Sumtracker Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the responsive customer support of Sumtracker, appreciating prompt assistance and valuable improvements to the program. (7 mentions)

Users praise the ease of use of Sumtracker, appreciating seamless installation and smooth inventory integration across platforms. (6 mentions)

Users praise Sumtracker for its accurate and efficient inventory management, exceeding expectations and enhancing their business operations. (6 mentions)

Users appreciate the easy integrations with multiple stores, enhancing inventory management and operational efficiency. (2 mentions)

Users appreciate the easy setup of Sumtracker, allowing quick installation and seamless integration with multiple stores. (2 mentions)

Users find Sumtracker to be expensive, especially for smaller businesses with limited budgets. (1 mentions)

Users often face feature limitations that create roadblocks and hinder their overall experience with Sumtracker. (1 mentions)

Users experience integration issues with Sumtracker, as slow updates disrupt operations and hinder inventory management. (1 mentions)

Users often experience slowness in inventory updates, which disrupts operations and delays overall inventory management. (1 mentions)

Users find the removal of navigation arrows frustrating, leading to difficulties in navigating through products efficiently. (1 mentions)

5 Pros or Advantages of Sumtracker

1. Customer Support

Users praise the responsive customer support of Sumtracker, appreciating prompt assistance and valuable improvements to the program.

See 7 mentions

See Related User Reviews

Jennifer R.

Small-Business (50 or fewer emp.)

5.0/5

"From Excel spreadsheets to Sumtracker"

What do you like about Sumtracker?

Customer support is excellent. The product is easy to use and has good resources for training but it was so straightforward, only need to look up spec

Greg C.

Small-Business (50 or fewer emp.)

5.0/5

"Gamechanger for Inventory Control!"

What do you like about Sumtracker?

Our business has been using Sumtracker on a daily basis for over a year and it has more than exceeded our expectations. We manage thousands of SKU's a

2. Ease of Use

Users praise the ease of use of Sumtracker, appreciating seamless installation and smooth inventory integration across platforms.

See 6 mentions

See Related User Reviews

Jennifer R.

Small-Business (50 or fewer emp.)

5.0/5

"From Excel spreadsheets to Sumtracker"

What do you like about Sumtracker?

Customer support is excellent. The product is easy to use and has good resources for training but it was so straightforward, only need to look up spec

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Amazing"

What do you like about Sumtracker?

The reactivity of the support team and the quickness in all our requests. Sumtracker overall is very easy to use and our teams uses it every single da

3. Inventory Management

Users praise Sumtracker for its accurate and efficient inventory management, exceeding expectations and enhancing their business operations.

See 6 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great product!"

What do you like about Sumtracker?

It works better than Skulabs and Shippingeasy inventory management software. It is accurate.

Greg C.

Small-Business (50 or fewer emp.)

5.0/5

"Gamechanger for Inventory Control!"

What do you like about Sumtracker?

Our business has been using Sumtracker on a daily basis for over a year and it has more than exceeded our expectations. We manage thousands of SKU's a

4. Easy Integrations

Users appreciate the easy integrations with multiple stores, enhancing inventory management and operational efficiency.

See 2 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Fantastic!"

What do you like about Sumtracker?

They listen to their clients when there is an issue or requesting of a new feature. Very easy to install and integrate with multiple stores.

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Necessary but can be slow/ glitchy"

What do you like about Sumtracker?

We love the ability to see inventory broken down to what we have in stock, what is booked in orders, and what is available. It's essential for our ope

5. Easy Setup

Users appreciate the easy setup of Sumtracker, allowing quick installation and seamless integration with multiple stores.

See 2 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Fantastic!"

Users find the removal of navigation arrows frustrating, leading to difficulties in navigating through products efficiently.

See 1 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great product!"

What do you dislike about Sumtracker?

When looking or searching for products, I scroll to the bottom to see what products I have, but then scroll back to the top and to click the button to

Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

12/18/2024

"Amazing"

5/5

What do you like best about Sumtracker?

The reactivity of the support team and the quickness in all our requests. Sumtracker overall is very easy to use and our teams uses it every single day! Review collected by and hosted on G2.com.

What do you dislike about Sumtracker?

The purchase order feature could be more accurate and logical Review collected by and hosted on G2.com.

Response from Ankit Goyal of Sumtracker

edit

Thank you for your valuable feedback! We're thrilled to hear that you're enjoying the reactivity of our support team and the ease of use of Sumtracker. It’s great to know that your team uses it daily to manage inventories and generate reports.

We also appreciate your suggestion regarding the purchase order feature. We understand that it could be more accurate and logical, and we are actively working on improvements to enhance its functionality. Your input is essential for us to prioritize and address areas for improvement.

Verified User in Retail

Small-Business (50 or fewer emp.)

12/16/2024

"Fantastic!"

5/5

What do you like best about Sumtracker?

They listen to their clients when there is an issue or requesting of a new feature. Very easy to install and integrate with multiple stores. Review collected by and hosted on G2.com.

What do you dislike about Sumtracker?

Sometimes there are "roadblocks" or the need for a specific feature is not available. Review collected by and hosted on G2.com.

Response from Ankit Goyal of Sumtracker

edit

Thank you for your feedback! We're thrilled to hear that Sumtracker has been fantastic for your business and that you appreciate our responsiveness and ease of integration. We understand that roadblocks can occur when specific features aren't available, and we’re working to address that. We're happy that Sumtracker is helping with real-time inventory syncing and bundle management for accurate stock levels. Thank you for choosing Sumtracker for your business!

Saul F.

head of ecommerce

Small-Business (50 or fewer emp.)

3/12/2024

"All is good with Sumtracker"

5/5

What do you like best about Sumtracker?

We like the following

1. The customer service is quick and helpful and provides resolutions to any issues that arise

2. Its fairly easy to use once set up is complete

3. We use it everyday to sync between different market places and its never had any downtime with the integration

4. The Purchase order tracker is very helpful and assists in ensuring our suppliers are on point Review collected by and hosted on G2.com.

What do you dislike about Sumtracker?

not a lot really. most things seem to work as intended and if we require assistance it is provided

It would be good to see tiktok shop added perhaps Review collected by and hosted on G2.com.

Response from Ankit Goyal of Sumtracker

edit

Thanks a lot Saul! We're surely planning to implement TikTok.

Verified User in Civil Engineering

Small-Business (50 or fewer emp.)

12/12/2024

"Very happy"

5/5

What do you like best about Sumtracker?

quick and easy to use, it has many features some of which go beyond the scope Review collected by and hosted on G2.com.

What do you dislike about Sumtracker?

it does not manage the listing prices, a feature that would greatly help operations on marketplaces. It does not manage the reading of QR codes directly from a mobile phone for checking physical stock while moving between shelves. Review collected by and hosted on G2.com.

Response from Ankit Goyal of Sumtracker

edit

Thank you for your feedback! We're thrilled to hear that Sumtracker is fast, easy to use, and that its features have been helpful for your business. We understand your concerns about advertisement pricing and QR code scanning for stock checks, and we’ll consider these for future updates. We're also glad to know Sumtracker is supporting your inventory management across multiple marketplaces. Thanks again!

Dylan S.

Marketing Manager

Small-Business (50 or fewer emp.)

1/30/2024

"The only inventory management Shopify app that works for our requirements."

5/5

What do you like best about Sumtracker?

We use Sumtracker on Shopify across international markets, with multiple warehouses in different countries. It works perfectly to manage bundles/kits which we have relatively complex requirements for. The customer support is always very quick, willing and able to help any issues or feature requests. Adjusting stock, creating and receiving purchase orders, transferring stock and receiving stock are easy. Review collected by and hosted on G2.com.

What do you dislike about Sumtracker?

It isn't possible to view a combined total of inventory in a selected group of warehouses, only individually. Review collected by and hosted on G2.com.

Verified User in Retail

Small-Business (50 or fewer emp.)

11/29/2024

"Excellent platform for business"

4.5/5

What do you like best about Sumtracker?

Having all the info in one place and easy to access. Review collected by and hosted on G2.com.

What do you dislike about Sumtracker?

I haven't found any yet. It has performed as I need so far. Review collected by and hosted on G2.com.

Response from Ankit Goyal of Sumtracker

edit

Thank you for your feedback! We're glad to hear that Sumtracker has been excellent for your business, especially in keeping all your information in one place and easily accessible. It's great to know it's helping you with order tracking. We truly appreciate your positive comments!

Phil K.

President

Small-Business (50 or fewer emp.)

5/13/2024

"Simple Effective & Hard To Beat"

5/5

What do you like best about Sumtracker?

Simple to use, easy to setup, everything you need without complicated setup. Will work for most case scenarios. Review collected by and hosted on G2.com.

What do you dislike about Sumtracker?

If you do make to order or print-on-demand, there's the one thing that is missing that will make this software a game changer, is the BOM and a list of products that needs to be manufactured. Also the predictive/forecast inventory is another thing that is not fully developped for planning inventory ahead. Review collected by and hosted on G2.com.

Response from Ankit Goyal of Sumtracker

edit

Thanks for the wonderful review! We'll surely work on the feedback you have given and improve our product.

Verified User in Wholesale

Small-Business (50 or fewer emp.)

5/7/2024

"Efficient inventory control and exceptional support"

5/5

What do you like best about Sumtracker?

Sumtracker has been a game-changer for our inventory management needs. Now, we can effortlessly monitor articles both with and without accessories. The ability to share inventory across multiple stores has significantly improved our logistics, providing us with a comprehensive overview of stock and volumes. Highly recommended for businesses seeking efficient inventory control. Review collected by and hosted on G2.com.

What do you dislike about Sumtracker?

Perhaps a slight enhancement could be in simplifying the product input process for purchases, but overall, it's a minor consideration in an otherwise excellent app. Review collected by and hosted on G2.com.

Response from Ankit Goyal of Sumtracker

edit

Thank so much for the wonderful review! We are working to make Sumtracker even better!

Verified User in Wholesale

Small-Business (50 or fewer emp.)

6/29/2024

"This is a dream app!"

5/5

What do you like best about Sumtracker?

Sumtracker has made our lives 100x easier. Having an easy to use app to help track inventory and create product bundles has been a lifesaver. we use Sumtracker on a daily basis. Customer support is quick to respond and were there to help us smoothly integrate our shop which turned out to be very easy! Review collected by and hosted on G2.com.

What do you dislike about Sumtracker?

We haven't found any downsides to this app! Review collected by and hosted on G2.com.

Christie P.

Small-Business (50 or fewer emp.)

1/4/2024

"Fantastic App - makes managing inventory across multiple channels really easy"

5/5

What do you like best about Sumtracker?

We love the bundle functionality enabling us to sell sets of products and reduce the number of SKUs. Really easy upload functions, as well as managing stock transfers and POs. All for a much better price than any other app we have found. highly reccomend. Support is also really responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about Sumtracker?

Any issues I have had have been resolved by the team really quickly Review collected by and hosted on G2.com.

Response from Ankit Goyal of Sumtracker

edit

Thanks Christie for the wonderful review! We are really grateful for your comments!