Tacton Reviews

The best thing about Tacton CPQ is fact, that we can improve company sales engineering process. We can eliminate order errors and improve connection between sales and manufacturing. Selling buses is challenging process, beacuse of complexity of our product. This software is making this process easier and faster. We also admire the fact, that quotation process is faster than ever before. Tacton CPQ is fully customizable software, that allows us to achieve our goals and meet business needs.

High-level entry for administration of the software (TCStudio, Administration Panel, Creating templates - Docgen). The documentation for the API and other technical aspects, should be more explained. Technical documentation of this software should be provided. What is more, after each release of Tacton, it would be added value to our programmers, that they will receive changelog of backend changes (added classes, methods, etc.). Tacton developers should also consider, to start making webinars, that teach end users, about basic operations, that are available in this software.

Try out this software, and you will never go back to the traditional quotation and product configuring process.

Rule-based configurator resolves problem of technical errors at the stage of selling the product. Additional benefits are: improving company sales engineering process, faster quotation process, user-friendly environment for variety of our employees helps them to fully understand sales-production cooperation in our company, applying Tacton CPQ solution also increased our customer satisfaction with sales process.

The way to specify configuration models is very elegant and powerful in the sense that simple models can control very complex configurations. Although constraint rules is a significant part of it, it is more than that. It is the entire concept of how to build products through the model.

When used through Tacton CPQ, there are significant user interface and reporting limitations. Also, more than an actual dislike, is the fact that it is not trivial to understand the way the software works. Its elegance resides in the the particular way it works, which I have found challenging for people to understand at first.

It is critical that you have an experienced partner doing the core of the first implementation. You need to have a very fluid discussion with the implementation partner as it won't be easy for you to grasp at first the details of the model being developed.

Tacton is allowing us to elevate the conversation our salespeople have with customers and prospects. It allows or reps to spend more time on the business issues than on the technical details of the configuration. It also helps us speed up the process of producing quotes, reduce mistakes in the ordering process and significantly reduce the level of effort in the audit processes we have in place to prevent those issues.

We were able to train 40 trend setters in our organization how to make their own minimum configurator. When the business understood a concept, it was already hot. Excel integration is good suite for business, new technology stack is perfect for IT. Good knowledge base make also the diference

Currently CPQ is intended more for CTO companies. There is tremendous need on market for customisation and ETO processes. ETO does not alway mean a change, sometimes customer and sales people need to provide additional information to the company. Very proffitable will be also change management according to CMII standard.

Touch it, ask for creating tire configurator on hands on workshop.

Product Configuration Lifecycle through the contract, meaning that even late changes to configuration are incorporated and reflected in specification

The team we are working with currently is very qualified, we have been working with them for a while and they know our business needs and really try to fulfill all of our requirements. Even thouh the CPQ has a lot of limitations, out Tacton team always tries to find a workaround. We also have a very good working environment. We hope we can keep it as we had difficulties in the past trying to adjust, either to the PM or to the consultants.

I was expecting a lot more from the tool. I think in the begining Tacton offered us a lot more than the tool can actually do and it's very frustrating. Some functionalities that we thought were existing in the CPQ are not there and are not even being considered in the roadmap, so constantly we need to spend a lot of money trying to fnd workarounds for functionalities that for our company were a MUST from the beginning.

We have also experienced some dificulties with some of the consultants as they don't really know how the CPQ works so we have noticed this is very inefficient. I also believe this is being solved as we advance in the project and as the consultants acquire more exprience. Also if Tacton tries to keep the more experienced consultants (we lost the 2 best consultants we had because they left to other companies).

I would say, be very clear with what the business/technical side is requesting frim the beginning, have a very detailed defining phase.

Get information about the product and what it can deliver, not only from the Tacton sales people but try to find similar cases that you can compare your company to.

Be aware of the product limitations, it might be a headache or a very helpfull tool depending on what you are aiming for.

Try to document everything, have daily or bi-weekly meetings, work very closely with the PM, if you have a good one is very helpful.

We required a configurator that could support our sales force in the sales process starting with the opportunity until the manufacturing of complex products. We needed a tool that could support multiple products in multiple legal entities, countries and factories (this is currently not solved but this was the initial idea)..

Even though we have crossed into multiple limitations, we have found a way to work with it. I also see that other companies are using it successfully which is a relief. I think we are on our way to find a suitable solution.

Keeping the future business needs, the Tacton CPQ and related products are being enhanced consistently.

Also to easy of maintenance and very agile approach.

Many versions are affecting the existing product models to validate. Sometime gives strange results.

It is also very big efforts to migrate from old system to Tacton CPQ.

Consider Tacton as part of strategy to sustain and develop the business

We are trying to stabilize the Tacton CPQ for our business needs. We still in starting phase for implementing the Tacton CPQ. But we have our own exsiting set-up called MyConfig for many years using Tacton servers and related products

Single system that is easy to adapt to the business requirements

- Release process can be confusing, between patch tickets and non patch. But once you get your head around this it works fine. The is only one solution for single sign on for either test or production.

- Not everything is clear from the beginning of how it all works.

Recommend to do admin training before you start implementation

Al in One configuration tool, moving away from in-house built tools. Single software for the sales team

Tacton provides a flexible approach to product automation. One of the biggest problems with writing programs to automate your processes is that you can get locked into certain ways of doing things, but with Tacton you can keep your product flexible and easy to change. Tacton provides the tools required to have custom in-house automation tools without the need for computer programmers or extensive knowledge of programming languages etc, this enables our product designers to directly automate our product without interfacing with a separate programming group.

There isn't much to dislike, user training comes to mind, but no matter what you do your employees will need to be trained to work with your process and product, so that isn't a drawback of Tacton rather an inconvenience of any type of work.

We have been able to greatly reduce the lead time to design products and reduced errors thanks to Tacton, specifically we use TactonWorks to automate our SolidWorks models and drawings with great improvements.

- Advanced rules engine allows for sibling-to-sibling logic

- Support from Technicon

- Demonstrated ability to migrate legacy configuration data

- Lack of structure around implementation methodology

- Lack of best practices documentation to detail how manufacturing companies have leveraged Tacton in the past for configuration needs across many product series

- Moving to a single configuration platform

- Standardizing the customer experience

- Simplifying the creation and maintenance process around configurations

The interface for programming and running TactonWorks is directly integrated into SOLIDWORKS. Residing in SOLIDWORKS it makes it very quick and simple to program and test your configurator models.

Creating the end GUI is streamlined. No time is wasted creating, sizing, aligning fields and other data entry interfaces. TactonWorks compiles all types of fields into a uniform interface for the end user.

Another great advantage TactonWorks has is its error handling/trapping capabilities. Because Tacton’s solver is a true configurator, constraints set forth in the program will be automatically checked against other constraints and ranges to ensure all choices set by the user are within parameters. If the user chooses something outside the parameter, TactonWorks will automatically present options to change other previously set choices to resolve those conflicts.

Layout mode within TactonWorks allows you to assemble many Tacton ready parts together within SOLIDWORKS and from there they will share common data between each other. This provides a way to be modular. To create and use models right away and add to as more models become available. You can pick the low hanging fruit first and go from there, not necessarily needing to encompass all parts at once.

The interface for programming and running TactonWorks is directly integrated into SOLIDWORKS. Residing in SOLIDWORKS it makes it very quick and simple to program and test your configurator models. Creating the end GUI is streamlined. No time is wasted creating, sizing, aligning fields and other data entry interfaces.

Layout mode is probably the most lacking aspect of the software (within TaconWorks Engineer). Something so powerful as having modular parts should be more heavily supported.

The constraint editor does not display complex/lengthy constraints very well. I end up using Excel to visually break out in cells the different aspects of the constraint.

To date, I feel this is the best design automation tool for SOLIDWORKS.

We have dramatically reduced our design time. Time to produce submittals went from 1-2 weeks down to a couple of days. Then, once approved, normally to produce the fabrication drawings (70+ unique parts) it would take from 4-6 weeks. We can get it down to as little as a few days.

We have gotten to a point where our main constraint is how quickly we can extract the information from the customer specification and put it into the configurator. The modelling end is so fast; it is no longer a factor.

I also feel that it normalizes the training between different skilled individuals. With the design intent captured within TactonWorks, the user is then held within those parameters letting TactonWorks do most of the legwork. The user can then focus on doing custom work.

No program knowledge needed is the major advantage of the tool.

Easy interface with other tools like Mathcad

Major problem is error fixing, For me it's not easy to find and fix the error.

For other tools you can get the answer while search in internet but TACTON no

Interface with other tools is the major benefit

The simplicity of creating budget bids of complex projects within ten minutes

The long responding times. Complex programming hierachy that requires a highly skilld programmer to adjust the tool to business specific needs.

Transition from cost to price of complex product configurations. Huge time savings.

I like the simple configuration of the product.

I most do not like change management.

For me, this is an area for further development.

Tacton allows you to manage a complex product configuration.

+constraint based configuration

+clear separation of constraints

+Thoughtful modeling process

+Framwork based approach

All configuration providers are very strongly focused on the CPQ process, engineering is often only addressed in second rank. However, this is a general problem for most configuration providers and tacton has better solutions than most of its competitors.

Fokus auf die Konfiguration komplexerer Automatisierungslösung und das durchgängige Engineering.

The program is user friendly, and takes out the need to remodel each and every SolidWorks part/assembly every time you use it. If you have standard parts that change in size then Tacton will save you a lot of time!

The bugs in the programming. This is expected but something that could be improved.

Time that is spent on jobs that come through the office has been minimized drastically. We are able to do more jobs per year, increasing our annual profits.

It reduce the lead times in the sales-delivery process. Clean and flexible interface.

Can't see any limitation when it comes to configuring products.

The software is very flexible and can solve very complex product structures which can make you missing an important home lesson. The main key is to define the product structure in such a way that the complexity is not increasing more than necessary.

Go for it

Increasing complexity and number of variants of products is solved by the configurator.

Very powerfull solver in DA and CPQ

Ease of use

There is actually not much to dislike, maybe pricing a bit

Eliminate engineering errors with DA and generatie drawings fast. Connected to CPQ realising a fast throughput from quote to order to production

Integration to ERP, specifically M3. Easy to link to product and pricing data.

Interface is not intuitive for a sales user

ERP integration and time to quote

Tacton typically partner with erp vendors for better configurations than erp. Usually target mid market erp not teir one

Output documentation fairly simple and complex to setup.

Look at big machines and camelion