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G2 recognized Structured
Structured

By Structured

4.9 out of 5 stars
3 star
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2 star
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1 star
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How would you rate your experience with Structured?

Structured Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the innovative capabilities of Structured, emphasizing its versatility and advanced features for campaign management. (9 mentions)
Users value the exceptional customer support from Structured, highlighting their responsiveness and in-depth knowledge during onboarding and beyond. (7 mentions)
Users value the comprehensive marketing enablement features of Structured, enhancing campaign coordination and partner success. (6 mentions)
Users highlight the ease of use of StructuredWeb, appreciating its integration and user-friendly features for partners. (5 mentions)
Users highlight the advanced features of StructuredWeb, praising its user-friendly design and innovative tools like ChannelGPT. (5 mentions)
Users experience feature limitations with slow ticket responses and rigid customization, leading to confusion and inefficiencies. (3 mentions)
Users report poor support services, citing slow ticket responses and unresponsive account managers as major issues. (2 mentions)
Users experience complexity due to slow ticket responses and confusion around functionalities, suggesting a need for simplification. (1 mentions)
Users feel the pricing is expensive, suggesting a more customizable pick list for desired features would be beneficial. (1 mentions)
Users find the limited customization options in StructuredWeb to be somewhat restrictive for their unique needs. (1 mentions)

5 Pros or Advantages of Structured

1. Innovation
Users highlight the innovative capabilities of Structured, emphasizing its versatility and advanced features for campaign management.
See 9 mentions

See Related User Reviews

Verified User
C

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great platform that continues to improve"

What do you like about Structured?

I’m not only impressed with StructuredWeb's advanced features but also for their effort to innovate and consistently improve their platform. The platf

Joan M.
JM

Joan M.

Enterprise (> 1000 emp.)

5.0/5

"StructuredWeb simplifies partner marketing with scale and global reach"

What do you like about Structured?

StructuredWeb consolidates everything in one place, making it easy for channel and agency partners to access enablement and marketing resources. The A

2. Customer Support
Users value the exceptional customer support from Structured, highlighting their responsiveness and in-depth knowledge during onboarding and beyond.
See 7 mentions

See Related User Reviews

Verified User
C

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great platform that continues to improve"

What do you like about Structured?

I’m not only impressed with StructuredWeb's advanced features but also for their effort to innovate and consistently improve their platform. The platf

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Structured Web is all you need"

What do you like about Structured?

The variety of applications they have to offer, the level of customer service they offer in learning, knowing and engaging with all that their product

3. Marketing Enablement
Users value the comprehensive marketing enablement features of Structured, enhancing campaign coordination and partner success.
See 6 mentions

See Related User Reviews

Joan M.
JM

Joan M.

Enterprise (> 1000 emp.)

5.0/5

"StructuredWeb simplifies partner marketing with scale and global reach"

What do you like about Structured?

StructuredWeb consolidates everything in one place, making it easy for channel and agency partners to access enablement and marketing resources. The A

James H.
JH

James H.

Mid-Market (51-1000 emp.)

5.0/5

"Best in Class Enterprise Platform"

What do you like about Structured?

The level of capabilities to support different campaign approaches (ranging from simple low touch to multi step campaign orchestration). Also very exc

4. Ease of Use
Users highlight the ease of use of StructuredWeb, appreciating its integration and user-friendly features for partners.
See 5 mentions

See Related User Reviews

Joan M.
JM

Joan M.

Enterprise (> 1000 emp.)

5.0/5

"StructuredWeb simplifies partner marketing with scale and global reach"

What do you like about Structured?

StructuredWeb consolidates everything in one place, making it easy for channel and agency partners to access enablement and marketing resources. The A

Alec S.
AS

Alec S.

Mid-Market (51-1000 emp.)

4.5/5

"Enterprise Account Director"

What do you like about Structured?

Unlike other systems in the marketing today StructuredWeb is only focused on TCMA and therefore have the best platform. They have the most advanced fe

5. Features
Users highlight the advanced features of StructuredWeb, praising its user-friendly design and innovative tools like ChannelGPT.
See 5 mentions

See Related User Reviews

Verified User
C

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great platform that continues to improve"

What do you like about Structured?

I’m not only impressed with StructuredWeb's advanced features but also for their effort to innovate and consistently improve their platform. The platf

Alec S.
AS

Alec S.

Mid-Market (51-1000 emp.)

4.5/5

"Enterprise Account Director"

What do you like about Structured?

Unlike other systems in the marketing today StructuredWeb is only focused on TCMA and therefore have the best platform. They have the most advanced fe

5 Cons or Disadvantages of Structured

1. Feature Limitations
Users experience feature limitations with slow ticket responses and rigid customization, leading to confusion and inefficiencies.
See 3 mentions

See Related User Reviews

DS

David S.

Enterprise (> 1000 emp.)

5.0/5

"Powerful tool with lots of potential to change the partner marketing engagement experience"

What do you dislike about Structured?

Process to upload existing assets/campaigns could be more streamlined.

Verified User
A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"I have 6+ years of experience managing partner marketing platforms"

What do you dislike about Structured?

Some features can be a bit rigid when it comes to our unique customization requirements, which is understandable. I trust that StructuredWeb is always

2. Poor Support Services
Users report poor support services, citing slow ticket responses and unresponsive account managers as major issues.
See 2 mentions

See Related User Reviews

MM

Melanie M.

Mid-Market (51-1000 emp.)

5.0/5

"StructuredWeb has made great improvements!"

What do you dislike about Structured?

Some account managers aren't as responsive when needed.

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Good collaboration, quick pivots, knowledgeable experts"

What do you dislike about Structured?

Occasional slow response on ticket times, some functional confusion around roles and responsibilities. Backend UX/UI could be simplified to remove red

3. Complexity
Users experience complexity due to slow ticket responses and confusion around functionalities, suggesting a need for simplification.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Good collaboration, quick pivots, knowledgeable experts"

What do you dislike about Structured?

Occasional slow response on ticket times, some functional confusion around roles and responsibilities. Backend UX/UI could be simplified to remove red

4. Expensive
Users feel the pricing is expensive, suggesting a more customizable pick list for desired features would be beneficial.
See 1 mentions

See Related User Reviews

Alec S.
AS

Alec S.

Mid-Market (51-1000 emp.)

4.5/5

"Enterprise Account Director"

What do you dislike about Structured?

Pricing could be more pick list (of features and functionality clients need), as well as a larger focus on B2B2C TCMA capabilities.

5. Limited Customization
Users find the limited customization options in StructuredWeb to be somewhat restrictive for their unique needs.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"I have 6+ years of experience managing partner marketing platforms"

What do you dislike about Structured?

Some features can be a bit rigid when it comes to our unique customization requirements, which is understandable. I trust that StructuredWeb is always

Structured Reviews (69)

Reviews

Structured Reviews (69)

4.9
69 reviews
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Joan M.
JM
Head of Partner Marketing
Enterprise (> 1000 emp.)
"StructuredWeb simplifies partner marketing with scale and global reach"
What do you like best about Structured?

StructuredWeb consolidates everything in one place, making it easy for channel and agency partners to access enablement and marketing resources. The AI translation and content tools are especially valuable — partners can translate and localize campaigns instantly, which has expanded our global reach. By moving from multiple tools into StructuredWeb, we reduced costs, simplified management, and created a far better partner experience. Ease of use, flexibility, and scalability make it a strong platform for partner-led demand generation. Review collected by and hosted on G2.com.

What do you dislike about Structured?

I am happy to see that the team is investing heavily in AI for partners. They have a strong roadmap beyond the current services and capabilities. Review collected by and hosted on G2.com.

Emmee T.
ET
Sr. Manager, Global Partner Marketing
Enterprise (> 1000 emp.)
"Exceptional Marketing Platform with Outstanding Support and Innovation"
What do you like best about Structured?

I like StructuredWeb for many reasons. The attention to customers is exceptional, with a responsive and knowledgeable team that makes onboarding and ongoing support seamless. They are progressive and continue innovating and enhancing the platform to stay ahead. They are focussed on marketing excellence, which ensures that users have access to tools designed specifically to drive results. Review collected by and hosted on G2.com.

What do you dislike about Structured?

I think they are still working on ntegration capabilities with certain platforms. I am sure it will catch up soon. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Enterprise (> 1000 emp.)
"Hyper customer focused and a pleasure to build future with!"
What do you like best about Structured?

StructuredWeb is renowned for its hyper customer-focused approach, ensuring that every client receives personalized and attentive service. Their deep understanding of the partner space allows them to act as a trusted advisor, offering valuable insights and strategic guidance. Always eager to gather feedback, StructuredWeb continuously seeks to improve their product, demonstrating a commitment to innovation and excellence. This dedication to customer satisfaction and product enhancement sets them apart in the industry. Review collected by and hosted on G2.com.

What do you dislike about Structured?

I genuinely have no dislikes about them, as their service and product consistently exceed expectations. Review collected by and hosted on G2.com.

Response from steven kellam of Structured

Thanks for the great review, very much appreciated!

Eric E.
EE
Senior Director – Global Partner Marketing
Enterprise (> 1000 emp.)
"Critical part of our channel marketing strategy with our partners."
What do you like best about Structured?

Structured Web is a key part of our marketing strategy, particularly in our partner-driven initiatives. Our collaboration has stood the test of time over several years and has been instrumental in expanding our reach and influence. Its unique approach to customization, video content, and now AI sets Structured Web apart. This long-standing partnership equips our partners with the best tools and content, empowering them to generate demand for our companies. Review collected by and hosted on G2.com.

What do you dislike about Structured?

Overall, there are not too many downsides. We get great support from them—if anything, we likely need to be more creative in using the full extent of the toolset they provide us. Review collected by and hosted on G2.com.

Response from steven kellam of Structured

Eric, thanks for the great review, you team is fantastic to work with and we look forward to pushing the boundaries of channel marketing - in a good way!

Verified User in Marketing and Advertising
AM
Enterprise (> 1000 emp.)
"I have 6+ years of experience managing partner marketing platforms"
What do you like best about Structured?

What I like most about StructuredWeb is their innovative approach to product development, always rolling out new features like Channel GPT, AI assistant, and more. The platform is also very user-friendly, whether you're an admin or a partner user. Their customer support is great, and I absolutely love the drag-and-drop feature that allow us to quickly create a variety of templates for our campaign materials, without coding knowledge. Review collected by and hosted on G2.com.

What do you dislike about Structured?

Some features can be a bit rigid when it comes to our unique customization requirements, which is understandable. I trust that StructuredWeb is always open to customer feedback and continuously working to improve the platform. Review collected by and hosted on G2.com.

MM
Global Partner Campaign Manager
Mid-Market (51-1000 emp.)
"StructuredWeb has made great improvements!"
What do you like best about Structured?

StructuredWeb is very intuitive and user-friendly. I love how I can create assets, emails, and landing pages all in one spot. The usability and features have come a long way since I used the platform years ago. Review collected by and hosted on G2.com.

What do you dislike about Structured?

Some account managers aren't as responsive when needed. Review collected by and hosted on G2.com.

Response from steven kellam of Structured

Melanie, thank you for the great review, and we appreciate the feedback on our account management, we will address that issue immediately.

Alec S.
AS
Enterprise Sales Director
Mid-Market (51-1000 emp.)
"Enterprise Account Director"
What do you like best about Structured?

Unlike other systems in the marketing today StructuredWeb is only focused on TCMA and therefore have the best platform. They have the most advanced features and functionality (e.g ChannelGPT) of any TCMA system and have a great team to support clients. If I have to suggest any TCMA platform my #1 suggestion is StructuredWeb.

The platform is very easy to use, integrates into every and any system needed, and because they have some very useful tools partners actually frequently use the system (unlike most marketing platforms). Review collected by and hosted on G2.com.

What do you dislike about Structured?

Pricing could be more pick list (of features and functionality clients need), as well as a larger focus on B2B2C TCMA capabilities. Review collected by and hosted on G2.com.

Response from steven kellam of Structured

Alec, appreciate the review, glad to be working with you!

Rachel T.
RT
VP, Global Channels
Computer Software
Enterprise (> 1000 emp.)
"Industry leading Innovation"
What do you like best about Structured?

I've been working with StructuredWeb for years, across multiple organizations. Their market-leading offerings are fueled by the unwavering passion their leaders and teams have for our channel industry. Constant, relevant and enterprise-level innovation combined with some of best humans on the planet are their recipe for success.

I would be happy to speak to anyone considering their solutions and share my experience with their products, teams and offerings. Review collected by and hosted on G2.com.

What do you dislike about Structured?

Nada, zilch, nothing. World class company. Review collected by and hosted on G2.com.

Response from steven kellam of Structured

Rachel, thanks for the great review, looking forward to working with you again - for the 3rd time!

Verified User in Construction
AC
Enterprise (> 1000 emp.)
"Good collaboration, quick pivots, knowledgeable experts"
What do you like best about Structured?

StructuredWeb has a lot of very robust features and modules that allow us to customize how we want to use their solution and ramp up to full capacity. Front end functionality very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Structured?

Occasional slow response on ticket times, some functional confusion around roles and responsibilities. Backend UX/UI could be simplified to remove redundant and non-functional buttons. Review collected by and hosted on G2.com.

Response from steven kellam of Structured

Thanks for the great review, very much appreciated! We are working hard to improve the response times, clear up any confusion on roles and simplify the backend. We plan on doing this step by step over the next two quarters.

Verified User in Computer Software
UC
Enterprise (> 1000 emp.)
"Strong, good quality collaboration with StructuredWeb"
What do you like best about Structured?

- The fact that they keep up the pace with latest trends in the industry.

- A dedicated team that syncs with you regularly and addresses your needs on many levels, such as UX issues/improvements, reporting, bugs and technical issues, new features, strategy for increasing partners' adoption of the platform Review collected by and hosted on G2.com.

What do you dislike about Structured?

Some features/UX items can not be personalized or applied to one client only. Or, if they do, implementation can take long time. But luckily, these features are most of the times the "nice-to-have", not the critical ones. Review collected by and hosted on G2.com.

Response from steven kellam of Structured

Thanks for the great review, very much appreciated! Also appreciate the constructive critique. We are working hard to simplify our backend and make implementation more streamlined.

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