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Tencent RTC

By Tencent

4.5 out of 5 stars

How would you rate your experience with Tencent RTC?

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Tencent RTC Reviews & Product Details

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Tencent RTC Reviews (21)

Reviews

Tencent RTC Reviews (21)

4.5
21 reviews

Pros & Cons

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Jaya prakash P.
JP
Project Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"Tencent RTC review"
What do you like best about Tencent RTC?

What's most impressive is the Ease of Implementation and the quality of their developer documentation. I was part of a team building a prototype for an educational app that needed a live video tutoring feature. I was able to integrate their SDK and get a basic, high-quality one-on-one video call working in our test app in less than a day. For something as complex as real-time video, their clear code samples and step-by-step guides made the process incredibly fast and efficient. Review collected by and hosted on G2.com.

What do you dislike about Tencent RTC?

The only area I found slightly difficult was the pricing model. While the free tier is very generous for development and testing, it was hard to calculate the estimated cost for a full-scale production launch. The cost depends on many factors like video resolution and geographic regions, and the documentation for pricing wasn't as clear as the technical guides. Our project lead had to schedule a call with their sales team to get a proper estimate, which added a small delay to our planning Review collected by and hosted on G2.com.

Voggu A.
VA
Ads Quality Rater
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
Guest users or non-business users of the software, not included in G2 scores.
"Reliable and seamless real-time communication solution"
What do you like best about Tencent RTC?

Tencent RTC offers excellent ease of use and ease of implementation, making it quick to get started. It delivers high-quality audio and video performance with minimal latency, which is very helpful for remote meetings and collaborations. The platform provides a good number of features, and its ease of integration with existing systems makes it suitable for both small and large organizations. High frequency of use. Review collected by and hosted on G2.com.

What do you dislike about Tencent RTC?

While the performance is strong, the customer support could be more responsive, especially for international users. The documentation is detailed but sometimes too technical for beginners. Additionally, adding a few more advanced collaboration features would make the platform even more competitive. Review collected by and hosted on G2.com.

Cristian C.
CC
Administrador
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Stable and reliable real-time communication platform"
What do you like best about Tencent RTC?

Tencent RTC provides excellent audio and video quality with very low latency. I appreciate its reliability for real-time communication, even when handling large-scale meetings or events. The platform is developer-friendly, offering strong SDKs and APIs for integration, which makes it flexible for different business use cases. Review collected by and hosted on G2.com.

What do you dislike about Tencent RTC?

While the platform is very strong technically, the documentation and onboarding process could be improved for non-technical users. More built-in collaboration features would also make it easier for teams to adopt without requiring custom development. Review collected by and hosted on G2.com.

Genile B.
GB
Customer Support Tier 3
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Really Great Customer Support!"
What do you like best about Tencent RTC?

Had to reach out about a conferencing issue and my representative was knowledgeable, polite, helpful and patient after I told her what I needed help with. She walked me through steps and we did some troubleshooting and she got me where I needed to be in about 10 minutes. She was concise and gave clear instructions, so I was able to get back to the things I needed to do. I appreciate how she made the ease of use simplified for me and went over some other features that I was not aware of. I would certainly reach out again if I run into any other issues. Review collected by and hosted on G2.com.

What do you dislike about Tencent RTC?

I did not run into anything that would warrant me to say something I disliked. Review collected by and hosted on G2.com.

Victoria D.
VD
"Ease of Sharing Platforms, Initially Complex"
What do you like best about Tencent RTC?

I like that Tencent RTC allows me to share across many platforms compared to other applications. This has been a great benefit for me, as before with other apps I didn't have this capability. Although at first I had difficulties understanding how to set it up, thanks to the help of a friend who explained its features to me, the setup became easier. The user experience has significantly improved in terms of the possibility of integration with various platforms, which I hadn't experienced with other options. Review collected by and hosted on G2.com.

What do you dislike about Tencent RTC?

The initial setup of Tencent RTC was challenging as I didn't understand much at first. Review collected by and hosted on G2.com.

Verified User in Computer Games
GC
Small-Business (50 or fewer emp.)
"Easy Integration and Low Latency Make Tencent RTC Stand Out"
What do you like best about Tencent RTC?

Tencent RTC is easy to integrate. They have tons of examples with video demo. Moreover it operates with really low latency on video calls. typically under 300ms. That is really cool which out performs most of the other products.SDK support is really helpful which explains step by step integration irrespective of which language or platform your use Review collected by and hosted on G2.com.

What do you dislike about Tencent RTC?

When you want to host it nearer to US and Europe region, it slightly lags in latency.While it has lost of examples and SDKs, some are not really updated which makes us to find the missing piece. Review collected by and hosted on G2.com.

Aliyah P.
AP
Nanny
"Effortless Organization with Powerful AI Features"
What do you like best about Tencent RTC?

I like how easy Tencent RTC is to use. I enjoy the app's overall layout, which makes my experience pleasant. The spelling and AI features are particularly beneficial as they save time when I am organizing my files and folders. The setup process was very easy, which made the transition to using Tencent RTC smooth and hassle-free. The combination of all these elements makes Tencent RTC an indispensable tool for me. Review collected by and hosted on G2.com.

What do you dislike about Tencent RTC?

The overall app logo seems a bit outdated. Review collected by and hosted on G2.com.

Verified User in Education Management
GE
Mid-Market (51-1000 emp.)
"Very useful for Meetings"
What do you like best about Tencent RTC?

Audio and Video Communication allows learners and trainers to interact more effectively, helping to recreate a classroom-like atmosphere no matter where participants are located. Live Streaming delivers sessions in real time, which encourages active engagement and helps everyone stay connected throughout the lesson. Furthermore, Real-Time Messaging provides instant feedback, enables quick doubt clarification, and supports smooth interaction, all of which contribute to a more engaging, collaborative, and productive learning experience. Review collected by and hosted on G2.com.

What do you dislike about Tencent RTC?

At times, using an older software device can make things more challenging. Review collected by and hosted on G2.com.

Shahrukh k.
SK
support advisor
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Amazing"
What do you like best about Tencent RTC?

It ensures real-time interaction with minimal delays, which is essential for live-streaming, gaming, and video conferencing applications. Review collected by and hosted on G2.com.

What do you dislike about Tencent RTC?

Nothing to dislike everything is great :) Review collected by and hosted on G2.com.

Ekrem Tuğgen D.
ED
Senior Mobile Marketing Operation Manager
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Excellent Performance and Integration, But Onboarding Needs Improvement"
What do you like best about Tencent RTC?

What I like best about Tencent RTC is its low latency and high-quality audio/video performance. It's also easy to integrate and works reliably across platforms. Review collected by and hosted on G2.com.

What do you dislike about Tencent RTC?

The documentation and onboarding can be quite technical and harder to follow, especially for non‑developers. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Tencent RTC.

Call

Free Trial
Per Month

RTC Engine

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Per Month

Data Monitoring

Free Trial
Per Month