--- title: Surfshark Reviews meta_title: 'Surfshark Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 22 reviews by the users' company size, role or industry to find out how Surfshark works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 22 scale: '5' date_modified: '2026-06-24' parent_category: name: Network Security url: https://www.g2.com/categories/network-security --- # Surfshark Reviews **Vendor:** Surfshark Ltd. **Category:** [Business VPN Software](https://www.g2.com/categories/business-vpn) **Average Rating:** 4.0/5.0 **Total Reviews:** 22 ## About Surfshark Surfshark is a privacy protection company offering a seamless VPN with a strong focus on security. It offers intuitive apps for all devices, thousands of IP addresses in more than 65 locations, and 3200+ bare-metal servers. Surfshark VPN is an ideal solution for small businesses or big families as it offers unlimited simultaneous connections per each account. On top of that, it’s one of the few VPN providers that had a successful independent audit and has received a seal of approval from the AV-TEST, an independent IT-security institute. ## Surfshark Pros & Cons **What users dislike:** - Users experience **connectivity issues** with Surfshark, noting occasional delays and problems establishing connections. (1 reviews) ## Surfshark Reviews ### 1. Reliable, Competitive VPN with Occasional Connection Glitches **Rating:** 5.0/5.0 stars **Reviewed by:** Shoaib S. | People and Culture Officer, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Surfshark?** I like that Surfshark is very light in terms of application when you install it. It doesn’t take too much time to boot up compared to other VPNs I've used, like NordPass. The pricing is much more competitive than other services like ExpressVPN and Nord. It also has ample locations and gives you a built-in feature set that I've found valuable. One of the best parts is that Surfshark provides unlimited device connections, which means I can share it with my family without any restrictions on the number of users. **What do you dislike about Surfshark?** Sometimes I do get connection failures. It'll take, like, five, six, seven attempts to a certain region and then just disconnect or say server timed out. But just trying once more would fix the issue. If that small error can be fixed, there's no such issues that I've had. **What problems is Surfshark solving and how is that benefiting you?** I use Surfshark to access media and information not available in my region. It's a convenient and inexpensive way to bypass media blockages set by organizations, allowing me to view content from the UK or US. ### 2. The best VPN I have ever used. **Rating:** 5.0/5.0 stars **Reviewed by:** Milos J. | Customer Care Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Surfshark?** Very fast and responsive application, and a large number of countries to choose from. Also, the ability to install it directly on my Asus router. **What do you dislike about Surfshark?** A smaller number of servers that doesn't increase often, as well as the fact that I have to select one country in order to get the geolocation of another country. **What problems is Surfshark solving and how is that benefiting you?** Frequent country switching when I need content from that country. Especially useful when I'm traveling and need content from my home country. ### 3. Fast, User-Friendly Connections with Flexible Region Options **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Surfshark?** It connects very fast and have multiple regions for the same country. Very user friendly. **What do you dislike about Surfshark?** Nothing so far. The only thing a few times it didn't not connect and that delayed the work I had to do. **What problems is Surfshark solving and how is that benefiting you?** I travel a lot for work and to access my bank apps sometimes I need to use a VPN. It also helps me get the apps that I need in the country that I am visiting. ### 4. Secure, Reliable, and User-Friendly VPN **Rating:** 5.0/5.0 stars **Reviewed by:** Saad M. | Owner, Transportation/Trucking/Railroad, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Surfshark?** Everything is kinda quite same just writing a thing which i dont like **What do you dislike about Surfshark?** Sometime it didn't connect properly and take some time to connect **What problems is Surfshark solving and how is that benefiting you?** Surfshark helps me stay secure and private online, access region-restricted content, and protects against tracking. It's easy to use, reliable, and fast. I love its unlimited devices and consistent performance, making it a great switch from NordVPN. ### 5. A valid and seamless VPN with a strong focus on security for businesses. **Rating:** 4.5/5.0 stars **Reviewed by:** Simona C. | Operations Assistant Manager, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2024 **What do you like best about Surfshark?** The platform has splendid customer support as they are ready to provide specialized technical assistance that customers may encounter when using the platform and they are also quick to answer all calls the customer when they contact them to ask them questions and this led to great customer satisfaction. The software is also beneficial to all as it has unlimited connections that connect multiple devices at the same time and also it has a very super high speed when connected. The platform is user user-friendly interface as users can operate and connect to this VPN without any complication as it is a self-explanatory tool that just requires them to use their general knowledge to use it. **What do you dislike about Surfshark?** When using the Surfshark I come across a few drawbacks that have made me a bit frustrated when using the platform and one thing that annoys me is when the platform disables the servers in the region that I want to connect without warning. Secondly am disappointed in the way the Windows app does not notify me of the updates made. This drawback doesn’t mean that the platform is worse it just requires a few improvements and it could work greatly in the future. **What problems is Surfshark solving and how is that benefiting you?** The platform is a beneficial tool to companies as it enables users to have a secure connection to the internet when they are accessing important and sensitive information. The software is great as it helps its users pretend to belong to another country and do all the online tasks without their identity being known. The product is an incredible one as it keeps its users' data safe hence it gives them sense of safety as they already know no wrong hands can access the data. ### 6. This software offers virtual private network services. **Rating:** 4.5/5.0 stars **Reviewed by:** Irene S. | Operations Manager , Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Surfshark?** Surfshark is supported by common operating systems like windows and iOS; this makes its installation and integration easy. It provides the user with smooth experience. It is easy to implement since after purchasing, since it has no extra added costs. It also supports good speeds. **What do you dislike about Surfshark?** Surfshark has a weak customer service that is not reliable. In modern days where social media plays a huge role in marketing, surfshark has feeble social media presence hence offering poor services due lack of user participation. **What problems is Surfshark solving and how is that benefiting you?** Surfshark protects the user form being tracked online. This ensures the user; client or company’s data, is safe from hackers. The software changes user’s locations by bouncing them off different servers. This also changes the IP addresses protecting the user. It also enhances search protection, leakage of data and the package comes with an antivirus. ### 7. My review on Surfshark,Pros,No Cons yet and Benefits. **Rating:** 4.5/5.0 stars **Reviewed by:** Jay s. | Data Analyst , Farming, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2024 **What do you like best about Surfshark?** Surfshark offers us with a secure encrypted tunnel whereby we don't have to worry about prying eyes.The prices of this platform are budget friendly as compared to other vpn services, Surfshark has an intuitive user friendly interface and very easy to navigate for anyone with or without any technical expertise plus it has great features like kill switch which automatically disconnects if the VPN connection drop thus keeping our internet activities anonymous. **What do you dislike about Surfshark?** I like everything Surfshark offers,I have nothing that I dislike everything works out the best for us with Surfshark. **What problems is Surfshark solving and how is that benefiting you?** Surfshark has improved our security where we can safeguard our data,also masks our identity and encryps data preventing interception from external threats. ### 8. A feature packed vpn that's cost effective, but lacks ipV6 support and has qbittorrent ip leak **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2023 **What do you like best about Surfshark?** First, what's promised: The app is available for all major platforms. Unlimited logins with 2 year subscription that's much cheaper than expressvpn (at the time I purchased it) Strict no-log policy with RAM-only servers. Military grade encryption. Wireguard, IKEv2, openvpn protocols available. Tons of server locations. Not all of them work all the time, but way better than Nord. Unlimited bandwidth. No limit to user logins. Live chat support. Supports torrenting on all servers (but no dedicated, named ones) My experience: The best part of it was the live chat support. They were so good at walking me through how to use it, how to install it and even how to uninstall it properly if things go wrong. They let me know that proper ipv6 support is not available and so it'd be better to unsubscribe and wait for the support to arrive if my primary use centred around ipv6. Usualy they coerce you into buying the product, but these guys were genuinely helpful. About the product itself. I found it was extremely competent compared to a lot of vpns out there. I have used a lot of them. Cyberghost, expressvpn, Nord vpn , hotspot shield etc. And it was faster than all but Expressvpn. The UI is great... On all platforms.. Even the chrome extension. The implementation is just so good, professional. I tried on ipv6 as well, the ip check showed an ipv4 address. But still it masked the ip. Streaming worked smoothly as advertised. No issues. I did not need to change any protocol to properly use it at any point of time. The real problem came when I was using qbittorrent. It just leaked the ip. The customer care walked me through a workaround, but it still has some fixing to do. It works natively with nordvpn and expressvpn and even minor players like fastestvpn and bulletvpn. There's a chrome extension that integrates well to the chrome environment if you don't want to install the full fat version on whatever OS you're uaing. I'd say except for the issue with qbittorrent, the integration is great.. I'd say it's a good everyday vpn but not if your primary use is torrenting. On Android, you also get gps spoofing. Sadly I never got it to work. Other features include static ip, multihop and dedicated ip. There's an option to rotate your ip while keeping the location the same. (Rotating ip). You can also get a rough idea about the expected speeds without connecting to a server because of the polished UI. **What do you dislike about Surfshark?** I use torrents rather frequently, mostly on qbittorrent. But surfshark needs so workaround, and still has some issues. GPS spoofing is a gimmick that doesn't work.(at least for me). No official ipv6 support. Hard to set up for router which I gave up on. **What problems is Surfshark solving and how is that benefiting you?** Nothing right now. I unsubscribed after discussing about pros and cons for my use with the customer care. ### 9. BEWARE OF SCAM!! REFUSE TO REFUND FOR A SERVICE THAT NO LONGE WORKS **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2024 **What do you like best about Surfshark?** promising technology at first. worked for a while until it didn't at whcih point it all went downhill **What do you dislike about Surfshark?** Their support team goes back and forth asking the same questions because they keep switching agents. Refusal to refund even pro-rated portion when issue cannot be resolved. Escalating to the CEO does nothing, he opens the email several times but does not attempt at resolving the issue. **What problems is Surfshark solving and how is that benefiting you?** it is NOT benefitting me after it stopped working and the constant back and forth with support is not helpful. ### 10. Blazing Speeds and Torrent Blues **Rating:** 2.5/5.0 stars **Reviewed by:** Bryan M. | Training Assistant, Events Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2024 **What do you like best about Surfshark?** Surfshark is not easy to use for beginners. It gives me an speedy connection but not allowing me to download and share files without any disruptions. Their customer support is not cooperative and able to provide suggestions to resolve any issues. **What do you dislike about Surfshark?** Surfshark is not making it the perfect VPN, for my torrenting needs. Surfshark lacks convenience as it requires updates checks. Moreover its location related problems are not extraordinary when compared to VPN services. **What problems is Surfshark solving and how is that benefiting you?** Surfshark unable to monitor the issue of unreliable internet connections. It does not provides a reliable VPN at an incredible price point. This system is not good for our business. ### 11. Easy to Use , Multiple regions VPN support **Rating:** 3.5/5.0 stars **Reviewed by:** Sachin S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2023 **What do you like best about Surfshark?** Its user interface is very simplistic. Also show the connection is secure or not **What do you dislike about Surfshark?** Some time take longer time than usual to connect mostly to US lications **What problems is Surfshark solving and how is that benefiting you?** Manly use to login on the Sites which are US based ### 12. Surfshark is the best VPN I ever used. **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammad E. | Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2023 **What do you like best about Surfshark?** I love all the things about Surfshark, specially the MultiHop. the ease of use is very great I used it frequently. And it is for unlimited users with one subscribtion. **What do you dislike about Surfshark?** I haven't seen any donwside to Surfshark yet. **What problems is Surfshark solving and how is that benefiting you?** It helps me protect my identity when I am browsing the web. ### 13. Great then a Pain **Rating:** 3.0/5.0 stars **Reviewed by:** Georgette F. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2023 **What do you like best about Surfshark?** I did like being able to conect in various regions that allowed me to unlock certain features and benefits in my business and personal life. The sense of security while surfing the web was also a plus. **What do you dislike about Surfshark?** The downside is Surfsharks interferance with certain apps and websites. Some websites refused to load while Suffshark was active. Customer support had recommendations for a fix but that was a waste of time. **What problems is Surfshark solving and how is that benefiting you?** Surfshark was providing antivirus and a secure VPN connection for my business to operate online with minimal issues with attacks while accessing various regions. ### 14. Good for security not so much for geolocation **Rating:** 3.5/5.0 stars **Reviewed by:** Pranshu J. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2023 **What do you like best about Surfshark?** Easy interface. Competitive pricing when compared to other comparable players in the market. Great for small businesses and individuals. **What do you dislike about Surfshark?** Speeds are not so great for most location based servers **What problems is Surfshark solving and how is that benefiting you?** Secure connection at a great price and a easy to use and administer solution ### 15. best for traellers who travel a lot **Rating:** 4.5/5.0 stars **Reviewed by:** Sudhish N. | Sales and marketing head, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2023 **What do you like best about Surfshark?** it is very easy to use and give a lot of options to choose from **What do you dislike about Surfshark?** nothing to dislike but the price can be considered. **What problems is Surfshark solving and how is that benefiting you?** I travel a lot and it fixes the problem of accessing specific contents in all the countries. ### 16. Simple to use and great speeds **Rating:** 5.0/5.0 stars **Reviewed by:** Dwayne S. | Principal Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2023 **What do you like best about Surfshark?** Super easy to use. Loads of locations and great speaks. Also like that you can have a dedicated IP address. **What do you dislike about Surfshark?** To be able to install it onto the router. **What problems is Surfshark solving and how is that benefiting you?** Protect my identity when online on unknown networks. ### 17. Anonymity at Par When Browsing with Surfshark **Rating:** 4.5/5.0 stars **Reviewed by:** Alex P. | Manager - IT Risk, Security and Compliance, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2024 **What do you like best about Surfshark?** I am able to protect my identity when browsing with Surfshark which assign whole new ip address and server location. **What do you dislike about Surfshark?** It is a bit pricey and allocate few server locations mainly for Asia and Africa continents. **What problems is Surfshark solving and how is that benefiting you?** It safeguard online privacy and block ads in real-time. ### 18. Surfshark **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** January 02, 2024 **What do you like best about Surfshark?** We like that it includes features of both a VPN & protection in one **What do you dislike about Surfshark?** Sometimes it just ats u; a bit, but overall, no complaints. **What problems is Surfshark solving and how is that benefiting you?** We have a rather remote staff, so knowing that our data is protected everywhere is very important to us. ### 19. Easy to use and comprehensive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2024 **What do you like best about Surfshark?** The fact you can have unlimited devices connected **What do you dislike about Surfshark?** It can sometimes crash on my firestick :( **What problems is Surfshark solving and how is that benefiting you?** It means that I can pretend to be in another country and also protect any anonymity ### 20. Not cheap, but neither is the quality **Rating:** 4.5/5.0 stars **Reviewed by:** David B. | Information Technology Systems Administrator, Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** January 04, 2022 **What do you like best about Surfshark?** Speed of the VPN connection from AUS to Japan, Singapore, USA & Canada. The stability of the connection enables the ability to access services without lag. Multi-Hopping option gives you a little more obfuscation to the 3rd party you are connecting to. **What do you dislike about Surfshark?** Windows App occasionally not notifying users of updates. The browser plugin does not seem to be stable on Brave broswer. **Recommendations to others considering Surfshark:** Be sure to check for updates manually (ie. on their site). **What problems is Surfshark solving and how is that benefiting you?** Ability to access sites & services that are geo-blocked. Accessing server locations with the best route possible. ### 21. Unreliable **Rating:** 0.0/5.0 stars **Reviewed by:** Sergey R. | Demo Infrastructure Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2022 **What do you like best about Surfshark?** decent speed, not too many issues in the first few months. Apps are easy to get and use. Customer support is quick and responsive. **What do you dislike about Surfshark?** Surfshark decided to disable its servers in the location I needed most, without a warning or compensation. When asked, their support only quoted the ToS stating they can do whatever they want since we were past the 30-day moneyback period. **What problems is Surfshark solving and how is that benefiting you?** standard location-related issues. Nothing special compared to other vpn services. ### 22. Extremely fast and dependable VPN at an incredible price **Rating:** 5.0/5.0 stars **Reviewed by:** Alberto O. | Founder/President, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2021 **What do you like best about Surfshark?** I have never once had an issue with Surfshark. It always connects and has super high speeds. Also it is great to have unlimited connections with unlimited devices. It really is a VPN that I have yet to see be beat. There are a huge list of countries to choose from and multiple cities all over the US. **What do you dislike about Surfshark?** There is honestly very little to dislike. This is the first 10/10 review I have given. **What problems is Surfshark solving and how is that benefiting you?** Surfshark allows our entire team to have a more safe connection to the internet when accessing sensitive information. The ability to have multiple simultaneous connections on multiple devices at once is hard to beat. ## Surfshark Discussions - [Is it possible to connect to the fastest server of a country?](https://www.g2.com/discussions/35215-is-it-possible-to-connect-to-the-fastest-server-of-a-country) - 1 comment, 1 upvote - [View Surfshark pricing details and edition comparison](https://www.g2.com/products/surfshark/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+16%3A01%3A00+-0500&secure%5Bsession_id%5D=77435729-6675-4cbe-849d-0bbe90dc82c3&secure%5Btoken%5D=8536d2341d63a97af6812acb165507a66371e657557265b4e53ff6ef82cafb4f&format=llm_user) ## Surfshark Integrations - [Zoom Phone](https://www.g2.com/products/zoom-zoom-phone/reviews) ## Surfshark Features **Usage** - Multi-Device Usage - Multiple Concurrent Connections - Protocol Choices - Unlimited Bandwidth - No Log Storage - Varied Server Locations - Unlimited Server Switches **Miscellaneous** - Live Customer Support - Open Source Code - Multiple Payment Methods ## Top Surfshark Alternatives - [KeepSolid VPN Unlimited](https://www.g2.com/products/keepsolid-vpn-unlimited/reviews) - 4.2/5.0 (24 reviews) - [OpenVPN CloudConnexa](https://www.g2.com/products/openvpn-cloudconnexa/reviews) - 4.6/5.0 (126 reviews) - [LetsVPN](https://www.g2.com/products/letsvpn/reviews) - 4.3/5.0 (24 reviews)