TestComplete Reviews & Product Details

Overall, TestComplete is a good tool, although name mapping has issues. Review collected by and hosted on G2.com.

This review relates to how SmartBear account management handled a significant name mapping bug introduced in a release that was not resolved for 5 months and prevented my company from using the tool. Initially, technical support was very responsive and over 2 weeks, they were able to replicate the name mapping issue and determine that they had released a bug. Over the next 4 months our test backlog grew and our inability to use TestComplet damaged our ability to release stable software. After the bug was finally fixed, I asked account management to extend our license by 5 months, the amount of time we were unable to use their software. Seems reasonable to me! SmartBear refused and essentially flipped us off. SmartBear seems to know that once you start using their product, the effort it would take to retool with different software is probably not cost effective. Review collected by and hosted on G2.com.

It was an inexpensive automated testing tool that worked decent. Review collected by and hosted on G2.com.

I was working with the support team to resolve a long-standing issue we had that we had just never taken the time to figure out. The support team told me I had to upgrade to the latest version. I had recently renewed my license so upgrading was not a big deal, or so I thought... Smart bear had changed my licensing so that it would no longer work on virtual machines. We had to purchase the more expensive floating user licenses in order to use virtual machines. They wanted over $12,000 to purchase floating user licenses. I was promised they would help me to find a resolution that worked for everyone, but in the end their solution was for me to spend the extra money. I wasn't willing to pay the extra $12,000 for a piece of software that wasn't working for me. I requested a refund on my last renewal. I can't use the licenses because they won't work on virtual machines and all of our testing is done on virtual machines, they denied my refund request. When I asked for an explanation as to why the refund was denied they said: "It is our responsibility to provide the software when purchased, not to ensure usage." Essentially, they don't care if I can use the software or not, they just care that I paid for it. Review collected by and hosted on G2.com.

This is perfect tool for automation. It allows you to develop automated tests for all the other kinds of web applications. I like this tool because of its user-friendly interface which allows you to work hours and hours. I have great experience with this product where I have used it for testing the web applications without any hesitation. I like this product very much because of its functionality and performance which is awesome. I have used this product in my last company. When I was a junior developer, I used this product. Review collected by and hosted on G2.com.

Till now I did not find any dislike but the main thing is the cost where the cost is more. This product we have to buy only for individual users only and only one license is allocated to the user. Review collected by and hosted on G2.com.

I like this tool because of the scriptless records and replay or keyword-driven tests for easily creating automated UI tests. If you record your test once, you can play them back across a wide range of desktop, web, and mobile applications, which I have used in the last company. I like this product because of its high performance. Review collected by and hosted on G2.com.

Till now I did not find any dislike, but one thing is the cost; the cost is more for individual users we need to buy. Review collected by and hosted on G2.com.

I like this tool because as we can run this product on ms windows,web,android and the iOS applications this product has the larger performance and the high functionality testing. We have to use this product because of it is very fast and easy to create,maintain and execute the functional tests across the desktop web, and the mobile applications.using this we can increase the test coverage and ensure the high quality software. Review collected by and hosted on G2.com.

Till now I did not found any dislike but the main is cost that the cost is high for individual users we used to but this product Review collected by and hosted on G2.com.

TestComplete brings more focus to the development department. Programmers need to be mindful of how changes in object labeling impact automated testing. TestComplete can be used for different types of testing across divisions within our companies. Review collected by and hosted on G2.com.

It'd be awesome if buttons and menus were understood more robustly and we didn't have to look for workarounds. Review collected by and hosted on G2.com.

Ability to quickly record GUI interactions is one of my favorite features. The tool is very intuitive and easy to adapt and use. I was able to fully automate a critical GUI flow in less than a week! Review collected by and hosted on G2.com.

It's very likely the tool support this but I was unable to setup test looping for groups. E.g. Test A, Test B, Test C. Now loop 3 times --> Test A, Test A, Test A, Test B, Test B, Test B, Test C, Test C, Test C... this works but want I need is to execute A, B, C than A, B, C and A, B, C. Currently, with grouping I'm unable to achieve the last example. Review collected by and hosted on G2.com.

Not having real coding background, TestComplete click and record was an immediate hit with my team. Setup is quick and painless and the interface is easy to use. Each tester could get the basics up and running within an hour of playing around with the system. Price wise, at least compared to local options (South Africa) TestComplete is priced very well. Review collected by and hosted on G2.com.

There are Artificial Intelligence auto update of specific test input which I'm not seeing but I'm writing that off due to being new to TestComplete and our inexperience and will definitely make use of the Community and help desk if I still experience this in the future Review collected by and hosted on G2.com.

TestComplete is an automated test management tool which helps to increase efficiency and reduce the cost of the testing process. It's very easy-to-use interface helps QA teams to implement an automation solution in very less amount of time. Review collected by and hosted on G2.com.

This software is excellent and I have no doubts using it. Review collected by and hosted on G2.com.

If you need to put something together fairly quickly TestComplete allows you to do that. Using the recording feature saves a ton of time. If you are looking to get more complex with your tests there are a lot of advanced features available.

The support is wonderful and the documentation that they have is insane (in a good way).

The reports generated are very helpful and it's great that I can implement TestComplete right into our workflow. Review collected by and hosted on G2.com.

Wish there was the ability to see what objects I have created checks (assertions) for. Also, it would be great if there was somewhere on the support site with a list of scripts that have been made for different situations. More examples and scenarios would be nice as well. Review collected by and hosted on G2.com.