It allows me to lose my mind a little less while tracking a million different spreadsheets for my clients. Everything is now online so I can access it anywhere. Tax.com will pull the numbers directly from my other accounting software so I'm not having my employees copy information manually and make errors doing the math. It gets the job done without requiring me to call my IT person to repair my computer every week. Review collected by and hosted on G2.com.
The cost of each return adds up quickly and it pisses me off. You think it's affordable until you've got a bill to pay to the government in April. Customer service is almost non-existent if/when you're unable to figure something out. They seem completely clueless as to how a tax form works. Trying to locate where to click for specific State election forms is an absolute nightmare. There is one button that is buried so far down that you'll need to scroll for what feels like hours to try to find it. Review collected by and hosted on G2.com.