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Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

13 months

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TestComplete Reviews (97)

Reviews

TestComplete Reviews (97)

4.2
97 reviews

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RS
Analista de Automação de software
Mid-Market (51-1000 emp.)
"Very good tool to perform software automation"
What do you like best about TestComplete?

The OCR option is very useful for reading GRID.

Can create python scripts.

The performance of automated testing is very good with version 12 of TestComplete. Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

Using python's external libraries is very complicated, for example I need to use the lxml library with etree and interpreter error occurs on second use.

There are some moments that the TestComplete hangs and we have to restart the machine. Review collected by and hosted on G2.com.

SV
Senior Automation Analyst
Enterprise (> 1000 emp.)
"Reliable test automation tool that works"
What do you like best about TestComplete?

We have been using TestComplete as our test automation tool for a number of years now. The tool has a good spread of features (not bundled up with everything that you possibly don't need) and has proven to be reliable in our environment. We only use the desktop module as most of our products-in-test are desktop or standalone applications so I really can't comment on the web and mobile modules. We also have found TestComplete to integrate well with other tools especially TFS and Jenkins which is a bonus for us - key enabler in our continuous integration process. Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

In terms of the product, not much - navigation and options could be better but this is a minor point. Object recognition is patchy at places but this is a general issue with all the test automation tools out there. One final thing - the pricing has been gradually going up over the last few years but I would prefer this not to be too high until we are priced out from renewing our licences! Review collected by and hosted on G2.com.

Response from Prashant Mohan of TestComplete

Hi Subbu,

Thank you for your review. My name is Prashant, and I am the Product Manager for TestComplete.

In v12.6, we made a few enhancements to our namemapping feature that allows you to solve for object not found errors quickly and help you maintain your repository efficiently. Have a look here: https://support.smartbear.com/testcomplete/docs/general-info/version-history/features-added-to-ver-12-60.html#improved-name-mapping. Here are a few other ways to solve object not found errors: https://support.smartbear.com/testcomplete/docs/testing-with/running/handling-errors/object-not-found/index.html.

Additionally, in v14.0 we streamlined the namemapping algorithm to help find objects faster and more reliably.

Once again, thank you for your review and we're glad you find value in TestComplete.

Prashant

Product Manager, SmartBear

Verified User in Computer Software
UC
Small-Business (50 or fewer emp.)
"Test complete catches breaking changes"
What do you like best about TestComplete?

My favourite feature of test complete is the automatic recording of tests as you are navigating around an application. These can easily be edited and changed when making changes to an application Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

Test complete is great for winforms apps, but it can struggle with ASP.net applications using DevExpress controls. We have found a lot of manual scripting is required for these types of apps whereas Winforms is quite easy. Review collected by and hosted on G2.com.

Andrew P.
AP
Software Test Lead
Enterprise (> 1000 emp.)
"Current user of the Test Complete Desktop application"
What do you like best about TestComplete?

I liked the flexibility of recording of the test and then converting it into a script. Lots of ready out-of-the-box functionality Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

Delphi grid support could be better, as well as having better solutions for running in headless mode Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Mid-Market (51-1000 emp.)
"Review Test Complete Application "
What do you like best about TestComplete?

The simplicity of the product and that is offer recording as well as allowing a user to progress and actually as you gain experience then you can become a scripting and coding QA person. This allows for flexibility and expansion of individual skills sets. Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

The hardest hurdle we have to overcome is working with out non-window application such as dll once a exe file has been converted. You can not simply record over the application but rather you need to be more of an expert in coding to get Test Complete to achieve the tests needed for non-web applications.

We also wish that for Mobile IOS prod version or provisioning files we could use these but each time we do they say they are not permitted. Production testing using IOS is a huge component to our needs and we cannot fulfill this now with Test Complete. Review collected by and hosted on G2.com.

Verified User in Capital Markets
UC
Enterprise (> 1000 emp.)
"TestComplete Review at Financial FIrm"
What do you like best about TestComplete?

1. Their support model is fantastic. I get a response within 24 hours with over a 90% success rate in solving the problem.

2. TestComplete enabled and empowered us to develop an organization wide framework for Desktop and Web Automation. Especially for .NET applications that are hard to recognize with other tools like UFT or Tosca, TestComplete outshines them in terms of object recognition. Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

1. It can be a tad bit slow in object recognition and on some machines it gets stuck when drilling down to certain objects.

2. It needs to evolve to be more dev friendly. Review collected by and hosted on G2.com.

Verified User in Industrial Automation
UI
Small-Business (50 or fewer emp.)
"Powerful test automation solution for WPF apps"
What do you like best about TestComplete?

WPF support.

Control recognition

Results Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

Nothing in particular.

No issues observed Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Mid-Market (51-1000 emp.)
"Easy to use and powerful"
What do you like best about TestComplete?

I love how easy and simple it is to pick up as well as how versatile it is for me to use with different applications. I was able to make it interact with custom tools as well as standard tools. I was also about to to get other team members trained on the tool and have multiple people work on tests. Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

I dislike very little about TestComplete, for the most part I have no complaints. Review collected by and hosted on G2.com.

JL
Devops Engineer
Mid-Market (51-1000 emp.)
"Easy, simple and most important, useful."
What do you like best about TestComplete?

The possibility to map all the delphi components and call it by script.

Easy to understand and start creating tests.

The documentation to start learning is good too. Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

Don't know yet! Didn't find a problem at all.

We are still trying to make developers start using it. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Enterprise (> 1000 emp.)
"Products are indispensable and self service support is effective. "
What do you like best about TestComplete?

I am an account admin and do the purchasing for my company. I am easily able to select what I need and make the purchase. I also like the fact that as users churn I am able to self service license activation from the licensing portal. Review collected by and hosted on G2.com.

What do you dislike about TestComplete?

I am not a fan of the assisted support or my particular account manager. Support was ineffective for my needs until after a challenging discussion with my account manager. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

13 months

Average Discount

9%

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