---
title: Syntera Intelligence Reviews
meta_title: 'Syntera Intelligence Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Syntera Intelligence works for a business like yours.
date_modified: '2026-09-23'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---


# Syntera Intelligence Reviews
**Vendor:** Syntera Global  
**Category:** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management)
## About Syntera Intelligence
Syntera Intelligence is an AI-powered reputation intelligence and market listening platform for businesses, multi-location brands, and agencies. It monitors customer reviews, comments, posts, and public mentions across Google, Yelp, Reddit, TikTok, social media, forums, news, and other online sources. The platform analyzes customer sentiment, identifies recurring complaints and opportunities, compares businesses with competitors, detects suspicious or coordinated review activity, and generates AI-assisted response drafts. Syntera Intelligence also provides market listening insights that help companies understand what customers in their local market expect and where competitors are outperforming them. Key capabilities include online reputation monitoring, review management, sentiment analysis, competitor intelligence, fake-review and attack detection, AI reply drafting, alerts, market analysis, reporting, API access, and webhooks.






- [View Syntera Intelligence pricing details and edition comparison](https://www.g2.com/products/syntera-intelligence/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-23+07%3A45%3A26+-0500&secure%5Bsession_id%5D=ab3adc17-f9be-444e-bbf7-614ac7d41e27&secure%5Btoken%5D=b441510ea363cf983333480625829279ad4b36b9059ad32b429ecae900fe684b&format=llm_user)

## Syntera Intelligence Features
**Consumer Intelligence**
- Customer Feedback
- Competitive Intelligence
- Sentiment Analysis
- Competitive Analysis

**Reporting**
- Revenue Reporting
- Corporate Reporting
- Dashboard

**Media Monitoring**
- Social Networks Monitoring
- Social Media Management
- Digital Media Monitoring
- Review Monitoring
- Brand Management
- Template Management
- SEO Management
- Response Management
- Customer Experience Management
- Negative Feedback Management
- Keyword Tracking

**In-House Management**
- Employee Performance
- Team Workflow

**Generative AI**
- AI Text Generation
- Generative AI

**Agentic AI - Online Reputation Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- AI/Machine Learning
- CRM Integration
- Third-Party Integrations
- Social Media Integration

**Additional Functionality**
- White Label
- Hashtag Tracking
- Review Sharing
- Reporting/Analytics
- Predictive Analytics
- Customer Advocacy
- Automated Responses
- Multi-Channel Distribution
- AI Copilot
- Employee Advocacy
- Widgets
- Search/Filter
- Scoring
- API
- Customizable Reports
- Alerts/Notifications
- Customizable Fields
- Review Request
- Engagement Tracking

## Top Syntera Intelligence Alternatives
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