SFX CRM Reviews & Product Details

I like the availability of all the different job boards that you can post to. Also, with their latest upgrade, you can now auto-source your jobs, which provides a tremendous administrative relief on our recruiters. Review collected by and hosted on G2.com.

I wish our customer success team was more involved with ATS providers. It doesn't seem like they are much of a "partner". Review collected by and hosted on G2.com.

Helps in finding potential recruits and keeps them interested. Allows us to snatch them up when the time is right. Review collected by and hosted on G2.com.

There is not much to dislike about this application Review collected by and hosted on G2.com.

My favorite features are the Talent Network forms, which allow you to collect data from potential applicants at events or on landing pages. They are easy to create and super useful. I also like the CRM, which allows you to search for the nitty gritty candidate details you need to send really targeted and personalized email campaigns. Review collected by and hosted on G2.com.

The platform is not particularly user-friendly. It is difficult to create email templates and landing pages without HTML and CSS experience. The platform can do everything I want it to and more, but I often have to reach out to support for help figuring out how. Review collected by and hosted on G2.com.

The ease of use with the platform has been amazing. The Talent Acquisition team finds it extremely easy to post a job on various jobs sites. The reporting feature is great for all team members as it lets them know how a particular post is performing. The training of the system was very clear and concise. Review collected by and hosted on G2.com.

The system has gone down a couple of times which has caused some frustrations with the team and applicants. Review collected by and hosted on G2.com.

The team members assigned to our account have all been top notch. They are extremely collaborative, flexible, and helpful when it comes to building a solution that will work for our company. Every person assigned to our account is extremely responsive to all of our inquiries. The tool itself is extremely powerful and has automated a tremendous amount of our marketing, sourcing and recruiting processes. Review collected by and hosted on G2.com.

The tool is fantastic for English/US based needs. They still have some growing to do when it comes to providing a tool that works equally well for companies with international recruiting needs. Review collected by and hosted on G2.com.

I like that I can add candidates, who have not applied yet, as contacts. And add notes to track our correspondence prior to application completion. I like that it syncs our applicants in our ATS to SmashFly. It's also nice to be able to run mass email campaigns for specific jobs. Review collected by and hosted on G2.com.

I dislike the significant differences in estimated reach as compared to the actual reach when sending email campaigns. Sometimes we are unable to execute due to extended processing delays (have to wait on too many spins; system slowness), even after we've cleared cache and cookies. For a period of time, we received a number of system errors that were different in nature, slowing down our workday. It also seems like we receive quite a few notifications from SmashFly Support advising of issues and errors that are being worked on frequently. Review collected by and hosted on G2.com.

I like the recruitment ease. It made it so much smoother. Review collected by and hosted on G2.com.

Nothing to dislike. I was really impressed . Review collected by and hosted on G2.com.

It's easy to set up and manage. You can even filter down. Review collected by and hosted on G2.com.

It's sort of a reluctant platform with what seems to be bugs throughout. Review collected by and hosted on G2.com.

Setting Task reminders of who to call everyday Review collected by and hosted on G2.com.

Searching for candidates to find organic or duplicates is never accurate. Review collected by and hosted on G2.com.

The customer service provided by SF is second to none. Review collected by and hosted on G2.com.

We are encountering some challenges with CRM limitations. Review collected by and hosted on G2.com.