Commercient SYNC Reviews & Product Details

Commercient SYNC is a data integration solution designed to seamlessly connect your ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) systems. This innovative platform leverages advanced AI technology to automate data synchronization, eliminating the burdens of manual data entry, coding, and server management. By ensuring that your data remains consistent, current, and accessible across all teams and devices, Commercient SYNC empowers businesses to operate efficiently, whether employees are in the office, working from home, or on the move. The primary target audience for Commercient SYNC includes businesses of all sizes that rely on both ERP and CRM systems to manage their operations and customer relationships. Companies often face challenges such as duplicate data entry, delayed access to inventory information, and order fulfillment errors. Commercient SYNC addresses these issues by automating bi-directional updates between systems, allowing teams to focus on strategic initiatives rather than repetitive tasks. This integration is particularly beneficial for sales teams that require real-time access to inventory data, enabling them to make informed decisions quickly. One of the standout features of Commercient SYNC is its ability to provide real-time inventory visibility. By automatically syncing ERP inventory data directly into the CRM, sales representatives gain instant access to critical information, which enhances their ability to respond to customer inquiries and fulfill orders accurately. Additionally, the platform minimizes manual errors by synchronizing customer, product, and order data, leading to improved order processing and heightened customer satisfaction. Commercient SYNC also supports both on-premises and cloud-based ERP systems, offering pre-built integrations with over 150 different ERP solutions. This versatility ensures that businesses can implement the platform regardless of their existing infrastructure. The deployment process is designed to be quick and efficient, with many businesses able to go live within weeks rather than months, thanks to pre-built templates and an intuitive setup approach. As businesses grow, Commercient SYNC scales alongside them, accommodating the synchronization of hundreds to millions of records without compromising performance. By streamlining operations and eliminating data bottlenecks, Commercient SYNC ultimately enhances productivity and supports smarter decision-making, making it a valuable asset for organizations looking to optimize their workflows and drive growth.

Seller

Commercient, Inc.

Discussions

Commercient SYNC Community

Languages Supported

English, French, Italian, Portuguese, Spanish

Solution Type

All-in-One

Overview by

Diego Gonzalez

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

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Commercient SYNC Integrations

(25)

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Christopher M.

Salesforce Admin

Mid-Market (51-1000 emp.)

8/4/2026

"Eliminates Double Syncing and Manual Data Entry—A Huge Time-Saver"

5/5

What do you like best about Commercient SYNC?

A major benefit is that the integration eliminates double syncing and reduces the need for manual data entry, which saves time and greatly lowers the risk of human error. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

One drawback was the slower response time due to the time zone difference. While the team was always helpful and professional, questions or support requests occasionally took longer to resolve because our business hours did not overlap. Review collected by and hosted on G2.com.

What problems is Commercient SYNC solving and how is that benefiting you?

As PMI, our significant challenge was ensuring Salesforce & Quickbooks Desktop remained in sync. Thankfully, Commercient's automation drastically reduced our manual data entry time and heightened our accuracy, effectively resolving our challenge. I would, without a doubt, endorse Commercient to any company seeking to integrate Salesforce with Quickbooks, as their team not only eliminates manual data entry time but also significantly improves the billing process efficiency. Review collected by and hosted on G2.com.

Response from Lorenzo Maranto of Commercient SYNC

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Thank you for your feedback! We’re glad Commercient SYNC has reduced manual data entry, improved accuracy, and streamlined your billing process. We also appreciate your comments on response times and will continue working to improve the support experience.

Brett B.

IT and Marketing Manager

Small-Business (50 or fewer emp.)

10/15/2026

"Reliable P21-to-Zoho Sync, Zero Issues"

5/5

What do you like best about Commercient SYNC?

Setup was easy, and it’s required virtually no maintenance afterward. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

We have no complaints about Commercient. Their team was easy to work with, and once we had everything up and running, we really haven’t had any problems since. Review collected by and hosted on G2.com.

What problems is Commercient SYNC solving and how is that benefiting you?

We sought a solution to sync data from Epicor Prophet 21 to Zoho CRM and found our answer in Commercient. I would highly recommend Commercient since it has significantly improved our internal sales team's accessibility to order information on the go, and we are excited for the next step of syncing our inventory for even more convenience. Review collected by and hosted on G2.com.

Response from Lorenzo Maranto of Commercient SYNC

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Thank you for the wonderful review and recommendation! We’re glad setup was smooth and that Commercient SYNC has made order information more accessible to your sales team. We look forward to helping you sync inventory next.

Erin S.

IT Manager

Small-Business (50 or fewer emp.)

10/20/2026

"Seamless Sage-to-Salesforce Integration with Commercient"

5/5

What do you like best about Commercient SYNC?

We’ve been a Commercient partner for several years and have had great success with their product. Since Sage is an on-premise solution, we loved that Commercient offered an easy, straightforward way to integrate with Salesforce. The setup was seamless, and we’ve experienced very few issues over the years. Overall, a great product that we highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

We haven’t experienced any issues, so I’m unable to comment on issue resolution or support. Review collected by and hosted on G2.com.

Response from Lorenzo Maranto of Commercient SYNC

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Thank you for being a Commercient partner for several years and for your recommendation! We’re glad SYNC made connecting your on-premise Sage data with Salesforce straightforward and reliable, and that it helps keep ERP data available in your CRM.

John L.

Vice President

Small-Business (50 or fewer emp.)

5/26/2026

"Commercient Made Shopify–Syspro Sync Seamless with Expert, Patient Support"

5/5

What do you like best about Commercient SYNC?

Our order entry process needed a boost in efficiency and a reduction in manual entry errors, and Commercient delivered by setting up a synchronization system between our Shopify platform and our Syspro ERP system. The Commercient team, especially Ellen, Beatriz, Pranay, and Diego, were incredibly helpful throughout the process. I would recommend Commercient to anyone because they are able to familiarize themselves with your systems and synchronize them seamlessly, showing great patience and expertise throughout the process. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

There were some delays due to licensing issues with certain required modules that were not included in the original scope. Review collected by and hosted on G2.com.

What problems is Commercient SYNC solving and how is that benefiting you?

Response from Lorenzo Maranto of Commercient SYNC

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We're thrilled to hear that Commercient SYNC has helped improve your order entry process and reduce manual entry errors. We appreciate your kind words about our team members, and we're glad to hear that our team provided expert and patient support throughout the synchronization process.

Jonathan S.

Director of Operations

Small-Business (50 or fewer emp.)

5/6/2026

"Seamless CRM & ERP Sync with Reliable Support"

4.5/5

What do you like best about Commercient SYNC?

I use Commercient SYNC to connect our CRM and ERP systems, creating a seamless data environment. It solves the problem of manual order and account entry by letting us import records from our CRM to our ERP without manual data entry. I like that the product is very reliable, and the support team is quick to address problems. The concept of connecting the business environment and eliminating redundant data entry is a strong tool to support scalable operations suited for business growth. The ERP to CRM connection was easy, and it works great. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

Early on, some of the configuration was tough to figure out - but partially due to the complexity of the environment I wanted to create for our business. We did get it solved, but you'll want to have someone with a strong knowledge of your data architecture involved in your configuration. Review collected by and hosted on G2.com.

Response from Lorenzo Maranto of Commercient SYNC

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We're glad to hear that Commercient SYNC has been able to provide you with a reliable solution for connecting your CRM and ERP systems. Our support team is dedicated to addressing any issues quickly and efficiently.

Darrell G.

Marketing Professional

Small-Business (50 or fewer emp.)

9/29/2026

"Seamless Acumatica–Zoho Integration Backed by Exceptional Commercient Support"

5/5

What do you like best about Commercient SYNC?

With Commercient's help, we've been able to seamlessly integrate our CRM's, allowing for smooth information transfer between Acumatica and Zoho. The team, especially Lynnette and Fernando, has been exceptional in ensuring all our issues are resolved. I would highly recommend Commercient for their tremendous support and ability to effectively cross-integrate our CRM's. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

Sometimes errors aren't apparent until one of our salesmen stumble upon them Review collected by and hosted on G2.com.

Response from Lorenzo Maranto of Commercient SYNC

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Thanks for sharing your experience and recommending Commercient! It’s great to know SYNC is helping your teams access consistent information across both systems. We’ll pass your praise along to Lynnette and Fernando, and appreciate your candid feedback about making errors easier to identify.

Max H.

Sales/Tech Support/Software Development

Small-Business (50 or fewer emp.)

4/17/2026

"Effortless Synchronization with Commercient SYNC"

5/5

What do you like best about Commercient SYNC?

I use Commercient SYNC to sync our Sage accounting software with Salesforce. It updates any product pricing changes in Sage to Salesforce and creates orders in Sage from Salesforce orders, saving us the time of double entry. It just works in the background and I don't have to think about it. It's customizable, so if our workflow changes, we can adapt the integration to handle it. I don't have to spend a lot of time talking to support trying to figure out issues. As we add new features or fields to objects in Salesforce, we can easily add them to the Sage sync so all the important data matches between the two systems. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

Real time syncing between the systems would be nice Review collected by and hosted on G2.com.

Response from Lorenzo Maranto of Commercient SYNC

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We're thrilled to hear that Commercient SYNC has been such a valuable time-saving tool for you! It's great to know that the customization and seamless integration have made your workflow more efficient.

Shane M.

Sales Operations Manager

Mid-Market (51-1000 emp.)

7/30/2026

"Time-Saving Sync That Streamlines Our Work"

4.5/5

What do you like best about Commercient SYNC?

The sync really helps saves time and effort Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

Overall, it’s been very beneficial for me. That said, trying to customize certain things can be a bit more involved than I expected. Review collected by and hosted on G2.com.

Response from Lorenzo Maranto of Commercient SYNC

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Thank you for your feedback! We’re glad Commercient SYNC has helped save you time and effort. We also appreciate your comments about customization and will continue working to make the experience as seamless as possible.

Nick N.

Chief Technology Officer

Mid-Market (51-1000 emp.)

7/6/2026

"Works Perfectly and Smoothly Every Time"

5/5

What do you like best about Commercient SYNC?

The fact that it works so well, its the bit of tech that works perfectly and does its job smoothly Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

The set up took a little too long for our liking but once it was up it worked brilliantly Review collected by and hosted on G2.com.

Response from Lorenzo Maranto of Commercient SYNC

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Thank you for your feedback! We’re glad Commercient SYNC is running smoothly and helping your finance team access accurate ERP and CRM data. We also appreciate your comments about the setup process.

Verified User in Consumer Goods

Small-Business (50 or fewer emp.)

8/28/2026

"ERP and CRM Integrations"

4.5/5

What do you like best about Commercient SYNC?

Communication - their team is very clear about needs, goals and outcomes High - we could not complete the process without them Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

the ticketing system can be a little confusing when it generates multiple emails based on multiple users responding at times Review collected by and hosted on G2.com.

Response from Lorenzo Maranto of Commercient SYNC

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Thank you for sharing your positive experience with Commercient SYNC! We're thrilled to hear that our team's communication and support have been helpful to you. We appreciate your feedback about the ticketing system and will work on improving its clarity to avoid confusion in the future. It's great to know that Commercient SYNC is helping you integrate your ERP information into your CRM, providing you with a broader view of your organization's performance and key details. If you have any further questions or need assistance, please feel free to reach out to us. We're here to help!