--- title: SFX CRM Reviews meta\_title: 'SFX CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 21 reviews by the users' company size, role or industry to find out how SFX CRM works for a business like yours. aggregate\_rating: rating\_value: 3.6 review\_count: 21 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Talent Acquisition Suites url: https://www.g2.com/categories/talent-acquisition-suites --- # SFX CRM Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by SFX CRM but has limited features. Are you part of the SFX CRM team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! SFX CRM helps talent teams find, engage, and nurture right-fit candidates with a modern, AI-powered approach to recruitment marketing. The solution combines smart segmentation, automated workflows, deep candidate insights, and AI-powered email content creation, to make personalized communication simple and scalable. With comprehensive analytics across every activity, SFX CRM gives teams clear visibility into what drives engagement and where to optimize. Recruiters can deliver timely, relevant outreach; build stronger, long-term relationships; and maintain a consistent, on-brand candidate experience at every touchpoint — all in a platform designed for collaboration, efficiency, and strategic impact. Key capabilities: • Talent networks: Auto-pipeline new leads from the career site, events, and in the application flow to never lose a contact and develop relationships and complete profiles over time • Smart sourcing: Source candidates from your database of interested talent, silver medalists, and previous employees. Move and scale faster by auto-segmenting candidates into pipelines for nurture • Automated campaigns: Intuitive tools like smart segmentation, drag-and-drop design, and if/then workflows simplify and enhance candidate communication • GenAI Email Builder: Featuring Tala, Symphony Talent’s AI-powered TA assistant, this tool helps teams craft personalized, on-brand recruitment emails with speed, accuracy, and strategic impact. • SFX Insights: Use SFX Insights to quickly access real-time analytics and monitor the performance of jobs, campaigns, and pipelines Optional modules: • On-demand interviews: Enable flexible, candidate-friendly video screenings that streamline evaluation and accelerate hiring when paired with SFX CRM. Leverage our AI-powered Interview Genius tool, which automatically generates tailored, role-specific interview questions, backed by Industrial-Organizational Psychology principles. • Employee referrals: Meet quality, right-fit talent faster. Your employees know what it takes to excel at your organization, and who in their network would get the job done • Recruitment events: Host recruitment events with ease using pre-built invite lists, auto-publish to your career site, and track engagement in your CRM throughout the process * * * Seller [Symphony Talent](https://www.g2.com/sellers/symphony-talent) Discussions [SFX CRM Community](https://www.g2.com/products/symphony-talent-1/discuss) Languages Supported German, English, French, Italian, Japanese, Portuguese, Russian, Spanish, Turkish, Chinese (Simplified) Overview by Lauren Tartaglino Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/symphony-talent-1/pricing) ## Top-Rated Alternatives [ ![Phenom Applied AI](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Phenom Applied AI") Phenom Applied AI 4.3/5(436) ](https://www.g2.com/products/phenom-applied-ai/reviews) [ ![Beamery](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Beamery") Beamery 4.1/5(158) ](https://www.g2.com/products/beamery/reviews) [ ![Avature](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Avature") Avature 4.4/5(110) ](https://www.g2.com/products/avature/reviews) [ View All Alternatives ](https://www.g2.com/products/symphony-talent-1/competitors/alternatives) ## User Insights Average based on 21 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Taylor B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Taylor B.") TB Taylor B. Business Development Manager Enterprise (\> 1000 emp.) 11/22/2022 "Experience with Symphony Talent" 3/5 What do you like best about SFX CRM? Symphony Talent has its pros and cons. We use their CRM and their team for help with talent recruiting and advertising. I appreciate the guidance their team can provide and how it's helped us recruit more people. Review collected by and hosted on G2.com. What do you dislike about SFX CRM? Their CRM is not user friendly at all and their guidance their team provides is not always helpful. When asking for help or modifications it's a constant struggle to get help and answers. Review collected by and hosted on G2.com. What problems is SFX CRM solving and how is that benefiting you? The Symphony Talent CRM helps me to reach out to more candidates quickly. I can create emails just for specific candidates or for a variety of candidates with targeted messaging. Review collected by and hosted on G2.com. Show More Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through LinkedIn)Incentivized (This reviewer was offered a nominal gift card as thank you for completing this review.)Source: G2 invite (Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.) (Copy Review URL) ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services (This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture.) Enterprise (\> 1000 emp.) 8/26/2022 "Review on Symphony Talent" 5/5 What do you like best about SFX CRM? Symphony Talent SmashFlyX helpes me in engaging more talent and building my talent community. It's Marketing campaign tool is quite effective. Also It tracks all the candidates traffic which are there on my open requisitions. Review collected by and hosted on G2.com. What do you dislike about SFX CRM? Currently, there is nothing that I dislike. Review collected by and hosted on G2.com. What problems is SFX CRM solving and how is that benefiting you? It surely did solved the problem of job requisition and relationship management and recruitment marketing. Now it is way better that prior using this. Review collected by and hosted on G2.com. Show More 1/24/2024 (At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.) Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through LinkedIn)Incentivized (This reviewer was offered a nominal gift card as thank you for completing this review.)Source: G2 invite (Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.) (Copy Review URL) ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting") CS Verified User in Staffing and Recruiting (This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture.) Enterprise (\> 1000 emp.) 11/15/2021 "User friendly & very helpful" 5/5 What do you like best about SFX CRM? Posting jobs is pretty straight-forward. We can post multiple jobs in just a few clicks. It makes the life of a sourcer or a recruiter very easy as to we can concentrate on hiring more. Review collected by and hosted on G2.com. What do you dislike about SFX CRM? I have used SmashFlyX for a limited period of time and that was only for job postings and media management for various of our in-house vendors or clients. I do not have any dislikes. Review collected by and hosted on G2.com. What problems is SFX CRM solving and how is that benefiting you? I have used SmashFlyX for a limited period, and that was only for bulk job postings and media management for various of our in-house vendors or clients. The reports that we have generated for an individual in-house vendor looked very appreciative, and these are self-explanatory. Review collected by and hosted on G2.com. Show More Validated Reviewer (Validated through a review partner)Incentivized (This reviewer was offered a nominal incentive as thanks for completing this review.)Source: Seller invite (Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.) (Copy Review URL) ![Alyssa B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alyssa B.") AB Alyssa B. Recruitment Marketing & Sourcing Team Lead Enterprise (\> 1000 emp.) 7/12/2016 "Long Time SmashFly User" 4.5/5 What do you like best about SFX CRM? SmashFly is easy to use and takes care of all of our recruitment marketing needs. I particularly love that we can manage our own career site without needing to have a lot of knowledge with html and website design. Review collected by and hosted on G2.com. What do you dislike about SFX CRM? There is not much currently that I do not like about it. Review collected by and hosted on G2.com. Recommendations to others considering SFX CRM: Do it! You won't be disappointed. Review collected by and hosted on G2.com. What problems is SFX CRM solving and how is that benefiting you? We have moved toward a Shared Services model and recruit for multiple facilities. This has helped us bring SEO and recruitment marketing to all of our facilities, ultimately generating more applicants across the system and giving all applicants the same applicant experience regardless of which facility they are applying to. Review collected by and hosted on G2.com. Show More 8/5/2021 (At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.) Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through a business email account)Incentivized (This reviewer was offered a nominal gift card as thank you for completing this review.)Source: G2 invite (Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.) (Copy Review URL) ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care (This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture.) Enterprise (\> 1000 emp.) 9/18/2020 "Smashfly" 2.5/5 What do you like best about SFX CRM? I don’t know. They have a new marketing campaign platform that isn’t much better than their old one. Our rep is great. Review collected by and hosted on G2.com. What do you dislike about SFX CRM? Oh boy. We seem to have issues pop up with the system often. Tracking links aren’t working for us. The analytics are really slow to load and sometimes not terribly intuitive. Review collected by and hosted on G2.com. Recommendations to others considering SFX CRM: Sigh. We’ve had smashfly as a vendor for several years and I will say their product support has gotten better, but that’s primarily because we have a great rep on our account. I do think their partnership with Symphony Talent will be a positive change. I’m not sure if we have an old platform, but sometimes the system is clunky. We also have a terrible ATS that doesn’t help issues. Review collected by and hosted on G2.com. What problems is SFX CRM solving and how is that benefiting you? It’s our recruitment CRM and allows us to capture data for our candidate pool. Review collected by and hosted on G2.com. Show More Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through a business email account)Incentivized (This reviewer was offered a nominal gift card as thank you for completing this review.)Source: G2 invite (Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.) (Copy Review URL) ![Chaz M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chaz M.") CM Chaz M. Principal Talent Acquisition Partner Enterprise (\> 1000 emp.) 10/25/2019 "Smashfly Review" 2.5/5 What do you like best about SFX CRM? Great place to house candidates that have been previously sourced, screened, & qualified. Review collected by and hosted on G2.com. What do you dislike about SFX CRM? I feel that it could be a little more logical in the layout/design & search. I get discouraged when I get in to search for candidates & get poor results based on my search criteria. I have been using CRMs for ~20 years & have found that the logic is lacking. Review collected by and hosted on G2.com. What problems is SFX CRM solving and how is that benefiting you? Solves the problem of disparate screened candidate data & houses it in one convenient location. Review collected by and hosted on G2.com. Show More 3/5/2020 (At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.) Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through LinkedIn)Incentivized (This reviewer was offered a nominal gift card as thank you for completing this review.)Source: G2 invite (Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.) (Copy Review URL) ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting") US Verified User in Staffing and Recruiting (This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture.) Mid-Market (51-1000 emp.) 3/6/2020 "Tool is very slow" 2.5/5 What do you like best about SFX CRM? The ability to add filters is very helpful Review collected by and hosted on G2.com. What do you dislike about SFX CRM? The system is very slow and takes a long time to refresh Review collected by and hosted on G2.com. Recommendations to others considering SFX CRM: Make sure you have extra time because it's takes a long time to load Review collected by and hosted on G2.com. What problems is SFX CRM solving and how is that benefiting you? I can house all data in one location Review collected by and hosted on G2.com. Show More Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through LinkedIn)Incentivized (This reviewer was offered a nominal gift card as thank you for completing this review.)Source: G2 invite (Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.) (Copy Review URL) ![Jordan W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jordan W.") JW Jordan W. Seniot Talent Acquisition Manager Enterprise (\> 1000 emp.) 4/22/2019 "Online candidate tracking system " 2.5/5 What do you like best about SFX CRM? I did like the searching functionality of the program. It made it easy to search and track candidates that were in the process. It was also easy to track each step the candidate was making, for reporting purposes to management. The resume parsing made short work of adding candidates to the data base, pretty intuitive system Review collected by and hosted on G2.com. What do you dislike about SFX CRM? If I remember correctly, It did not do the greatest at alerting you of duplicate candidates. There were often times of duplicated efforts and candidates being reached out to more than once by different recruiters. At the time, I was seeking high profile individuals, so it would make us look bad as an organization if multiple people from the same office were reaching out. Review collected by and hosted on G2.com. Recommendations to others considering SFX CRM: I think it is a create CRM, I think what I disliked about the program is that I was using it in conjunction with another platform. I am not sure that SmashFly has onboarding functionality. If it does, I would make sure to test that feature before proceeding. It made it annoying at best to have to onboard in a separate system. Review collected by and hosted on G2.com. What problems is SFX CRM solving and how is that benefiting you? I did like the searching functionality of the program. It made it easy to search and track candidates that were in the process. It was also easy to track each step the candidate was making, for reporting purposes to management. The resume parsing made short work of adding candidates to the data base, pretty intuitive system Review collected by and hosted on G2.com. Show More Validated Reviewer (Validated through LinkedIn)Incentivized (This reviewer was offered a nominal gift card as thank you for completing this review.)Source: G2 invite (Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.) (Copy Review URL) ![Verified User in Architecture & Planning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Architecture & Planning") CA Verified User in Architecture & Planning (This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture.) Small-Business (50 or fewer emp.) 10/20/2019 "Good for marketing" 3.5/5 What do you like best about SFX CRM? I like that we can add notes to track our correspondence prior to application completion. And task reminder works great for me. Review collected by and hosted on G2.com. What do you dislike about SFX CRM? Not proper guide or help for new users so have to face some problems from starting. Review collected by and hosted on G2.com. Recommendations to others considering SFX CRM: Go for it Review collected by and hosted on G2.com. What problems is SFX CRM solving and how is that benefiting you? It definitely makes hiring easier since you can filter to specific talents. Review collected by and hosted on G2.com. Show More Validated Reviewer (Validated through LinkedIn)Incentivized (This reviewer was offered a nominal gift card as thank you for completing this review.)Source: G2 invite (Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.) (Copy Review URL) ![Verified User in Biotechnology](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Biotechnology") AB Verified User in Biotechnology (This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture.) Small-Business (50 or fewer emp.) 10/3/2019 "Marketing Carrer" 3.5/5 What do you like best about SFX CRM? It has so many options for marketing and careers Review collected by and hosted on G2.com. What do you dislike about SFX CRM? It doesn't have a proper guide for new users Review collected by and hosted on G2.com. What problems is SFX CRM solving and how is that benefiting you? For marketing purposes and for recruitment Review collected by and hosted on G2.com. Show More Validated Reviewer (Validated through LinkedIn)Incentivized (This reviewer was offered a nominal gift card as thank you for completing this review.)Source: G2 invite (Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.) (Copy Review URL) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/symphony-talent-1/pricing) SFX CRM Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_03843cfb9f4668da10d6a93ec4059d95/beamery.png "Product Avatar Image") Beamery 4.1/5(158) [ Compare Now ](https://www.g2.com/compare/beamery-vs-symphony-talent-1) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7d39386f68f40a2fcef344d44d8a7124/avature.png "Product Avatar Image") Avature 4.4/5(110) [ Compare Now ](https://www.g2.com/compare/avature-vs-symphony-talent-1) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3a8c3fc5bdbd699070651c8aff89560c/phenom-applied-ai.png "Product Avatar Image") Phenom Applied AI 4.3/5(436) [ Compare Now ](https://www.g2.com/compare/phenom-applied-ai-vs-symphony-talent-1) ##### ##### SFX CRM Features Recruiting and Onboarding Sourcing and Candidate Identification [ View More Features ](https://www.g2.com/products/symphony-talent-1/features) ##### Categories on G2 [Candidate Relationship Management](https://www.g2.com/categories/candidate-relationship-management)[Recruitment Marketing](https://www.g2.com/categories/recruitment-marketing)[Programmatic Job Advertising](https://www.g2.com/categories/programmatic-job-advertising) ##### Explore More [Is Seequelle worth it for teams that need responsive support and fast issue resolution during a Dayforce project?](https://www.g2.com/discussions/is-seequelle-worth-it-for-teams-that-need-responsive-support-and-fast-issue-resolution-during-a-dayforce-project)[Top-rated event planning platforms for multi-day events](https://www.g2.com/discussions/event-planning-top-rated-event-planning-platforms-for-multi-day-events)[Which e-commerce service is best for tech startups](https://www.g2.com/discussions/which-e-commerce-service-is-best-for-tech-startups) [What note-taking software supports multimedia attachments?](https://www.g2.com/discussions/what-note-taking-software-supports-multimedia-attachments)[Which construction data analytics platforms catch schedule and cost overruns before they become problems on job sites?](https://www.g2.com/discussions/which-construction-data-analytics-platforms-catch-schedule-and-cost-overruns-before-they-become-problems-on-job-sites)[What is the best tool for managing listings across multiple locations?](https://www.g2.com/discussions/what-is-the-best-tool-for-managing-listings-across-multiple-locations) [Show MoreShow Less](javascript:void(0);)