--- title: Sublime Email Security Platform Reviews meta\_title: 'Sublime Email Security Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 27 reviews by the users' company size, role or industry to find out how Sublime Email Security Platform works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 27 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Email Security url: https://www.g2.com/categories/email-security --- ### Sublime Email Security Platform Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **intuitive interface** of Sublime Email Security Platform, enabling quick setup and effective email threat management. [(15 mentions)](https://www.g2.com/products/sublime-email-security-platform/reviews?filters%5Bsentiment_snippet%5D=2091461&qs=pros-and-cons#reviews) Users highlight the **high detection efficiency** of Sublime Email Security, effectively eliminating various email threats with ease. [(13 mentions)](https://www.g2.com/products/sublime-email-security-platform/reviews?filters%5Bsentiment_snippet%5D=2091516&qs=pros-and-cons#reviews) Users find the **easy setup** of the Sublime Email Security Platform convenient, facilitating a smooth onboarding experience. [(10 mentions)](https://www.g2.com/products/sublime-email-security-platform/reviews?filters%5Bsentiment_snippet%5D=2091569&qs=pros-and-cons#reviews) Users appreciate the **easy setup** of Sublime Email Security Platform, enjoying the intuitive deployment and robust functionality. [(10 mentions)](https://www.g2.com/products/sublime-email-security-platform/reviews?filters%5Bsentiment_snippet%5D=2091499&qs=pros-and-cons#reviews) Users appreciate the **customization options** in Sublime, allowing tailored detections and seamless integration into workflows. [(9 mentions)](https://www.g2.com/products/sublime-email-security-platform/reviews?filters%5Bsentiment_snippet%5D=2091416&qs=pros-and-cons#reviews) Users find the **missing outbound features** in Sublime Email Security Platform limits its adaptability for their needs. [(5 mentions)](https://www.g2.com/products/sublime-email-security-platform/reviews?filters%5Bsentiment_snippet%5D=2091443&qs=pros-and-cons#reviews) Users find the **steep learning curve** for the rule language challenging, requiring time to adapt and refine detection logic. [(5 mentions)](https://www.g2.com/products/sublime-email-security-platform/reviews?filters%5Bsentiment_snippet%5D=2091452&qs=pros-and-cons#reviews) Users find the **learning curve steep** , requiring time to master the rule language and optimize detection logic. [(4 mentions)](https://www.g2.com/products/sublime-email-security-platform/reviews?filters%5Bsentiment_snippet%5D=2091598&qs=pros-and-cons#reviews) Users note the **limited features** of Sublime, particularly the lack of outbound capabilities and comprehensive security integrations. [(4 mentions)](https://www.g2.com/products/sublime-email-security-platform/reviews?filters%5Bsentiment_snippet%5D=2458415&qs=pros-and-cons#reviews) Users find the **learning difficulty** of Sublime Email Security Platform steep, requiring time to master its MQL features. [(3 mentions)](https://www.g2.com/products/sublime-email-security-platform/reviews?filters%5Bsentiment_snippet%5D=2091520&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Sublime Email Security Platform ##### 1. Ease of Use Users praise the **intuitive interface** of Sublime Email Security Platform, enabling quick setup and effective email threat management. [ See 15 mentions ](https://www.g2.com/products/sublime-email-security-platform/reviews?filters%5Bsentiment_snippet%5D=2091461&qs=pros-and-cons#reviews) See Related User Reviews KB Kyle B. Enterprise (\> 1000 emp.) 5.0/5 "Effortlessly Blocks Malicious Emails, Saves Time" What do you like about Sublime Email Security Platform? I like that the Sublime Email Security Platform is highly automated, which saves us time. We've significantly cut down the hours we used to spend revi JG Jack G. 5.0/5 "Flexible Detection Rules with Sublime Email Security" What do you like about Sublime Email Security Platform? I appreciate how user-friendly both the UI and API of the Sublime Email Security Platform are, which allows me to create in-depth detections and autom ##### 2. Detection Efficiency Users highlight the **high detection efficiency** of Sublime Email Security, effectively eliminating various email threats with ease. [ See 13 mentions ](https://www.g2.com/products/sublime-email-security-platform/reviews?filters%5Bsentiment_snippet%5D=2091516&qs=pros-and-cons#reviews) See Related User Reviews ![Maryam S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maryam S.") MS Maryam S. 4.5/5 "Robust Malware Protection with Seamless Setup" What do you like about Sublime Email Security Platform? I appreciate the Sublime Email Security Platform for its detection and automation features, especially behavior and content-based detection. The initi JG Jack G. 5.0/5 "Flexible Detection Rules with Sublime Email Security" What do you like about Sublime Email Security Platform? I appreciate how user-friendly both the UI and API of the Sublime Email Security Platform are, which allows me to create in-depth detections and autom ##### 3. Easy Setup Users find the **easy setup** of the Sublime Email Security Platform convenient, facilitating a smooth onboarding experience. [ See 10 mentions ](https://www.g2.com/products/sublime-email-security-platform/reviews?filters%5Bsentiment_snippet%5D=2091569&qs=pros-and-cons#reviews) See Related User Reviews KB Kyle B. Enterprise (\> 1000 emp.) 5.0/5 "Effortlessly Blocks Malicious Emails, Saves Time" What do you like about Sublime Email Security Platform? I like that the Sublime Email Security Platform is highly automated, which saves us time. We've significantly cut down the hours we used to spend revi ![Maryam S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maryam S.") MS Maryam S. 4.5/5 "Robust Malware Protection with Seamless Setup" What do you like about Sublime Email Security Platform? I appreciate the Sublime Email Security Platform for its detection and automation features, especially behavior and content-based detection. The initi ##### 4. Setup Ease Users appreciate the **easy setup** of Sublime Email Security Platform, enjoying the intuitive deployment and robust functionality. [ See 10 mentions ](https://www.g2.com/products/sublime-email-security-platform/reviews?filters%5Bsentiment_snippet%5D=2091499&qs=pros-and-cons#reviews) See Related User Reviews KB Kyle B. Enterprise (\> 1000 emp.) 5.0/5 "Effortlessly Blocks Malicious Emails, Saves Time" What do you like about Sublime Email Security Platform? I like that the Sublime Email Security Platform is highly automated, which saves us time. We've significantly cut down the hours we used to spend revi ![Maryam S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maryam S.") MS Maryam S. 4.5/5 "Robust Malware Protection with Seamless Setup" What do you like about Sublime Email Security Platform? I appreciate the Sublime Email Security Platform for its detection and automation features, especially behavior and content-based detection. The initi ##### 5. Customization Users appreciate the **customization options** in Sublime, allowing tailored detections and seamless integration into workflows. [ See 9 mentions ](https://www.g2.com/products/sublime-email-security-platform/reviews?filters%5Bsentiment_snippet%5D=2091416&qs=pros-and-cons#reviews) See Related User Reviews JG Jack G. 5.0/5 "Flexible Detection Rules with Sublime Email Security" What do you like about Sublime Email Security Platform? I appreciate how user-friendly both the UI and API of the Sublime Email Security Platform are, which allows me to create in-depth detections and autom JH John H. Enterprise (\> 1000 emp.) 5.0/5 "Accurate Out of the Box, Transparent Detections, and Powerful Automations" What do you like about Sublime Email Security Platform? I like that Sublime has a high degree of accuracy out of the box negating a long tuning process. The regular updates to existing and creation of new c ### 5 Cons or Disadvantages of Sublime Email Security Platform ##### 1. Missing Features Users find the **missing outbound features** in Sublime Email Security Platform limits its adaptability for their needs. [ See 5 mentions ](https://www.g2.com/products/sublime-email-security-platform/reviews?filters%5Bsentiment_snippet%5D=2091443&qs=pros-and-cons#reviews) See Related User Reviews ![Rob C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rob C.") RC Rob C. 5.0/5 "Advanced Threat Protection with Stellar Support" What do you dislike about Sublime Email Security Platform? The only thing I can think of is there's a feature that only processes data in the US (ADE and the ability to automatically share emails with Sublime) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Easy Setup and Flexible Customisation, Though a Few Rough Edges" What do you dislike about Sublime Email Security Platform? - Some rough edges (e.g. audit logs are not quite there yet ; sometimes the UI doesn't link to the appropriate place ; encoding issues ; replies to us ##### 2. Steep Learning Curve Users find the **steep learning curve** for the rule language challenging, requiring time to adapt and refine detection logic. [ See 5 mentions ](https://www.g2.com/products/sublime-email-security-platform/reviews?filters%5Bsentiment_snippet%5D=2091452&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "AI-Powered Email Security with Deep Detection Insights and Granular Control" What do you dislike about Sublime Email Security Platform? Learning curve on rule language is steep and it takes some time to refine initial detection logic, get it tuned for your environment. ![Andrew M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew M.") AM Andrew M. 5.0/5 "Enterprise-Level Security, Effortless Onboarding" What do you dislike about Sublime Email Security Platform? It takes a little bit of trial and error to learn how to apply actions to the 700+ built-in rules, I would of appreciated some additional help/guidanc ##### 3. Complexity Users find the **learning curve steep** , requiring time to master the rule language and optimize detection logic. [ See 4 mentions ](https://www.g2.com/products/sublime-email-security-platform/reviews?filters%5Bsentiment_snippet%5D=2091598&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "AI-Powered Email Security with Deep Detection Insights and Granular Control" What do you dislike about Sublime Email Security Platform? Learning curve on rule language is steep and it takes some time to refine initial detection logic, get it tuned for your environment. ![Patrick L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick L.") PL Patrick L. Mid-Market (51-1000 emp.) 5.0/5 "Best-in-Class Security Platform" What do you dislike about Sublime Email Security Platform? Sublime's Message Query Language (MQL) is powerful and incredibly useful for creating detection rules and automations, but it does require some trial ##### 4. Limited Features Users note the **limited features** of Sublime, particularly the lack of outbound capabilities and comprehensive security integrations. [ See 4 mentions ](https://www.g2.com/products/sublime-email-security-platform/reviews?filters%5Bsentiment_snippet%5D=2458415&qs=pros-and-cons#reviews) See Related User Reviews ![Rob C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rob C.") RC Rob C. 5.0/5 "Advanced Threat Protection with Stellar Support" What do you dislike about Sublime Email Security Platform? The only thing I can think of is there's a feature that only processes data in the US (ADE and the ability to automatically share emails with Sublime) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Easy Setup and Flexible Customisation, Though a Few Rough Edges" What do you dislike about Sublime Email Security Platform? - Some rough edges (e.g. audit logs are not quite there yet ; sometimes the UI doesn't link to the appropriate place ; encoding issues ; replies to us ##### 5. Learning Difficulty Users find the **learning difficulty** of Sublime Email Security Platform steep, requiring time to master its MQL features. [ See 3 mentions ](https://www.g2.com/products/sublime-email-security-platform/reviews?filters%5Bsentiment_snippet%5D=2091520&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "AI-Powered Email Security with Deep Detection Insights and Granular Control" What do you dislike about Sublime Email Security Platform? Learning curve on rule language is steep and it takes some time to refine initial detection logic, get it tuned for your environment. ![Patrick L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick L.") PL Patrick L. Mid-Market (51-1000 emp.) 5.0/5 "Best-in-Class Security Platform" What do you dislike about Sublime Email Security Platform? Sublime's Message Query Language (MQL) is powerful and incredibly useful for creating detection rules and automations, but it does require some trial ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") UO Verified User in Oil & Energy Enterprise (\> 1000 emp.) 5/27/2025 "You Think Your Email Security is Good? I'll Show You Sublime." 5/5 What do you like best about Sublime Email Security Platform? Detections are second to none. Ease of setup. Ability to self host. Customer service is excellent. The threat research team quickly creates rules in response to new attacks. The interface is intuitive. Statistics are comprehensive. The company truly value customer feedback. Integrates to SOAR platforms easily with a robust API and webhooks. Review collected by and hosted on G2.com. What do you dislike about Sublime Email Security Platform? I have yet to find something I dislike about the product. Review collected by and hosted on G2.com. What problems is Sublime Email Security Platform solving and how is that benefiting you? Sublime solves the typical business problem of managing the large and ever-evolving attack surface presented by sophisticated phishing campaigns. The benefits are endless and too exhaustive to list, however the main ones include a minimized attack surface, second-to-none detections with a high true positive detection rate, and granular insights into email attack methods. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Chace B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chace B.") CB Chace B. Lead Security Analyst Enterprise (\> 1000 emp.) 5/21/2025 "Full of capabilities with excellent support" 4.5/5 What do you like best about Sublime Email Security Platform? We recently swapped our SEG from a competitor to Sublime and the experience so far has been excellent. Sublime’s team and our CSP have been readily available to bring our team up to speed and aid in making the transition seamless. Having full transparency over our detection rules has elevated our teams ability to detect and respond to email threats. Review collected by and hosted on G2.com. What do you dislike about Sublime Email Security Platform? There is a significant learning curve required to fully utilize Sublimes capabilities, specifically regarding MQL. However, Sublime overs public and private training sessions to increase our ramp up rate. Review collected by and hosted on G2.com. What problems is Sublime Email Security Platform solving and how is that benefiting you? Building custom detections specific to our environment and allowing my team to automate processes via their API Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Enterprise (\> 1000 emp.) 5/27/2025 "The best security software I have used" 5/5 What do you like best about Sublime Email Security Platform? I love how easily it is it implement, its effectiveness, and how transparent the whole software is about what it detect & why. You will very quickly see a return on investment due to much cleaner inboxes, rid of malware, phishing attempts and other attacks. They continually add new features and detections. I feel sublime is the best email security platform out there right now, and one of the strongest tools at our disposal. Review collected by and hosted on G2.com. What do you dislike about Sublime Email Security Platform? it is not a good fit for on-prem email or non-m365 or g-suite mail systems, based on how it is designed to work Review collected by and hosted on G2.com. What problems is Sublime Email Security Platform solving and how is that benefiting you? Sublime is making sure malicious mail is not getting into our company, and when it does, offers a complete triage & remediation workflow and tools that can automate it. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jon B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jon B.") JB Jon B. VP/Artificial Intelligence & Information Security Mid-Market (51-1000 emp.) 5/21/2025 "Sublime is the reinvention of email security that everyone needs to know about" 5/5 What do you like best about Sublime Email Security Platform? Detection as code so it’s infinitely flexible, the UI/UX is top tier, and there is constant innovation with actual, tangible benefits in both ease of use and efficacy. Review collected by and hosted on G2.com. What do you dislike about Sublime Email Security Platform? Lack of RBAC user controls (as of May, 2025) Review collected by and hosted on G2.com. What problems is Sublime Email Security Platform solving and how is that benefiting you? Everything surrounding email security. BEC protection, malware and spam filtering, and general protection and hygiene around email Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ben A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ben A.") BA Ben A. Cloud Operations Manager Enterprise (\> 1000 emp.) 5/27/2025 "Excellent Anti-phishing and email security platform" 5/5 What do you like best about Sublime Email Security Platform? The out-of-the-box effiencieny of the platform absolutely crushes that of its competitors we tested. Review collected by and hosted on G2.com. What do you dislike about Sublime Email Security Platform? The platform is developing fast, but still nacent compared to industry competitors Review collected by and hosted on G2.com. What problems is Sublime Email Security Platform solving and how is that benefiting you? Sublime is the most effective line of email defense we currently employ. It provides a very friendly UI and it can be completely API driven. Means our SOC has fewer places to go and needs to visit it less often and have decreased incidents to handle. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") AC Verified User in Computer & Network Security Mid-Market (51-1000 emp.) 5/23/2025 "Excellent Platform, Excellent Service" 5/5 What do you like best about Sublime Email Security Platform? Sublime Security is our number one email security tool. The ability to write incredibly specific rules for your environment with the MQL language combined with the seemingly ever-present rule updates from Sublime is very reassuring. We use it every day and their customer support is some of the best. Review collected by and hosted on G2.com. What do you dislike about Sublime Email Security Platform? There is nothing I dislike about the platform. Review collected by and hosted on G2.com. What problems is Sublime Email Security Platform solving and how is that benefiting you? Email security protection. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 5/21/2025 "Sublime provides comprehensive email security with a low operational burden." 5/5 What do you like best about Sublime Email Security Platform? Sublime is flexible, you are able to make detection rules for all of your use cases, as well as provide additional features such as user report analysis. Review collected by and hosted on G2.com. What do you dislike about Sublime Email Security Platform? Nothing! As we identify feature requests, the Sublime team is continuously able provide support to ensure all of our use cases are all met. Review collected by and hosted on G2.com. What problems is Sublime Email Security Platform solving and how is that benefiting you? Protecting enterprise user email inboxes. This limits the risk and response need related to email threats. Review collected by and hosted on G2.com. 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