a look here: https://support.smartbear.com/testcomplete/docs/general-info/version-history/features-added-to-ver-12-60.html#improved-name-mapping. Here are a few other ways to solve object not found errors: https://support.smartbear.com/testcomplete/docs/testing-with/running/handling-errors/object-not-found/index.html.

Additionally, in v14.0 we streamlined the namemapping algorithm to help find objects faster and more reliably.

Once again, thank you for your review and we're glad you find value in TestComplete.

Prashant

Product Manager, SmartBear

Verified User in Computer Software

Small-Business (50 or fewer emp.)

3/14/2019

"Test complete catches breaking changes"

4/5

What do you like best about TestComplete?

My favourite feature of test complete is the automatic recording of tests as you are navigating around an application. These can easily be edited and changed when making changes to an application Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

Test complete is great for winforms apps, but it can struggle with ASP.net applications using DevExpress controls. We have found a lot of manual scripting is required for these types of apps whereas Winforms is quite easy. Review collected by and hosted on G2.com.

Recommendations to others considering TestComplete:

If you are doing winforms testing this is a great product, its quite expensive but could potentially replace employing a dedicated tester once enough test coverage has been implemented Review collected by and hosted on G2.com.

What problems is TestComplete solving and how is that benefiting you?

We are running automated testing on products after changes have been made to do end to end testing for each new release Review collected by and hosted on G2.com.

Andrew P.

Software Test Lead

Enterprise (> 1000 emp.)

3/19/2019

"Current user of the Test Complete Desktop application"

5/5

What do you like best about TestComplete?

I liked the flexibility of recording of the test and then converting it into a script. Lots of ready out-of-the-box functionality Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

Delphi grid support could be better, as well as having better solutions for running in headless mode Review collected by and hosted on G2.com.

Recommendations to others considering TestComplete:

When evaluating this product - get a demo, build a prototype against some of the problem areas that you face. If that works out - maybe this is for you :) Review collected by and hosted on G2.com.

What problems is TestComplete solving and how is that benefiting you?

Converting tests from WinRunner into something more modern Review collected by and hosted on G2.com.

Verified User in Consumer Services

Mid-Market (51-1000 emp.)

3/12/2019

"Review Test Complete Application"

3/5

What do you like best about TestComplete?

The simplicity of the product and that it offers recording as well as allowing a user to progress and actually as you gain experience then you can become a scripting and coding QA person. This allows for flexibility and expansion of individual skill sets. Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

The hardest hurdle we have to overcome is working with our non-window application such as dll once an exe file has been converted. You cannot simply record over the application but rather you need to be more of an expert in coding to get Test Complete to achieve the tests needed for non-web applications. We also wish that for Mobile IOS prod version or provisioning files we could use these but each time we do they say they are not permitted. Production testing using IOS is a huge component to our needs and we cannot fulfill this now with Test Complete. Review collected by and hosted on G2.com.

Verified User in Capital Markets

Enterprise (> 1000 emp.)

3/12/2019

"TestComplete Review at Financial Firm"

5/5

What do you like best about TestComplete?

1. Their support model is fantastic. I get a response within 24 hours with over a 90% success rate in solving the problem.

2. TestComplete enabled and empowered us to develop an organization wide framework for Desktop and Web Automation. Especially for .NET applications that are hard to recognize with other tools like UFT or Tosca, TestComplete outshines them in terms of object recognition. Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

1. It can be a tad bit slow in object recognition and on some machines it gets stuck when drilling down to certain objects.

2. It needs to evolve to be more dev friendly. Review collected by and hosted on G2.com.

Recommendations to others considering TestComplete:

Inexpensive in comparison to other firms, quality support, ability to scale is quite high. Review collected by and hosted on G2.com.

What problems is TestComplete solving and how is that benefiting you?

TestComplete has solved the problem of standardizing automation within my organization. Everyone is on a standard product, talking the same framework. The organization has over 35k tests automated within 4 years. Review collected by and hosted on G2.com.

Verified User in Industrial Automation

Small-Business (50 or fewer emp.)

11/20/2019

"Powerful test automation solution for WPF apps"

5/5

What do you like best about TestComplete?

WPF support. Control recognition Results Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

Nothing in particular. No issues observed Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing

Mid-Market (51-1000 emp.)

3/13/2019

"Easy to use and powerful"

5/5

What do you like best about TestComplete?

I love how easy and simple it is to pick up as well as how versatile it is for me to use with different applications. I was able to make it interact with custom tools as well as standard tools. I was also about to get other team members trained on the tool and have multiple people work on tests. Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

I dislike very little about TestComplete, for the most part I have no complaints. Review collected by and hosted on G2.com.

Recommendations to others considering TestComplete:

If you are looking for an easy system to implement for regression or devops testing this tool works well. Review collected by and hosted on G2.com.

What problems is TestComplete solving and how is that benefiting you?

We have been able to automate more on the devops side of our business, which has saved a lot more time. By doing testing as we go with this tool we are able to save more time on bugs later on. Review collected by and hosted on G2.com.

Jonata L.

Devops Engineer

Mid-Market (51-1000 emp.)

3/12/2019

"Easy, simple and most important, useful."

5/5

What do you like best about TestComplete?

The possibility to map all the Delphi components and call it by script. Easy to understand and start creating tests. The documentation to start learning is good too. Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

Don't know yet! Didn't find a problem at all. We are still trying to make developers start using it. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Enterprise (> 1000 emp.)

3/12/2019

"Products are indispensable and self service support is effective."

4/5

What do you like best about TestComplete?

I am an account admin and do the purchasing for my company. I am easily able to select what I need and make the purchase. I also like the fact that as users churn I am able to self service license activation from the licensing portal. Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

I am not a fan of the assisted support or my particular account manager. Support was ineffective for my needs until after a challenging discussion with my account manager. Review collected by and hosted on G2.com.

Recommendations to others considering TestComplete:

From an administration standpoint this is fairly straight forward. Make sure you understand the difference in functionality, cost and requirements between node locked & floating licenses. Review collected by and hosted on G2.com.

What problems is TestComplete solving and how is that benefiting you?

The benefit for us using TestComplete is the fact that all our automated testing can be run after hours and the test results/logs are waiting for the team once they arrive the next day. Review collected by and hosted on G2.com.