Having used SuiteSpot Maintenance for managing services, this reviewer appreciates its database feature that provides quick access to records and enhances task completion. The graphs, however, are poorly designed and limit visibility, making it challenging to view multiple requests.
View Full Reviewyou are able to take pictures right from the platform of the are requiring repair. You are able to enter line by line of items that need to be repaired/replaced Review collected by and hosted on G2.com.
When you forgot the work order number and enter apartment in the search bar, if you open one W/O and see that it was not the right one, instead of taking you back to the apartment number work orders. you have to start again. Review collected by and hosted on G2.com.
SuiteSpot has changed the way we manage our maintenance processes. It was incredibly quick and easy to set up while still giving us the flexibility needed to manage our maintenance processes across our portfolio. The integration with Yardi is a huge help as it eliminates duplication of work and gives everyone access to the information they need, especially helpful for proving resident damages. There's really nothing like it! Review collected by and hosted on G2.com.
Requires some set up if you need to customize your reports and workflows to make sure it is working correctly for your business. Like with any new software, the set up can be time-consuming but once it is done, it is totally with it!! Review collected by and hosted on G2.com.
SuiteSpot is very user-friendly as the platform is very clean and straightforward for those who are not tech-savvy. Review collected by and hosted on G2.com.
The purchase order process on SuiteSpot can be lengthy, usually around 30 mins to generate a purchase order number, when other platforms do this instantaneously. In addition, the platform does not allow admins to add vendors, which is inconvenient. Review collected by and hosted on G2.com.
I really like the cross-platform functionality. It helps when going between site work and office work Review collected by and hosted on G2.com.
SuiteSpot hasn't yet been able to connect to our internal software, which would allow us to update reports quicker and cut down on administrative tasks significantly Review collected by and hosted on G2.com.
Having everyone go through 1 portal to obtain work orders for all jobs required. Review collected by and hosted on G2.com.
There is still a lot of processes/and flows that need to be ironed out. Review collected by and hosted on G2.com.
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